Stains on the towels and the transfer taxi service was pricey. We wanted to experience the Spa in the hotel, which was out of service for the time we were there.

Staff was very friendly and helpful Breakfast on the Terrace was lovely. Hotel was the perfect location if you want to be bang in the middle of Central Istanbul City close to museums, mosque i.e The Blue Mosque, Boat ride tours, trams and metro, not forgetting Restaurant and Shops wherever you turn. All at walking distance. And if you like cats, well you definitely won't miss out for all the cat lovers 😀 Thank you Staff from Amber Hotel & Spa

Stayed in August 2025

Better Wi-Fi in out laying rooms

Excellent

Stayed in June 2025

The staff were very helpful and pleasant. The room was cleaned very well. There was a variety of food for breakfast and the patio area next to the breakfast room was a nice place to sit and relax. The hotel was situated near restaurants (just around the corner from the hotel) and was within walking distance of all the main attractions.

Stayed in June 2025

Breakfast should have bigger offer of drinks and more different meat maybe.

Employees are very kind and helpful. Rooms are clean and location is amazing, 5 mins walking to Grand Bazar and main tram T2 which is amazing connected. A lot of restaurants near by.

Stayed in February 2025

Spa is excellent and highly recommended. Staff very friendly and helpful Chef prepares very good and healthy breakfast.

Stayed in March 2025

There were a lot of Russians, and some or the staff only spoke Russian. Sometimes, Russian songs were played during breakfast. If that makes you uncomfortable, that is something to take into account.

I loved the staff, and our room had a lot of space. The cleaning staff was exceptional, and the breakfast was tasty. We ordered the Sultan's package at the Spa, and it was really nice.

Stayed in January 2025

Pretty old fashioned

Super helpful staff

Stayed in January 2025

Staffs clean good location for business all is about working distance

The location was good and all the staffs was helpful and friendly. I will definitely recommend this hotel to people who are looking for a good place to stay,

Stayed in December 2024

Very bad location for driving/parking.

Good location for sightseeing, very close to Grand Bazzar.

Stayed in November 2024

When they asked for extra charges for breakfast

Staff was very helpful

Stayed in October 2024

Nothing

Hotel was ideally located close to Hagia Sophia and the Dolmabahçe Palace. We arrived very early for our booking and were made instantly welcome. Attitude and friendliness were exemplary.

Stayed in October 2024

Street outside the hotel was quite noisy.

Staff was helpful. Location in the rustic old town was excellent. Breakfast was generous, including local delicacy. Comfortable beds.

Stayed in October 2024

The rooms were a little small but manageable.

The staff though less in number but was extremely attentive and within minutes solved all issues. They helped us with various attraction bookings. The rooms were daily cleaned and towels and sheets changed daily. Ali was very polite and helpful.

Stayed in August 2024

The room didn't have a carpet on the floor. Bare floor isn't comfortable at all. There were no pastries in breakfast.

The hotel was nice and clean. We would like to thank Ali for his exceptional assistance in getting around in Istanbul, choosing a café for dinner for our first night in Istanbul. He also recommended our lovely day trips to Bursa and Sapanca & Machukia. Thank you Ali and wish you all the best in your career!

Stayed in August 2024

Dirty sheets and towels

Decoration

Stayed in August 2024

Breakfast was very basic,, I understand it's not a 5 star hotel but breakfast must excite guests cause day starts with breakfast,so I didn't lime either at all, 😐 but management must take extra effort to improve breakfast

Special thanks to front office assistant Ali, he was very polite and friendly he was always ready to help he gave me important advice,

Stayed in August 2024

Metro is far from the it is more than 1.3km from the hotel not a big hotel looking like in pictures

Location is good it is around 1.3km walk to Hagia sofia and blue mosque

Stayed in July 2024

The traffic outside can be bit noisy during early evening, but that same in any capital city, closing the windows blocks out most. If having breakfast on the balcony, don't leave unattended as the sea gulls will take their opportunity!!!!

The hotel is in a great location for key tourist attractions. The cost matched our expectations and provided a good level of comfort. The rooms were cleaned each day including change of bedding. Range of options for breakfast.

Stayed in July 2024

Rooms are small. The shower didn't work well: the water was leaking to the floor.

Good location. Good breakfast.

Stayed in July 2024

No orange juice in the morning for breakfast.

I like the customer services staff, a guy called Ali, Very friendly and helpful.

Stayed in July 2024

The hotel photos are misleading, making it look like a luxurious place, but in reality it has a faded beauty, is old and needing some maintenance. Breakfast doesn't have any fruits (apart from watermelon) and other things that you see in the pictures. There were days in which food was not tasting so well. There was a wall in front of all the windows of the room, and the reception was supposed to give us a room with garden view. We didn't want to get stressed and discuss so we didn't complain. We didn't like the location so much either, it is an older and dirtier part of the city, even if somewhat close (15/20min) to some important places like bazaars and mosques. We sometimes felt the staff was talking about us when we complained about something. Maybe it was our own impression, but the looks were uncomfortable and the fact that they would speak between them in Turkish in our presence is not kind. A big part of the staff only knows a few words in English (as it happens in most parts of Istanbul anyway). They charge too high prices for airport transfer (65€, or 120€ going and coming back) while the metro is 1.4€! and taxi about 30€.

They cleaned the room and left 2 bottles of water every day. The bed was comfortable and bathroom was clean and comfortable enough. Air conditioning worked well and is essential.

Stayed in June 2024

The hotel is good. The receptionist is great and very active, Ali is the best. Breakfast is nice. The emplacement of the hotel is good too. Overall it was a nice experience.

Stayed in June 2024

Our stay was for 13 days and everything was alright.

Breakfast was well organized. There was a rich choice of fresh ingredients, kindly taken care of and served by Ersin and Karina. Also a constant possibility for coffee and tea was available.

Stayed in May 2024

While the breakfast was quite extensive and nutritious , it seems the menu was repeated every day. Some variety would be appreciated. But my experience was just for 2 days, so I may be wrong but I have seen similar comments from other guests hence my comment.

Amber Hotel location is excellent, just about 25-30 mins walk to the Blue mosque and the Hagia Sophia. Room was very clean and comfortable. Every day the professional housekeeping kept the room nice and fresh which was like you returned to a new room after your tiring day trip around the city ! Considering the location and quality, the room charges are quite reasonable. Ali, the manager was really nice and professional. I was tentative when I decided to book an early morning taxi to the airport just the night before, but Ali managed with very little hassle which saved me a ton of time ! He was also willing to grant me early access to breakfast so I would not miss my included breakfast. Highly appreciated and kudos to the service and operations !

Stayed in May 2024