4.7

Reviews of Puataukanave International Hotel 3 stars

Neiafu Vava'u's, Neiafu, Tonga

  • Lynnette

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The view was amazing.

    I got bed bugs and the place is a little run down.

  • Richard

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    The hotel's proximity to the waterfront and the town center was a major highlight. Just a quick two-minute walk to restaurants, shops, and the market!

    Upon arrival, the reception area was locked, and no staff were present to facilitate check-in, despite having a confirmed online booking (and that too in the middle of the day). A key was eventually obtained through the assistance of another individual. The initial room was infested with bedbugs, necessitating a room change. The first replacement room had a malfunctioning toilet, resulting in water leakage from the base upon flushing. A second room change was required due to the toilet issue. This final room smelled like it hadn't been opened in months. At this stage, I was tired and done. Rooms were not being cleaned regularly, despite only having a few rooms occupied in this rather large hotel. Cleaning only occurred upon request, one day prior to my departure. Additionally, room doors exhibited water damage, and the room air conditioning units were undersized and ineffective in cooling the rooms.

  • 7.0 Good
    Jay

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    Great location

    Staff not very helpful. Room had no simple cutlery, soap, hand wash or body wash.

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