Reviews of TUI MAGIC LIFE Africana 5 stars
B.P 48 ,Yasmine Hammamet, 8056 Hammamet, Tunisia
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewActivities
The price! Way too high for this standard. The quality of finish of the indoors
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe property and facilities
Nothing
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewGood afternoon. I've been there twice now. I love the place, the staff is super friendly. Let me start with Latifa, hands down she's the best always there her attitude is always 10/10 . The food 10/10. I recommend people to go there everyday all year long.
Dear Momo, Thank you very much for your positive review and the great praise for our hotel! We are delighted to hear that you enjoyed your stay at TUI MAGIC LIFE AFRICANA and that you appreciated both our services and the attitude of our team. We look forward to welcoming you back soon. Yours sincerely, TUI MAGIC LIFE AFRICANA Team
Dear Momo, Thank you very much for your positive review and the great praise for our hotel! We are delighted to hear that you enjoyed your stay at TUI MAGIC LIFE AFRICANA and that you appreciated both our services and the attitude of our t… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFrom the moment we arrived, Mr Hedi Marnissi, the Guest Service Manager, treated us like VIPs—personally arranging our check-in, restaurant bookings, and even more surprises. Every staff member reflected his warmth, but Hedi’s attention to detail truly elevated our stay. Mr Chafiq, the overall manager, also checked in on us during dinner, which showed great leadership. A special thanks to kamel from the magico restaurant our waiter was such a dedicated and lind person . Delicious buffets, lively beach activities , and endless daily activities (tennis, archery, water aerobics) meant we never had a dull moment. Highly recommend TUI Magic Life Africana for anyone craving seamless service and fun-filled days.
Nothing
Dear Mousa, Thank you so much for your kind review and the wonderful compliments about our hotel! We’re truly pleased to know that you had a pleasant stay IN OUR CLUB and that you appreciated our services as well as the friendliness of our team. Your lovely words will definitely be shared with the whole team ; such feedback means a lot and is a great source of motivation. We hope to have the pleasure of welcoming you back very soon! Warm regards, TUI MAGIC LIFE AFRICANA Team.
Dear Mousa, Thank you so much for your kind review and the wonderful compliments about our hotel! We’re truly pleased to know that you had a pleasant stay IN OUR CLUB and that you appreciated our services as well as the friendliness of ou… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe hospitality, the activities, and the kids club.
Housekeeping wasn't to the expected level. The pool and beach umbrellas need to be wider. Aqua Park requires additional facilities to be kids friendly
Dear Meftah, We would like to warmly thank you for your positive review. We are delighted to hear that you and your kids thoroughly enjoyed your holiday. However, we have taken note of all your comments, and we will do our best to improve them. We are already looking forward to welcoming you back to our club soon. Best regards, TUI MAGIC LIFE AFRICANA Team.
Dear Meftah, We would like to warmly thank you for your positive review. We are delighted to hear that you and your kids thoroughly enjoyed your holiday. However, we have taken note of all your comments, and we will do our best to improve t… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe hospitality,the activities, and the kids club
House keeping Wasn't to the expected level. The extra bed wasn't comfortable. Pool and beach umbrellas need to be wider.also, more aqua park facilities.
Dear Meftah, We would like to warmly thank you for your positive review. We are delighted to hear that you and your kids thoroughly enjoyed your holiday. However, we have taken note of all your comments, and we will do our best to improve them. We are already looking forward to welcoming you back to our club soon. Best regards, TUI MAGIC LIFE AFRICANA Team.
Dear Meftah, We would like to warmly thank you for your positive review. We are delighted to hear that you and your kids thoroughly enjoyed your holiday. However, we have taken note of all your comments, and we will do our best to improve… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect except food.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGood buffet for dinner and breakfast with many varieties and very good sea food and fish options. All dietary choices are available. The pools and beach are very good and you can find either quite corner to relax or join party sides of the pools.
My frustration is related to an incident I had with my car because how the barrier in the parking lot was placed. The parking is very small and it’s almost impossible to see it so had a bad day when leaving the parking and the security didn’t do anything just watching and waiting for me to leave.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewLocation, right on the beach. Security for the kids just let them roam. Food was excellent and good choice. The staff were very attentive. The hotel cats kept the kids busy. April weather was spot on, high teens and low twenties. The pools were protected by the hotel from the coastal wind. Family room with 2 bedrooms was excellent.
The pools were too cold at the beginning of April. They needed the chill taken off.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe location and lobby bar
I am writing to express my dissatisfaction with my recent stay at your hotel. The bathroom in our room had a persistent leak, causing the floor to remain wet throughout our stay. Despite requesting a room change, we were informed that this was not possible. The staff assured us that they understood the issue and promised to resolve it. However, it took multiple reminders and visits to the reception before someone finally came to address the problem. Unfortunately, after the repair, the leak started again shortly thereafter. This situation wasted an entire day of our trip and caused significant inconvenience because we had two kids. Overall, it was a disappointing experience and felt like a waste of both time and money. I hope you will take this feedback seriously to improve the experience for future guests.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewGood food, beautiful location, helpful staff. Rooms were spacious and clean.
The windows rattled very loudly in the wind, like they were not installed properly
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThe place is big and very well decorated, the staff were friendly.
The hotel does not do entertainment in the evenings. The place is not animated and the entertaiment staff does not engage with the guests.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewBad experience
Reviewed: 18 December 2024 · Stayed in October 2024
Verified reviewReviewed: 8 December 2024 · Stayed in November 2024
Verified reviewGreat food selection, great facilities for kids, good watersports offer
The water in the pools was cold so we couldnt really use them with the kids
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewFood was good and plenty of it Room was very clean The shows in the evening were very good. The bar staff were ready a new what your drink was.
The hair dryer kept over heating. The beach along the hotel is very dirty, We walked along the beach to the harbour not nice. The draw in bathroom didn't shut properly. The shower leaked from the side causing a massive puddle. The snack area wasn't as clean as it could be.