The bathroom was bad, whenever someone was taking a shower the floor of the bathroom was like a swimming pool which was disgusting. Also, we have booked a room for 3 people and they only had 2 set of towels for us, we had to ask them 3 times to bring us towels and we had to wait for a long time which is unacceptable. Also there was no hair dryer and we had to go to another empty room far away from our room to dry our hair

The hotel was nice, and the facilities like pool, beach, terrace were very beautiful. Breakfast was very tasty and with a big variety. The room was big and comfortable.

Stayed in June 2025

There is nothing I didn’t like about the property

The hotel staff was very helpful, planning tours, and suggesting restaurants and things to do in Hammemat. The beach was beautiful and clean.I highly recommend visiting the spa.

Stayed in April 2025

The beach was extremely dirty (full of algae and trash), all of the beaches from the other resorts were cleaned… this one was extremely difficult to be there comfortably. All the staff I raised this was extremely non-receptive and said the beach should continue dirty and polluted and that I could go to the beaches of the other resorts… I understand the work of the animation guides but I feel they are too intrusive. It’s a resort in which I want to relax and in the middle of the afternoon they would always put extremely loud music which would be impossible to be at the pool relaxing. The room had everything you might need but it was visibly dirty. The bed’s structure, the chair next to the bed were full of stains. The bedsheets would easily fall from the bed and I’d stay directly in contact with the mattress which is uncomfortable.

great view, location, offer of beach and 2 pools (one of them salted), cleaning staff and buffet staff very friendly

Stayed in April 2025

Was not very comfortable in the bedroom as it felt quite dirty. Sheets were old. Curtains were dusty. Pillows were yellow. Needs a major clean up for guests to have a better experience. Also, not much to do outside the resort.

Booked this resort for two nights. Staff were helpful and welcoming. The restaurant had a large variety of choices. Breakfast was my favourite. They had a beautiful ‘dar’ inside the resort, where you can go to for massages and facials. Pool was nice. Beach was beautiful, but small. We went in October so it was okay, but I can imagine it getting very busy in the hotter months.

Stayed in October 2024

Location

Stayed in June 2024

The all-inclusive pass had some hidden details. Not all soft drinks are included in yhe all inclusive pass. The service at the bar was also terrible.

The service at the front desk was good and quick. The check in was good overall

Stayed in June 2024

There is no Wi-Fi in the room! Sometimes it is not even in public places (On the website the cost of lunch/dinner is 10 €, but in the hotel the cost is 15 €, you need to change the information on the website! There are no instructions for the safe, so often the alarm goes off at night and can be heard throughout floor!

Excellent hotel, breakfast is monotonous, but lunch and dinner there are many different dishes, very tasty! At the reception they remembered my name and it was nice when they called me by name. At the pool Mohamed also remembered my name, it’s very nice when they know the name of the guest. The staff does his best, the cleaners say hello and smile.

Stayed in May 2024

There wasn't much to do outside of the hotel, it would have been nice to have some information on the best areas nearby the hotel that we could go to for some sightseeing.

Breakfast was continental with a mix of foods from different types of pastas to sandwich fillings. Everyday there was something different. Dinner was the same in terms of variety but between the two, breakfast was definitely better. The hotel itself was large in size with lots shows, events and exercise sessions happening during our stay there. My favourite area within the hotel was the garden because as you walk further down the hotel you get a great view of the beach. The garden had plants that were all labelled and many, many trees. The reception staff mainly spoke french which made communicating a little difficult in the beginning but eventually learned body language helps immensely. The other staff knew perfect English which made communicating much better for myself. A large majority of the locals also understand English so when travelling outside of the hotel, this problem does not exist. The staff in the hotel were lovely and definitely took care of us from start to finish. The main reason why this hotel deserves all praise!

Stayed in June 2024

No shampoo , no shower gel , no safety box

Great staff , i like the activities. The environment was perfect

Stayed in June 2024

Location and dinner.

Stayed in May 2024

Pin pad machine not working upon arrival late at night and I was forced to go look for some atm outside the hotel in the dark instead of just doing so the next day...pretty poor reception service. Ended up staying elsewhere.

Stayed in June 2023

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in September 2022