Reviews of Amber Hotel & Spa 4 stars

Staff was very friendly and helpful Breakfast on the Terrace was lovely. Hotel was the perfect location if you want to be bang in the middle of Central Istanbul City close to museums, mosque i.e The Blue Mosque, Boat ride tours, trams and metro, not forgetting Restaurant and Shops wherever you turn. All at walking distance. And if you like cats, well you definitely won't miss out for all the cat lovers 😀 Thank you Staff from Amber Hotel & Spa

Stains on the towels and the transfer taxi service was pricey. We wanted to experience the Spa in the hotel, which was out of service for the time we were there.

Superb breakfast to be enjoyed on the rooftop patio! There was a nice variety of food and the view was wonderful.

We booked 4 double rooms and a single room. When we got into our rooms, we had 2 "doubles" that actually had 3 beds, so we could have reduced the number of rooms we booked.

The value for money

The breakfast has almost nothing continental, if you don’t like the turkish one (a bad turkish one) there is nothing to eat. It’s not a 4 star hotel, more like a badly kept 3 star.

The Staff were amazing, super friendly and made the stay enjoyable. We had issues with the bedroom and they were able to provide alternative rooms and were very Accomodating. We had the breakfast, there were plenty of options to choose from but would have been nice if there a few drink options. Location was perfect with many restaurants nearby, attractions and tram weren’t too far either!

The hotel in general is beautiful but does need a bit of an update e.g. sockets, shower heads etc

Excellent

Better Wi-Fi in out laying rooms

The staff were very helpful and pleasant. The room was cleaned very well. There was a variety of food for breakfast and the patio area next to the breakfast room was a nice place to sit and relax. The hotel was situated near restaurants (just around the corner from the hotel) and was within walking distance of all the main attractions.

Location was good.

We woke up on the first morning to find there had been a leak from one of the rooms which took out all the electrics and the water. The staff didn’t seem to know what was going on. Breakfast was extremely limited due to no electricity (no coffee or tea!) We witnessed an appalling lack of health and safety, including a toilet roll and a towel shoved into a fuse box to soak up water, and trailing extension cables up and down the stairs (major trip hazard). As there was still no electricity or water by 2pm and we were not offered any alternative accommodation, we made the decision to move to another hotel. We have tried to contact the hotel to ask for a refund for our second night, and also tried via Booking.com, but the hotel have not even bothered to reply. I would NOT recommend this hotel to anyone.

The hotel is at a great location, 10 min walk from the Grand Bazaar and other tourist attractions. Rooms are nice and clean. The staff was very friendly.

Employees are very kind and helpful. Rooms are clean and location is amazing, 5 mins walking to Grand Bazar and main tram T2 which is amazing connected. A lot of restaurants near by.

Breakfast should have bigger offer of drinks and more different meat maybe.

Spa is excellent and highly recommended. Staff very friendly and helpful Chef prepares very good and healthy breakfast.

Staff very friendly and makes us feel like we are at home.

We love everything.

I loved the staff, and our room had a lot of space. The cleaning staff was exceptional, and the breakfast was tasty. We ordered the Sultan's package at the Spa, and it was really nice.

There were a lot of Russians, and some or the staff only spoke Russian. Sometimes, Russian songs were played during breakfast. If that makes you uncomfortable, that is something to take into account.

Super helpful staff

Pretty old fashioned

Everything was great. The morning breakfast staff are all amazing. All the reception staff were awesome, very helpful and always smiling. Yaquob from the reception lent me his transportation card without even asking. The hotel is cozy and in a great area. Can’t wait for my next stay there. Highly recommended!

The only thing that I didn’t like there is the cat. I’m allergic to cats and other animals.

The location was good and all the staffs was helpful and friendly. I will definitely recommend this hotel to people who are looking for a good place to stay,

Staffs clean good location for business all is about working distance

Good location for sightseeing, very close to Grand Bazzar.

Very bad location for driving/parking.

Perfect location comfortable beds.

Our room didn’t have a window view at all. The room was dull lighting was bad. There was hardly any natural light coming in.

Staff was very helpful

When they asked for extra charges for breakfast

Hotel was ideally located close to Hagia Sophia and the Dolmabahçe Palace. We arrived very early for our booking and were made instantly welcome. Attitude and friendliness were exemplary.

Nothing

Staff was helpful. Location in the rustic old town was excellent. Breakfast was generous, including local delicacy. Comfortable beds.

Street outside the hotel was quite noisy.

The staff though less in number but was extremely attentive and within minutes solved all issues. They helped us with various attraction bookings. The rooms were daily cleaned and towels and sheets changed daily. Ali was very polite and helpful.

The rooms were a little small but manageable.