8.4

Reviews of The Sindbad 5 stars

Avenue des Nations Unies, 8050 Hammamet, Tunisia

  • Ghada

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Everything was perfect, the personal are very friendly and very helpful..breakfast was so good and Everything is available and very tasty ..the restaurant Chiraz offers also a very very tasty food and they are so friendly..the beach part was also very clean..I would recommend it...

    Nothing

    Property response:

    Thank you so much for your kind words and for awarding us a perfect 10/10. We are truly delighted to know that you had such a wonderful stay with us. It is a pleasure to hear that our friendly and helpful team, the delicious breakfast, and the very tasty dishes at our restaurant Chiraz contributed to making your experience memorable. We are also glad that you enjoyed our clean and relaxing beach area. Your recommendation means a great deal to us, and we very much look forward to welcoming you back for another perfect stay. Warm regards,

    Thank you so much for your kind words and for awarding us a perfect 10/10. We are truly delighted to know that you had such a wonderful stay with us. It is a pleasure to hear that our friendly and helpful team, the delicious breakfast, … Show more

    The Sindbad
    28 August 2025
  • Ibrahim

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    It was an absolutely delightful stay, made even better by the warm and genuine welcome we received. The staff’s kindness, professionalism, and constant smiles truly made us feel valued and at home.

    Property response:

    Thank you for sharing such a heartwarming review and for awarding us a perfect 10! We are truly delighted to know your stay was absolutely delightful and that our warm welcome, kindness, and professionalism made you feel valued and at home. Your kind words are the best reward for our team, and we will gladly share them with everyone who contributed to your memorable stay. We look forward to welcoming you back to The Sindbad for another wonderful experience. Warm regards, Saadaoui Jamel Quality Manager

    Thank you for sharing such a heartwarming review and for awarding us a perfect 10! We are truly delighted to know your stay was absolutely delightful and that our warm welcome, kindness, and professionalism made you feel valued and at home.… Show more

    The Sindbad
    15 August 2025
  • Chams

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Oussama

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Zarai

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Azza

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Amazing service and staff... Best beach i have seen in Hammamet especially if you wake up early to book the sunbed first row by the beach

    Nothing

    Property response:

    Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our service, staff, and especially our beach — it’s true, the view from the first row in the early morning is something special! Your kind words motivate our team to continue providing the best possible experience for our guests. We look forward to welcoming you back for another relaxing stay in Hammamet. Warm regards, Saadaoui Jamel Quality Manager

    Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our service, staff, and especially our beach — it’s true, the view from the first row in the early morning is something special! Your kind words motiva… Show more

    The Sindbad
    12 August 2025
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  • Wafamerai

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    There was a leakage from the fridge, they didnt come to clean the room, breakfast buffet was awful and we found a checkout reminder under the door to leave by 12pm although the hotel was almost empty, we travel a lot and this was the first time we are reminded this way which I didnt like. It was rude

    Property response:

    Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet your expectations, and I would like to extend our sincerest apologies for the inconveniences you encountered during your stay. The issue with the fridge leakage and the lack of housekeeping service are certainly not up to our standards, and I understand how frustrating that must have been. I will personally follow up with our maintenance and housekeeping teams to ensure this does not happen again. Regarding the breakfast buffet, I regret that it did not meet your expectations. We continually aim to improve the quality and variety of our offerings, and your comments are very helpful in that process. Lastly, I’m especially sorry for the way the checkout reminder was handled. Our intention was certainly not to be rude, but we completely understand that the manner of communication can make a difference. Your feedback has been noted, and we will review this procedure to ensure it is more thoughtful and respectful in the future. We value your loyalty as a frequent traveler, and it’s deeply disappointing to know we fell short this time. I hope you will give us another opportunity to provide you with the experience you expected — and deserve. With kind regards, Saadaoui Jamel Quality Manager

    Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet your expectations, and I would like to extend our sincerest apologies for the inconveniences you encountered during your stay. The issu… Show more

    The Sindbad
    5 August 2025
  • Aymen

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    This hotel doesn’t deserve to be 5 starts. It might a good beach restaurant not more . The hotel staff is unprofessional, the rooms are very old and dirty, there are no parking facilitiies, no breakfast after 10:00am, no room service, hotel facilities are very old and overused… I don’t recommend it to anyone….

