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Reviews of Royal Victoria - Ex British Embassy 4 stars

5 Place de la victoire port de France, La Medina, 1001 Tunis, Tunisia

#19 of 60 hotels in Tunis

Guests' Choice

Review score

Based on 570 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    Great Place for s stay in Tunis
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great locatation. Very friendly staff, especially Lotfi the réceptionnist and the Lady at the breakfast Buffet.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    excelent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    break fast was nice . typical tynisian with excellent service nice coffee and the fruits were delicious . Moreover the staff was very polite and ready to explain every answer you had for tunis town , reastuarants , , excursions and so on

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Tunisian Charm
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    One tiny bottle of water per day per room when it is so cheap to buy in Tunis!

    The hotel had a lovely charm and was ornately decorated. Good air conditioning and a comfortable bed. I missed Western things like tea and coffee-making facilities in the room. An iron and ironing board would have been a plus, too. It had a great breakfast!

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Great location, very unique style. Really enjoyed.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning could be better.

    Very traditional style, beautiful.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    A very enjoyable stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The coffee at breakfast could be improved and perhaps a choice of black tea. The fridge was a bit dysfunctional, but the lady who came to resolve that and my lack of knowledge about the TV dongle, was lovely.and helpful.

    Very good welcome and professional reception staff. Good breakfast and hospitable breakfast staff. The place is quite charming and is positioned well for train station access, the Medina and the main boulevard with Little Ben at one end. Beautiful view from the balcony overlooking the square.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Great location in Tunis
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms could to with some cleaning re mold in shower/roof. Hot water also not too reliable in shower

    Great location in Tunis. Very nice staff. Room was big

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Overall, everything was nice. The mattress was a little old, and the refrigerator didn't cool very well. It really didn't make much difference though as we slept well and we went downstairs to the café if we needed a cold drink. Taking our luggage in and out was a little difficult as parking was at a premium, but we managed with help from the staff.

    Great location right next to the entrance to the souk. All of the staff was incredible. Friendly and accommodating to our needs. The breakfast buffet was good with lots of choices. The café below was a great place to hang out. The hotel was historic and the decor was very interesting. Overall, it was a nice time there for 3 nights.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    . Wifi - Very unstable.

    . Location - Perfect, close to everything, just between Medina and commercial area. . Facilities - Clean and stylish.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Lovely hotel in great location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower door was not water tight and flooded floor

    Great location, good air con, friendly staff. Great breakfast, with croissants, bread, cereal, olives, meat, cheese, eggs, biscuits, fruit, tea, coffee, hot chocolate, lemon juice

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Great Hotel in Downtown Tunis
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking is extremely hard and time consuming. Breakfast can be improved very easily.

    The location is perfect. It’s next to the Medina right in the heart of Tunis. The hotel decor is beautiful (the tiles are very nice). The staff is very friendly as well. The facilities are clean.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Great place in the heart of Tunis
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The coffe. Tasted like instant coffe. No espresso available in the morning.

    The personell was kind and helpful. It really made a difference for our stay. The bulding is like a fairytale with its design. The room was spacious. Location is very good.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    It was so convenient location.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The fridge was not cleaned actually horrible and plugged off . It did not work. They should change

    Location is the best !

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Good location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities and the cleanliness.

    The hotel has very nice decorations but is very outdated as well. The location is near the Medina and other sightseeing places. The facilities don’t meet one’s needs. The daily cleaning is not up to standard. As I’ve seen some hair, dust and small pieces of tissue left on the floor during my stay. Overall it’s still good for tourists to walk around in the old town and to find restaurants.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Excellent stay in a great location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Our air conditioning was broken so we had a fan which was fine but might be a problem if hotter weather Expensive water would advise to buy elsewhere!

    Great location Good breakfast and nice decor

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    A Wonderful Gem!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Nothing.

