Price expensive

All staff are good working hard. Smiling

Stayed in July 2025

The service was very good and I would like to quote Mr. Bahaa and Mr. Faycal from the reservation team, all the reception team, Snoussi and Adel from the restaurant and many others. Despite being fully booked, the food quality and availability was exceptional. The rooms are very clean and well equipped. Also despite being fully booked there was always available and comfortable places around the pools. The infinity pool with its great view had sea water circulation. Well done to all and a special mention to the management team for keeping such level of service.

Stayed in August 2025

Sometimes we had sewage smell coming from our bathroom. More cutlery and cookware should be available throughout the restaurant, also here food need better labeling. We were told that maintenence would fix broken toilet roll, 5 days nothing. There are many small things that doesn't match the 5 star benchmark. Some renovations needed. No iron in room.

Returned again. Checked in late at 3am. Caring and polite night shift reception staffs. Lovely decor. Excellent selection of meals, fresh cooking sections. Clean and spacious rooms. GOOD wifi, even on the beach! Friendly staff all across the hotel. Resturant was cery busy at times but the food was excellent, wide variety. Snack bars and foods available all day, everywhere near the pools and beach area.  Pool side entertainmemts for everyone and a great animation team. The hairdresser was very good too. . Bring your own 3 pin electric adaptors. Good entertainment that ends around 11pm. Better to book taxi through booking.com to airports as the hotel prices are much more. Water sport excursions booked on the beach further to the right of our beach through an agent called Tina. They are with the parachutes behind Occidental Marhaba hotel. Tina is am amazing person,lovely and gives good prices for her excursions, also had a lovely team working with her. Paragliding for 2 people was around £23! Very good  house keeping. Spa doesn't give a luxury feel that's deserving of a 5 star hotel. The massages are good but the service overall could be much better, ladies need to be polite.

Stayed in August 2025

Staff was very friendly. Bedrooms and bathrooms were good size. Variety of food in buffet near the beach.

Booking.com

Stayed in August 2025

Staff in the entire complex, special Thanks and appreciation for Drira, beach waiter. Everything was great

Stayed in August 2025

The restaurant and the food was delicious

Stayed in July 2025

Personnel exceptionnel

Stayed in August 2025

Everything was perfect! Super clean, staff extremely friendly, great food and perfect location! Would highly recommend to everyone and we certainly want to visit again and stay longer! sad to leave.

Stayed in July 2025

The meat at the buffet needs to be cooked better as the burgers were still raw inside, more choices of fish, the entertainment team needs lots of improvement and the hotel needs better security as they don't check customers like what they used to do before even if you get good security check at the 2 entrance but that is just of the vehicles.

First time in this hotel even if we been going for years to Sousse. Friendly staff, good choice of food and loved the fact that they actually use proper branded bottles of soft drinks. I would definitely recommend this hotel

Stayed in June 2025

Clean and you have everything you need

Stayed in June 2025

everything. food . staff very helpful.location in the center of sousse . very close to shops groceries exceptionnal stay .

Stayed in June 2025

EVERYTHING! From the moment we arrived we were warmly greeted with the best staff, the room was cleaned to perfection, the food was stunning (everyday was different too many options). Everything was PERFECT!

Stayed in April 2025

It’s a very big hotel and the huge buffet restaurant was always busy so very noisy. Our waiters were extremely friendly and efficient.

Beautiful view from our very comfortable rooms, friendly staff, good evening entertainment. We were upgraded from half board to all inclusive and variety of food options and quality of meals was outstanding!

Stayed in May 2025

Excellent hotel magnificent

Stayed in May 2025

Nothing

The staff here are absolutely incredible. They totally make it an exception place to stay. For us Leith and Wissem on front desk were most helpful and professional. Would love to come back They have an excellent variety of evening programs. The ANIMATION staff kept the crowd pumped-that was fun. The cleaning staff were attentive without being intrusive, made sure the room was in order and worked around our schedule.

Stayed in May 2025

Some spa facilities were out of order during our stay.

Freindly staff, Variety of food

Stayed in May 2025

Everything was good except the cleanliness

Stayed in April 2025

Nothing

The hotel is perfect.

Stayed in April 2025

Everything was perfect.

Stayed in April 2025

Is not like <i din t like> i would say is something which i ll add more as an advice maybe, at the pool area it should be more entertaiment and more music, specially when is no great weather, like we had in this recent perioud.

Nice concept of the hotel, friendly staff, confortable

Stayed in April 2025

The hotel felt a bit too busy! ... despite being only April. Finding it was a bit difficult as the entrance is via the hotel next door, with no visible signage to direct you. Google maps sends you to a dead end street. The orange juice at breakfast was not freshly squeezed (as in my previous stay), but from low quality concentrate with a good dose of sugar (no excuse for a 5 star hotel) especially considering oranges are cheap and abundant in Tunisia at this time of the year. I was unable to find an empty seat at the bar and have a drink between 8pm and 10pm. The bar area and seating is inadequate for the number of visitors.

Clean & comfortable room. Both dinner and breakfast were very good with lots of choice and much improved compared to my stay there during the previous week which was during Eid and full of Tunisian guests. Very responsive and polite staff. Good shower and comfortable beds and pillows.

Stayed in April 2025

Me and 23 of my family members had the pleasure of staying at this hotel and it was indeed an unforgettable trip. All staff was super helpful but Hamadi and Ahmed from the waiter team in particular stood out to us as they were attentive, friendly and made our dining experience positive. Our only downfall to this hotel is that we was very surprised to see that the hotel provided facilities for people to smoke in an INDOOR bar. This made us feel very uncomfortable as we had young children and asthmatic members which gave us no choice but to go to our rooms and miss our family time in the lobby. But overall facilities and service was really good.

Stayed in April 2025

Me and 23 of my family members had the pleasure of staying at this hotel and it was indeed an unforgettable trip. All staff was super helpful but Hamadi and Ahmed from the waiter team in particular stood out to us as they were attentive, friendly and made our dining experience positive. Our only downfall to this hotel is that we was very surprised to see that the hotel provided facilities for people to smoke in an INDOOR bar. This made us feel very uncomfortable as we had young children and asthmatic members which gave us no choice but to go to our rooms and miss our family time in the lobby. But overall facilities and service was really good.

Stayed in April 2025

Nice hotel. Lovely friendly staff. Food had a varied choice. Pool area nice. Entertainment crew fun. Got free massage vouchers upon arrival. Overall enjoyed our stay.

Stayed in March 2025