Reviews of Le Hammamet Hôtel & Spa 4 stars

The hotel is ideally located, close to major attractions and amenities.

This hotel is nowhere near a 4-star standard. There's no Wi-Fi in the rooms — you have to go to the reception area, which is barely air-conditioned. The rooms are outdated, with no tissue box, and glasses are left out on the counters without any protection. The thermal insulation is terrible, and the air conditioning blows directly onto the bed, which is far from ideal. Soundproofing is chaotic, and the housekeeping is disappointing — no change of sheets between days, and no refill of hygiene products. The pool is only open from 10 a.m. to 7 p.m., and the staff in charge of excursions is overly pushy. Worst of all, the security staff were rude and outright insulting. And that’s just the beginning. Avoid this hotel at all costs!

The food was good and plenty. All kind and shapes. The staff was nice and present all the time.

Nothing that could bother mr.

The location

The food was terrible didn’t even have fruit for breakfast The room had a musty smell Decor all very old

A very nice and warm welcome, a beautiful bungalow, big, clean room, comfortable mattress and pillows. Loved the selection of different foods for dinner and drinks in the bar.

All just perfect, thank you:))

Worst hotel you can ever go to! Just don’t!!! We arrived at 13h under the blazing sun (it was over 40°C in Hammamet two days ago) with a baby, only to be told check-in is strictly at 14h. Fair enough — but we were not even allowed to wait in the empty lobby. Instead, we were forced to wait outside on the street, along with other guests. No shade, no seating, no compassion — absolutely unacceptable. There’s no parking, and they even block off the space in front of the hotel with chains so you can’t even stop briefly to unload luggage. Imagine trying to manage that with a baby in the heat. We had requested a cot a week in advance, and had even received confirmation — but of course, there was nothing in the room. We had to bring it ourselves with the employee. The mattress was so disgusting and of course, no linen! The food at the restaurant is disgusting, the wifi not working and you’re not allowed to have more than one card per room. So if you’re not going to the room at the same time, you have to search for the cleaning lady and tell her to open the door!!!!!

Hotel garden

Unfortunately, the treatment, cleanliness, and reliability...

Friendly staff

Spacious and clean

Location , cleanliness

Some Staff at reception could be more attentive.

No WiFi in property

We were very surprised with the quality of this hotel. We booked this because it was a cheap option compared to other hotels in the area so our expectations weren't very high. From the moment we arrived we were greeted by friendly staff and served a drink while we filled in paperwork. The rooms we had were very clean, decorated with flowers and towel designs. Bar fridge and kettle with coffee in the room. Not many other guests this time of year so lots of space near the pool. The best thing about this hotel has been the food and the animation team. We've had problems before with getting sick from food in multiple other hotels in Tunisia but this hotel we have had no problems and the food has been great quality and selection, we look forward to each meal. Animation team are funny and engaging and try and get everyone involved. We were skeptical because of mixed reviews but I highly recommend this hotel I can't fault anything we even extended our stay

The music can be repetitive during the day but that's to be expected

• We loved the food. The hotel restaurant offered great variety of dishes for all meals and made sure all guests had the possibility to eat any dish - during 9 days vacation I did not witness them running out of any dish. For lunches and dinners they served at least 2 red meat dishes. And most importantly everything was delicious. • We loved the beach. The hotel has private beach with sunbeds that are free for guests. The water was crystal clear - virtually, on days with good weather there were not even any seaweeds or stones. • The stuff is professional and friendly.

Great hotel at a great price. Swimming pools were good.

Only problem, I'd say, there wasn't strong wifi. We did not get any wifi in the rooms.

Location, Staff, food & hotel room

Gym , need upgrades

Everything about this hotel was outstanding! The location is perfect, the services are high-end, and everything is kept spotlessly clean. The food was also excellent. What truly stood out, though, was the staff – incredibly friendly, welcoming, and always ready to help. Special thanks to Amin at the reception and Said from the activities team – they really made our stay special. The only minor downside was the lack of Wi-Fi in the rooms, but everything else was so great that it hardly mattered. Highly recommended.

The only minor downside was the lack of Wi-Fi in the rooms.

Nothing. Had an awful experience from start to bottom. Pictures are misleading, room was dirty, blankets are old fashioned and super dusty. Toilets were old and facilities need updating. Got bed bug bites on my legs and felt so itchy all over!

The lady at reception tried to over charge us x3 the price then booking.com’s price. She messed up, and then had attitude when we tried to get our money back ( which we had to pay for) to have our money back because of her mistake. Staff are not friendly, very attiudey. Spa was horrible as well - worst experience I’ve had in my life! So outdated, crusty & unsanitary!!