    Property response:

    Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience at our hotel fell so far short of your expectations. Your comments regarding the condition of the rooms, hotel facilities, service quality, and overall experience are deeply concerning. We strive to maintain high standards of hospitality, and it’s clear that we did not meet them during your stay. Please accept our sincerest apologies for the disappointments you encountered. We take your feedback very seriously and will be sharing it with the concerned departments to address the issues you’ve raised — especially those related to room cleanliness, staff professionalism, and service availability. Your experience does not reflect the level of quality we aim to provide, and we are committed to making the necessary improvements. While we regret that your stay was not a positive one, we thank you for helping us identify where we need to do better. We hope you might give us the opportunity in the future to provide you with the experience you expected and deserve. Warm regards, Saadaoui Jamel Quality Manager

    Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience at our hotel fell so far short of your expectations. Your comments regarding the condition of the rooms, hotel facilities, service quality, … Show more

    The Sindbad
    5 August 2025
  • Safa

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    The room was super clean and the property was lovely. Excellent views and location and staff were super nice and accommodating. The breakfast was ok, but overall this is a stunning property and definitely worth it.

    The beach access was a bit of an issue which is the only thing stopping me from giving this property a score of 10. The main reason we chose this hotel is the beach access, but arriving there, we found a group a men who were managing the parasols and allocation of chairs. They were deprioritizing hotel guests and "reserving the best spots" for external guests (assuming because they get paid by externals while hotel guests have free access to the beach. It was such a bummer every morning trying to find a nice location to sit, and being chased out by these men, when most of the parasols and seats were empty. We kept being told they are reserved... but no one really came..

    Property response:

    Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words about our clean rooms, lovely property, excellent views, convenient location, and our friendly and accommodating staff. Your positive comments mean a lot to us and motivate us to continue delivering exceptional experiences to all our guests. However, we are truly sorry to hear about the challenges you faced regarding beach access during your stay. Please accept our sincere apologies for any inconvenience caused by the management of parasols and chairs on the beach. We understand how important it is for our guests to have a relaxing and enjoyable beach experience, and we regret that this aspect of your stay did not meet your expectations. Rest assured, we have taken note of your feedback regarding the allocation of beach amenities and will review our procedures to ensure that all our guests, including hotel guests, have fair and equal access to beach facilities without any undue restrictions. Your feedback is invaluable to us as we strive to improve our services and enhance the overall guest experience. Once again, thank you for choosing to stay with us. We hope that despite this issue, you were able to enjoy the other aspects of your stay and create some wonderful memories at our property. Should you decide to visit us again in the future, please do not hesitate to contact us directly, and we will ensure that your next stay is nothing short of exceptional. Warm regards, Saadaoui Jamel Quality Manager

    Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words about our clean rooms, lovely property, excellent views, convenient location, and our friendly and accommodating staff.… Show more

    The Sindbad
    24 July 2025
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  • Karim

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Tout

    Rien

    Property response:

    Thank you sincerely for your generous review titled “A Truly Exceptional Stay, Hospitality at Its Finest.” Coming from a professional in international luxury hospitality, your feedback holds special meaning for our entire team. It is always our goal to provide each guest with a memorable experience, and we are truly honored to know that we met — and perhaps even exceeded — your expectations. Your kind recognition of our hospitality is not only deeply appreciated, but also a strong encouragement for us to continue striving for excellence. Please know that you will always be warmly welcomed at [Hotel Name], and we look forward to the opportunity of hosting you again in the near future. With warm regards,

    Thank you sincerely for your generous review titled “A Truly Exceptional Stay, Hospitality at Its Finest.” Coming from a professional in international luxury hospitality, your feedback holds special meaning for our entire team. It is always… Show more

    The Sindbad
    18 July 2025
  • Anonymous

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    We had a truly wonderful stay at Hotel Sindbad in Hammamet. From the moment we arrived, the staff made us feel incredibly welcome with their smiles and warm hospitality. A special thank you to Mr. Ramzi Chelbi, the booking manager, for his professionalism and kindness throughout our stay. The breakfast and beach staff were always friendly and helpful, making every part of the day enjoyable. A special mention must go to our amazing room service lady, Liela — she greeted us every morning with a big smile and kind words, making our stay even more comfortable. Starting the day with her positive energy was a real highlight. The hotel is beautiful, relaxing, and the service is outstanding. We highly recommend it and would definitely return!

