Reviews of Hôtel Djerba Erriadh 1 stars

Perfect location, beautiful traditional style, wonderful staff

The bathroom was basic

Hotel staff offered us to arrange a taxi to the airport and when the taxi driver got there to pick us up, asked for a price quite different to the one settled. It breaks our trust. A tourist hotel should be very careful with its recommendations because things like this breaks confidence. It's not just the money, it's the trust you put in professional advice. Sad.

Good location

Unfortunately, the value for money was really not there. The room was not very clean and lacked many basic amenities. The towels were old and worn out, and the breakfast was of very, very poor quality. Overall, the experience did not meet expectations, and I wouldn’t recommend it for the proposed price

I liked the location and the staff were very helpful and really friendly..

It was very basic and felt it was quite expensive for the standard of what it is..

Great location. The room was basic and the bed comfortable. The young guy on reception was excellent and the only member of staff who seemed to understand what customer service entailed.

The whole place was run down and in need of TLC. It waa more like the sort of facilities you'd expect in a hostel, but way more expensive than a hostel. The staff didn't care at all and weren't there when you tried to check in or get breakfast, so you have to wander around looking for them. I booked 4 nights and wished I'd only booked 1. Worst place I've stayed in four weeks in Tunisia. The shower no longer has a hook on the wall so you have to hold it, but there's no shower curtain so water goes everywhere. The 'toiletries' they provide are a small bar of soap.  Tiles are broken or missing. Everywhere needs a darned good clean. Breakfast is bread, jam, those cheap triangles of plastic cheese, and plastic-wrapped cake. The green tea was OK. There's no excuse given there's a patisserie next door.   The wifi is awful.

I've stayed here before and will again

The hotel has it´s really unique charm, it looks old-fashioned and authentic. Really special place! And stuff was really helpful!

In the night there was really strong wind that time and we could not sleep because of hearing slamming doors.

this is a charming building within the centre of the pedestrianised suq area. it's quiet at night and in the thick of it during the day - a great location. our downstairs room was attractive and with a courtyard view was very quiet. The courtyard with jasmine was lovely for sitting and reading and having breakfast - an oasis. The staff were charming and helpful and the continental breakfast was adequate to start the day. the decor throughout was very Tunisian - tiles and whitewash and blue doors.

This was my third time staying at this charming, historic hotel and I have to say - it gets better every time. This time I came with friends and we booked 5 rooms. Staff were very responsive to my messages when I had concerns about there being someone to greet us with our later than expected arrival. The front desk is manned all the time. Breakfast was fabulous and served in the central courtyard area. The rooms we had were very spacious and everyone's beds were comfortable. The staff were very friendly, spoke English and French, and were able to make suggestions for us. They made our stay super easy.

I didn't like hearing that there is a possibility the hotel will be "renovated" to make it more contemporary. I don't know of any other hotels in Djerba like this where the combination of historic authenticity and charm is matched so well with comfort and service. They should market that strength!

Great location, excellent staff!

Young man at Reception was excellent in looking after us and spoke good English. Rooms of a fairly basic nature but more than compensated for by the ambience of the internal courtyard. Extremely quiet given the hotel is in the very centre of Houmt Souk. Taxi from airport to Houmt Souk was 25 dinar. Taxi from Houmt Souk to Tourist Zone 15 dinar. In other words very good value for money if coming from euro zone. Dinar can be obtained at the airport. There is a kiosk where they do not charge commission; we changed £ sterling and euros there. Bear in mind ATM's do charge commission at a fairly hefty rate. Breakfast was fine. Meals out very good value and plenty of places to choose from.

Everything OK to experience a different and friendly culture. No problems.

Beautiful hotel in a very convenient location in the middle of the souk. Very friendly staff.

This was such a calm, beautiful hotel in the hustle and bustle of Houmt Souk. The staff were very helpful and the courtyard such a lovely place to relax. Great value for money for the location too .

great location, can walk everywhere u need to go. very friendly, lovely, helpful people that work there. Lovely atmosphere. Rooms are comfortable and clean. Good air conditioning.

Najib at reception who speaks very good English was there on arrival and thankfully on departure too. He looked after me o well. Even arranged a car to take me round the island. Super location in the heart of Houmt Souk. Love the authentic ornate decor of hotel and the rooms. Simple and clean throughout. All rooms face onto courtyard where one has breakfast. V peaceful and homely. Don't expect to be dropped off in front of hotel as no access for vehicles in central Houmt Souk. However, hotel only a few minutes' walk from main taxi rank and all locals know where hotel is, so ask around.

No separate shower cubicle in bathroom. Need to use hand shower in space next to toilet. Water does drain out v quickly and floor dries up so there was no fear of slipping for too long. Breakfast v basic. Not even a boiled egg. Need to use communal kitchen fridge, which I thankfully was allowed to as I stayed for five days. No beach near Houmt Souk.