Reviews of Le Petit Palais Djerba & Spa 4 stars
Zone touristique Houmt Souk, 4180 Houmt Souk, Tunisia
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Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewL'emplacement
I consider my experience at this hotel to be the worst I’ve ever had. The equipment in the room was in very poor condition. The restaurant was extremely hot, with no air conditioning, and the quality of the food was so low that it could be compared to a two- or three-star hotel. It felt like the food selection was based solely on low cost, which was far below my expectations.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewA Truly Five-Star Experience at a Four-Star Hotel I recently had the pleasure of staying at this hotel, and I must say, it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to ensure my stay was exceptional. Their professionalism, warmth, and attention to detail truly stood out. The food was an absolute highlight. Every dish I tried was a culinary masterpiece, beautifully presented and bursting with flavor. The variety on the menu catered to all tastes, and the freshness of the ingredients was evident in every bite. The dining staff were attentive and courteous, always ensuring that everything was perfect. Although the hotel is rated as four stars, it felt like a true five-star experience. The level of service, the quality of the facilities, and the overall atmosphere made my stay unforgettable. I highly recommend this hotel to anyone looking for top-notch hospitality and a luxurious experience.
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewAmbiente
Competenza reception
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewNOTHING
EVERYTHING the hotel is not shown at Google map, very difficult to reach they does not pick up tour calls to give us directions as we reached late night
Reviewed: 14 May 2023 · Stayed in May 2023
Verified reviewI looked on booking.con, saw this hotel was available on the dates I needed and booked it. This hotel first sent me a message accepting my booking and then sent me a separate message that they could not accommodate me. Again I looked in the Booking.com site and again I saw that the hotel was available on my dates, and again I booked a room there on my dates. And again the hotel sent me a message confirming g my reservation followed by another message saying they could not accommodate. I then wrote to them and brought this situation to their attention. The hotel responded with a canned response that did not address the actual situation at hand. I consider such treatment to be terrible customer relations, hence this very low rating
Dear Guest, We take into consideration your review and we are sorry you have to go through this misadventure. However our hotel is open year long. We had to close temporarily for few days for unexpected maintenance issue. We never confirmed any reservation during those few days instead as soon as we received your request we answered you that we can not accommodate you and so we did with booking. The problem is solved quickly and we are open again. We are happy to have among us to show you that we have professional staff and you can enjoy your stay with us. La Reservation Le Petit PALAIS
Dear Guest, We take into consideration your review and we are sorry you have to go through this misadventure. However our hotel is open year long. We had to close temporarily for few days for unexpected maintenance issue. We never confirmed… Show more