    Property response:

    Thank you so much for taking the time to share your experience at Hotel Sindbad in Hammamet. It brings us immense joy to hear that your stay with us was truly wonderful. Your kind words about our staff's warm hospitality, especially mentioning Mr. Ramzi Chelbi, our booking manager, mean a lot to us. We will be sure to pass on your appreciation to him and the entire team. It's delightful to know that you enjoyed our breakfast, beach staff, and found every part of your day enjoyable. Your special mention of Liela from room service warms our hearts — we're thrilled that her positive energy made a difference in your stay. Your recommendation and intention to return are the highest compliments we could receive. We can't wait to welcome you back to Hotel Sindbad for another memorable experience. Warm regards, Saadaoui Jamel Quality Manager

    Thank you so much for taking the time to share your experience at Hotel Sindbad in Hammamet. It brings us immense joy to hear that your stay with us was truly wonderful. Your kind words about our staff's warm hospitality, especially men… Show more

    The Sindbad
    10 July 2025
  • Boutheina

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Service was very good, everybody smiling and very welcoming..... from the reception to room cleaning and even the beach service, all was perfect 👌 perfect location super cozy hotel and beautiful sea

    Property response:

    Thank you so much for your recent stay with us at the Sindbad Hotel and for taking the time to share your wonderful feedback. It was truly a pleasure to read about your experience, and we are delighted that you enjoyed every aspect of your visit. Your kind words about our team members, from reception to room cleaning and beach service, mean a lot to us. We strive to provide a warm and welcoming atmosphere for all our guests, and your recognition of our efforts is greatly appreciated. We are thrilled that you found our location perfect and our hotel cozy, and we couldn't agree more about the beauty of our sea views. It was our pleasure to ensure that your stay was as comfortable and enjoyable as possible. We look forward to welcoming you back to the Sindbad Hotel for another memorable experience soon. Should you need any assistance with future reservations or have any special requests, please do not hesitate to contact us. Warm regards, Saadaoui Jamel Quality Manager

    Thank you so much for your recent stay with us at the Sindbad Hotel and for taking the time to share your wonderful feedback. It was truly a pleasure to read about your experience, and we are delighted that you enjoyed every aspect of your … Show more

    The Sindbad
    8 July 2025
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  • Mahdi

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Victoria

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    The staff are friendly and helpful. The hotel itself is absolutely gorgeous. I have been various times and keep returning to the Sindbad rather than trying other hotels in Hammamet.

    N/a

    Property response:

    Thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely delighted to hear that your stay at the Sindbad was, once again, a fabulous and relaxing experience. Knowing that you continue to choose our hotel over others in Hammamet truly means a great deal to us. Your compliments about our friendly and helpful staff, as well as the beauty of the hotel, are deeply appreciated. Our team works hard to make every stay memorable, and your loyalty is the best reward we could ask for. We very much look forward to welcoming you back again soon for another enjoyable visit. Warm regards, Quality Manager Saadaoui Jamel

    Thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely delighted to hear that your stay at the Sindbad was, once again, a fabulous and relaxing experience. Knowing that you continue… Show more

    The Sindbad
    9 June 2025
  • 7.0 Good
    Joseph

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review
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  • سمير

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Dinner was excellent staff are amazing. Not 100% sure about breakfast I feel I was bit ignored table not done I had to get my own water and juice which should be ready for me like every other table? It’s all about tourist again same experience at every hotel I’ve been in Tunisia from 3 stars to 4 stars to 5 stars it’s same thing. As I am Tunisian I get less attention. but over all is okay experience . Clean hotel more of summer hotel to be fair.

