7.2

Reviews of Residence Tozeur Almadina

Rue Hedi Cheker, 2200 Tozeur, Tunisia

  • Sulga

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The motorcycle could be placed in the garage.The guy at the reception recommended a good place for dinner🤗

  • Angie

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    The location was perfect for what we needed the breakfast was decent. He was able to book tours for us and give recommendations

    They had a card reader but wouldn't let us use it, so we had to take cash out. The hot water wasn't turned on. We had to ask for it to be turned on, and then the water trickled. There are also no plugs except in the bathroom

  • Ying

    Reviewed: 29 January 2025 · Stayed in December 2024

    Verified review

    Good location,the staff in reception is very friendly and helpful.

    Part of the hotel has just been renovated, and some areas are still under construction. The smell of decoration in the room is so pungent that it's impossible to stay indoors for even a short while. Besides, the room is extremely cold, with only a small oil - filled radiator. Poor breakfast

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  • Boblatif

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review

    Good location with free parking. Close to the Medina and centre

    Tired, old hotel with uncared for facilities. First room the curtain rail fell apart and the bedside units were practically falling on the floor. Second room the aircon could not be controlled (on/off only), the shower is tiny and a shower curtain that wasn't big enough to fit around the tray. Long line of ants into the shower tray. Water barely luke warm, main staircase up overgrown bush means you have to fight through the branches with bags to get past. Breakfast was just bread, butter and jam with one boiled egg and a coffee pot that looked disgusting. Oh and the mattress was really uncomfortable.

    Property response:

    The guest made many false comments, of which two are glaringly wrong: 1. Breakfast comprises, in addition to what she mentioned, juice, cheese, buiscuit, yougurt, traditionally baked bread, butter, jam and tea. 2.She left used tea bags on the table, which brought in the ants, and this after the room had been cleaned.

    The guest made many false comments, of which two are glaringly wrong: 1. Breakfast comprises, in addition to what she mentioned, juice, cheese, buiscuit, yougurt, traditionally baked bread, butter, jam and tea. 2.She left used tea bags on t… Show more

    Residence Tozeur Almadina
    26 October 2024
  • Zied

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    It's fine and calm in the night. The room has the required amunities. The location is very central and close to the palms oasis.

    Free parking : just parking in the street under you pwn risk. For me, no breakfast is definetly better. Jam, butter, bread and dough are the things that I must avoid. There was eggs at least. Unfortunately no fruits or vegetables which I always consider for my breakfast.

  • Zhiwei

    Reviewed: 21 March 2024 · Stayed in February 2024

    Verified review

    Breakfast is good and tasty. The restaurant room is decorated much much better than the bedroom…Location is ok. Only a few minutes walk to the city centre. And nighttime is quiet. Receptionist is always helpful.

    Facilities are old. We were firstly arranged the upper floor room. But we had large suitcases and no elevator. (Luckily it’s not full booking and the receptionist was so kind to change the ground floor room to us for free)

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  • Richard

    Reviewed: 15 March 2024 · Stayed in February 2024

    Verified review

    The staff was very nice and helpful The location was very good The hotel is very clean The breakfast is very good

    The only one problem with the hotel is that they advertise it they accept credit cards. But when attempting to use our Visa card we were given many excuses as to why we couldn't. The first was at the internet was down. Second was that they ran out of the role of paper. We knew that the staff was not pushing this but they kept connecting on the phone with the owner. She finally stated that if we wanted to use our Visa card we would be charged and extra 5%. We noted that other people complained about this in their reports as well. Aside from this everything was very good

    Property response:

    We appreciate our guest's comments and would like to make the following clarification: the lack of printing paper was accidental and our staff did their best to remedy the situation. Concerning the 5 per cent deduction, this is the total of the bank's commission and VAT. We do apologise to our esteemed guest for any inconvenience caused.

    We appreciate our guest's comments and would like to make the following clarification: the lack of printing paper was accidental and our staff did their best to remedy the situation. Concerning the 5 per cent deduction, this is the total of… Show more

    Residence Tozeur Almadina
    15 March 2024
  • Rania

    Reviewed: 17 January 2024 · Stayed in December 2023

    Verified review
  • Georgina

    Reviewed: 1 January 2024 · Stayed in January 2024

    Verified review

    Location was good, outside looks nice.

    We received wet towels, air conditioning/heater was not working but we got replacement. Carpets were very filthy, blankets dirty as well. Breakfast buffet was not sufficient, there were no fruits, dishes were wet and put on the table. Seems like on national holiday there is no bread.

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  • Kerry

    Reviewed: 21 December 2023 · Stayed in December 2023

    Verified review

    It was in a quiet location very close to the medina.

    The AC only blew cold air and the room was freezing. In addition, we were woken up in the night by the sound of running water and the noise from the AC running in another room. It was incredibly loud and lasted for hours. We checked out a day early because we slept so badly even though we paid for two nights.

  • Monica

    Reviewed: 12 November 2023 · Stayed in November 2023

    Verified review
  • Mohammed

    Reviewed: 31 May 2023 · Stayed in May 2023

    Verified review

    Nice peaceful location, hotel itself was very enchanting the architecture was beautiful, staff were amazing. Very close to town centre.

    For a basic hotel you can't fault this place, had everything you needed for a few days trip, maybe a safety deposit box could of helped.i couldn't pay for my stay as I had to leave early and no staff were available but they met me in tunis for the payment.

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  • Anonymous

    Reviewed: 24 March 2023 · Stayed in March 2023

    Verified review
  • Shane

    Reviewed: 19 March 2023 · Stayed in March 2023

    Verified review

    location. staff helpful

  • Nor

    Reviewed: 7 March 2023 · Stayed in December 2022

    Verified review
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  • Steven

    Reviewed: 16 January 2023 · Stayed in January 2023

    Verified review
  • Andrew

    Reviewed: 20 November 2022 · Stayed in November 2022

    Verified review
    Property response:

    Thanks you very much , you are welcome evry time . Best wishes.

    Residence Tozeur Almadina
    20 November 2022
  • Mareike

    Reviewed: 14 November 2022 · Stayed in November 2022

    Verified review
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  • Two

    Reviewed: 7 November 2022 · Stayed in November 2022

    Verified review

    The location was central and the property was pretty clean.

    At check in, I had to play the typical "credit-card-machine -doesn't- work" game. Well, I know that game and how it's won. After arguing for 20 min with staff who doesn't speak English, the manager came. She took the machine out of the box, plugged it in and voila! Magically it worked the first time! If you want to post your hotel on certain websites, you have to honor the policies. It said I could pay with card, that's why I booked it! The man at the front desk was demanding I pay in cash and was upset when I told him I couldn't...he was so rude it ruined my stay. I was woken up in the morning at 7am by talking...the walls are paper thin. You hear literally every single word, every single cough (from all the smokers in Tunisia)! The breakfast was really underwhelming...butter, jam, toast, tea and dates. Do yourself a favor, unless you're a local, skip this place!

  • Lynn

    Reviewed: 4 November 2022 · Stayed in October 2022

    Verified review

    good location comfortable good wifi. the hotel arranged my excursión at a good price

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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