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Reviews of Mahdia Palace Thalasso 5 stars

Zone Touristique, 5100 Mahdia, Tunisia

#3 of 11 hotels in Mahdia

Guests' Choice

Review score

Based on 56 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Outside noise .reaching the room .from pool area music

    Staff. Cleanliness.value for money

    Stayed in June 2025

  • Reviewed: 4 February 2025

    9.0
    Good staying
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    There is no coffee in the room and no water

    Location and the view

    Stayed in February 2025

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There’s no wifi in the room and they charged me for my 2 years old daughter 230 Dinar, even in booking they said under 4 years are free

    The personal staff are very nice and friendly

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We need more as tunisian to be more valued thank you .

    Clean hotel Calm Enjoy every moment Staff are good 👍

    Stayed in June 2024

  • Reviewed: 28 December 2023

    7.0
    A great value.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The paint on the balconies was chipping away, we could hear kids running down the hall late at night. The beach was really dirty and hardly accessible.

    The omelettes and bambouloni were fantastic. The staff was lovely. It's a great value.

    Stayed in December 2023

  • Reviewed: 18 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room standing

    Stayed in November 2023

  • Reviewed: 27 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Staff is amazing, hotel is clean and great facilities

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Food

    Room size

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Overall a good spot despite a few hiccups here and there
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 1 night

    The beach "closes" at 6pm (meaning you either go back to the hotel before that or you get locked out at the beach without the possibility to get back in). Food is not five stars but fine for a beach holiday.

    Hotel by the beach, there is a restaurant open more or less at any time of the day (or night), and there is an arcade room!

    Stayed in May 2023

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Beach pool

    Stayed in June 2025

  • Reviewed: 8 June 2025

    4.0
    Poor & disappointed .
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No wifi & no Ac in room and reception, worthless service and expensive for nothing, really disappointed and will never go back again even for free.

    Only pool

    Stayed in June 2025

  • Reviewed: 30 April 2025

    1.0
    Very bad hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    If I could rate this hotel negative I would do it How on earth a hotel in Tunisia and the bathrooms without shatafa (built in bidet) People are not smiling looks like they are not happy about there job Everything in the hotel is soooo old, they are not updating anything Definitely I'll never come back again to this hotel This hotel is 3 stars maximum if I'm generous

    Only the bed was comfortable

    Stayed in April 2025

  • Reviewed: 1 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Lunches not good . .

    Beautiful Places

    Stayed in January 2025

  • Reviewed: 1 September 2024

    6.0
    Good hotel with great staffs, very enjoyed the stay.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Spa staffs unhelpful, terrible service and arrogant. We had to wait ages for treatments they seemed at care more with the gentlemen than the ladies…Terrible air conditioning not powerful enough in communal areas and rooms. The rooms could do with a bit of refreshing.

    Beach was at the hotel front door, Food was very great and very varied, exceptional waiting services Reception Manager was at care and very approachable and welcoming, friendly and made everything requested possible and acted fast. Restaurant staffs and cleaner very sweet and went extra miles making our stay enjoyable. We had a very nice time and great memories and will be back to this hotel.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The food was not good at all No air condition on Service was so bad

    Nothing

    Stayed in June 2024

  • Reviewed: 9 July 2024

    4.0
    I never saw 5 stars hotel without mini fridge, withou twater bottles offered in the room.
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    No mini fridge in the room, No water offered in the room, Noisy area at night with the neighbour having night party. The family block is adjacent to private neighborhood’s residence with open air party every night. Not fun for sleeping.

    Swimming pool and beach

    Stayed in June 2024

  • Reviewed: 7 July 2024

    3.0
    Did not like the hotel at all.
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    This is definitely not a 5 star hotel AT ALL. The room did not meet my expectations at all. The service wasn’t good. The room service never answered the phone. The room was very old and dirty. I don’t recommend this hotel if you want luxury and cleanness. The WiFi did not work in my room! The employees acted annoyed when I asked them for something.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The food not good.Old furnature, The staff are so stressed. I experienced some discrimination, and was lucky to meet the director of the hotel by chance and talked to him, but his answer was not professional !! We were there 3 families and 2 friends and we all decided not to visit it again. Too noisy. More as 4 stars hotel not 5.

    The location was ok, the room is large and with nice view.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room wide but fournitures and water taps are in ruins, equipments and 5 stars fournitures are non-existent. I would rather say this hotel is very old and should be degraded to 4 stars max.

    The Staff and service were good, the food acceptable.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    5.0
    Not worth the 5 Stars. Broken Air Conditionner, loud music, missing sheets, old hotel. Zero Communication with the custo
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The Air Conditionner was broken out of order and did not work. There was very loud music until 11 pm. Missing sheets in both rooms we booked. When we complained about the AC not working at the reception, we were told that the AC will operate on June 15th and that it was too early now. The temperature was around 30 degrees Celcius and it was humid in both our rooms. Despite the efforts from the maintenance team to fix the AC, it still did not work and made our stay very uncomfortable. The rooms were extremeky hot, loud because of the loud music until 11PM. Also the toilet flush was continuously draining water and making noise. This was fixed by maintenance but was broken again the second day. We also booked thalasso therapy packages for 3 people. There was ZERO communication to us about how this worked. They guided us to the hot steam room and never told us that they will be back or that someone will be with us. Zero communication. The AC system is very old from 1995 and the rooms have only one power outlet. Overall this is a very old hotel, bad AC, Very loud. Definitely not worth 5 Stars.

    Reception area is beautiful and the staff is very helpful and nice.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Poor buffet. No air conditioning. Very expensive for nothing!

    Stayed in June 2024

  • Reviewed: 28 April 2024

    10
    Exceptional!
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Absolutely gorgeous! Staff were wonderful- very attentive. Food was great and a good variety. Particularly enjoyed my hammem experience ...so lovely x

    Stayed in April 2024

  • Reviewed: 8 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I don't like that water is in extrat

    In general we are satisfaid for the hotel

    Stayed in October 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 3 nights

    everything was great

    Spa, food, and pool excellent. would happily take my family there once they arrive. will hope the price will stay resenable

    Stayed in April 2023

Showing 1 – 25

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