    Firstly, it was great to reserve a Taxi in advance through Booking.com since this is our first time stepping foot into the African continent. It was so convenient to have someone with a sign looking for you by the airport exit. I love the location of the Hotel Royal Victoria because it's right next to the Souks marketplaces which is like a maze if you are not careful. Cafe, restaurants and banks are nearby. The hotel staffs are unbelievably helpful and friendly. I never thought learning a foreign language can be so challenging until I tried learning a little Arabic. When I realized at least 50% of the people in Tunis also speak French, I felt so relief. The room, the lobby and the hallway are as ornate as you see in their photos. The mosaic tiles are stunning. Oh, I love the breakfast. The kitchen staff (the cook) was so wonderful so I tipped her every morning. Since we were staying there for 3 days, I was able to try everything from Omelet to pastries to "believe it or not, eggplant".

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Great value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Completely fine- helpful friendly staff

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Pleasant,acceptable historic 3-star hotel in a great location .
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room lacked any real air conditioning.The system moved air but failed to cool it,so I slept with windows open. In the summer months this might be a problem. The bustling plaza in front of the hotel becomes quiet at night-until about 6 a.m. when motor traffic can be heard.

    The location ,at the Medina's edge,is the main advantage of this hotel. Next is the heritage character of the building itself.Third ,the wonderful outdoor cafe attached to the hotel. Hotel's restaurant is pretty good. Breakfast was acceptable.I appreciated the fresh strawberries and oranges each morning. Pleasant front office ,restaurant and cleaning staff.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Oozes character. Thats all that matters

    Stayed in May 2025

  • Reviewed: 16 May 2025

    7.0
    very pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    broken shower

    Location is great, just outside the medina and the breakfast certainly satisfied my wife, who is a hard person to please!!

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Great location - wonderful view from room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast ok but no juices - TV on rooms doesn’t work …

    Great location ! Room got little balcony with wonderful view on Porte de France. Room clean and calm

    Stayed in May 2025

  • Reviewed: 10 May 2025

    7.0
    Great location and quirky experience in the heart of the Medina.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Communication with the reception was not consistent. Lack of facilities available to guests - eg tea and coffee making facilities. We would not recommend booking any tours or taxi services through the reception.

    Great location, quirky place to stay in the heart of the Medina. The room cleaning staff were amazing, super attentive and did a great job.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Amazing location. You are literally on the edge of the Medina. Great staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Two minor points: -Wifi within the hotel can be very slow and spotty (note: this was true at all the other hotels we stayed at too, NOT just the HRV, so no 'rating deductions' were made for this). Easiest solution is to just use cellular data on your phone. It should not be a big deal for most people as you can get 25GB for only about 10Euros when you land at the Tunis airport (2025 May). Unless livestreaming sports, that will be more than enough for several weeks of travelling. -The mini-fridge (initially) did not work. The reason was because it was tightly housed in a wooden 'cube/case' which was uncomfortably warm. Suspecting insufficient air circulation, we managed to slide the fridge out of the wooden cube/stand and onto the floor. Sure enough, the top surface of the fridge was insanely hot to the touch. While there were six holes on the back of the cube, it was not enough as the other four sides were almost touching the walls/top/bottom of the fridge. After about 30-45 min sitting on the floor of the room, you could comfortably touch the exterior, and the inside of the fridge was finally cooling things. For the rest of the trip we consistently had cold water/drinks and it even formed a bit of ice! keeping the fridge on the floor (vice inside the cabinet) was a bit of a pain in the arse to step over, but it was worth it. Before departing, we shoved the fridge back into the wooden cube (where it probably started to run hot again). We forgot to inform the management of what happened when we checked out. Overall, it was a minor inconvenience, but if the hotel management is reading this, I recommend those wooden cubes that house the mini-fridges be thrown out or burned as firewood. Your fridges will run a lot easier, and cut your power bills immensely. Don't take either of these as a recommendation against the HRV. Just be aware of them, as I suspect similar problems may occur anywhere else too.

    Great location. We were lucky to have a view of the square. Staff were all very helpful and great.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    7.0
    Delivered what was promised.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    AC not great, shower leaked. Age of building showing.

    Location perfect, staff ever helpful.

    Stayed in May 2025

Showing 1 – 25

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