    Breakfast experience not so sure with staff. I just felt ignored that’s all or maybe they ovoid me because am from the same country They definitely give more attention to tourist! Anything else is fine Dinner staff are amazing though definitely ⭐️⭐️⭐️⭐️⭐️ Reception staff are very good too.⭐️⭐️⭐️⭐️⭐️

  • Ghazanfar

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review
  • Mokhtar

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
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  • Malek

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    The staff was very friendly and I enjoyed the room and the space. Special thanks to Jeyda from room service for her hospitality! We only disliked the fact that there were some aunts appearing here and there in the room, but I guess it was because of the garden.

    Property response:

    Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you had a great stay and that you enjoyed the room and the atmosphere of our hotel. Your kind words about our team, especially Jeyda from Room Service, truly mean a lot. We’ll be sure to pass on your thanks to her – she’ll be delighted to know she made a positive impression on your visit. We also appreciate your feedback regarding the ants in the room. We sincerely apologize for this inconvenience. As you mentioned, being surrounded by gardens can sometimes bring nature a bit closer than we’d like. That said, we are taking steps to ensure this is addressed promptly with our pest control team so future stays are as comfortable as possible. Thank you again for choosing to stay with us. We hope to welcome you back soon for an even better experience. Warm regards, Saadaoui Jamel Quality Manager

    Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you had a great stay and that you enjoyed the room and the atmosphere of our hotel. Your kind words about our team, especially Jeyda from Ro… Show more

    The Sindbad
    7 April 2025
  • Ahmed

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Suzanne

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    beautiful beach, excellent spa, friendly helpful staff, lovely room, food very good, peaceful

    Property response:

    Thank you for sharing your lovely feedback about your recent stay at Sinbad Hotel! We are delighted to hear that you had a relaxing mini-break and enjoyed our beach, spa, and dining experiences. It’s especially rewarding to know that our team contributed to making your stay peaceful and enjoyable. Your kind words inspire us to continue providing exceptional experiences for our guests. We truly appreciate your support and hope to welcome you back for another memorable stay soon! Best regards, Saadaoui Jamel Quality Manager

    Thank you for sharing your lovely feedback about your recent stay at Sinbad Hotel! We are delighted to hear that you had a relaxing mini-break and enjoyed our beach, spa, and dining experiences. It’s especially rewarding to know that our te… Show more

    The Sindbad
    24 February 2025
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  • Abdul

    Reviewed: 29 November 2024 · Stayed in October 2024

    Verified review

    Location / beach & sea view All the mod coms Food choices Super friendly staff

    There was nothing, it was fabulous!

    Property response:

    Thank you for sharing your delightful experience with us! We are thrilled to hear that your stay at Sinbad Hotel felt like a magical adventure filled with comfort. It’s wonderful to know that you enjoyed our prime location, stunning beach and sea views, modern amenities, diverse food choices, and the warm hospitality of our staff. Your kind words inspire us to continue providing exceptional experiences for our guests. We look forward to welcoming you back for another magical stay soon! Warm regards, Saadaoui Jamel Quality manager

    Thank you for sharing your delightful experience with us! We are thrilled to hear that your stay at Sinbad Hotel felt like a magical adventure filled with comfort. It’s wonderful to know that you enjoyed our prime location, stunning beach a… Show more

    The Sindbad
    2 December 2024
  • William

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    Great location, friendly staff, good breakfast

    the hotel is showing its age and needs more investment to improve the rooms and gardens

    Property response:

    Thank you for taking the time to share your experience with us. We’re delighted that you enjoyed our location, the friendliness of our staff, and our breakfast offerings. We also appreciate your honesty regarding areas for improvement. We’re committed to continuously enhancing our guests’ experience, and we take your comments about the rooms and gardens very seriously. Our team is actively evaluating updates and investments to bring more comfort and freshness to our accommodations and outdoor spaces. We hope to welcome you back in the future, where you can experience the positive changes we’re making. Warm regards, Saadaoui Jamel Quality Manager

    Thank you for taking the time to share your experience with us. We’re delighted that you enjoyed our location, the friendliness of our staff, and our breakfast offerings. We also appreciate your honesty regarding areas for improvement. We’r… Show more

    The Sindbad
    25 October 2024
  • Elyes

    Reviewed: 15 October 2024 · Stayed in August 2024

    Verified review
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  • Ewa

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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