Reviews of Hyatt Regency Dushanbe 5 stars
Ismoili Somoni Prospekt 26/1, 734026 Dushanbe, Tajikistan
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Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location is perfect and the breakfast is quite rich
The pillows aren't comfortable and the wifi connection doesn't cover the full hotel
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery good location and view. Pretty nice condition of rooms. They are spacious and equipped with everything needed. The staff was great. The gym and cardio zone are incredible with brand new machines
The sauna was not hot. The pool and cooling bath after sauna were not clean enough.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe property look new
Wifi signal is very very poor - also the phone signal is worse
Dear Hamad, Thank you for taking the time to share your feedback. We’re glad to hear you found the property to be in great condition and appreciated the fresh, modern look. We’re truly sorry to hear about the issues you experienced with the Wi-Fi and phone signal. We understand how important connectivity is, and we’re actively working with our service providers to improve signal strength and reliability throughout the property. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Warm regards, Hotel Management
Dear Hamad, Thank you for taking the time to share your feedback. We’re glad to hear you found the property to be in great condition and appreciated the fresh, modern look. We’re truly sorry to hear about the issues you experienced with … Show more
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewالموظفين
لاشي
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNice and convenient place with a good breakfast
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewEverything
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewModern 5 star, well-maintained, good staff, beautiful rooms. Nice views on all sides from top floors (mountains, lake)
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Dear Ariel, nl Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our modern facilities, well-maintained property, and the service from our team. It's wonderful to know the beautiful views from the top floors and the comfort of our rooms helped make your experience special. We hope to welcome you back again soon for another memorable visit! Warm regards, Timur Chebanov Front Office Manager
Dear Ariel, nl Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our modern facilities, well-maintained property, and the service from our team. It's wonderful to know the bea… Show more
Reviewed: 22 April 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewNot sure how this hotel is considered 5 star! Its far from 5 star service. The hotel needs complete rebuild, rooms are very small and smelling cigarettes, lights are not working properly, telephone doesn’t work,Bathrooms don’t have water hose, mirrors are rusty and broken. They charged me for water refilling and services are super slow. Receptionist are careless and not bothered to fix their mistakes. Wifi is slow. Rooms are dirty and if you call for any service they reply arrogant
Service and value for money, cleanliness
Dear Roza, ae, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. It is clear that we fell short of your expectations, and for that, we are truly sorry. We take all of your concerns seriously, including the issues with room cleanliness, maintenance, and service. Our goal is to provide a comfortable and enjoyable stay, and it seems that we missed the mark during your visit. We will address the points you raised, including the condition of the rooms, the functionality of in-room amenities, and the quality of customer service. We understand how important these aspects are to our guests and are committed to improving. Your comments about the receptionist and the service quality will also be taken into consideration, as we aim to ensure that all our guests feel valued and well-treated. Regarding the slow Wi-Fi, we are working to improve this area as well. We genuinely appreciate your feedback as it helps us to identify areas for improvement. We hope you will consider giving us another opportunity to provide the experience you deserve. Best regards, Timur Chebanov Front Office Manager Hyatt Regency Dushanbe
Dear Roza, ae, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. It is clear that we fell short of your expectations, and for that, we are truly sorry. We take all of… Show more
Reviewed: 17 March 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewLocation
Poor wifi n lighting in rooms n not much variety in breakfast
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 September 2024 · Stayed in September 2024
Verified reviewThe rooms are big and the corridors are big
The ancient in the corridors is old and the lack of a toilet in the bathroom
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewExcellent location, friendly staff and beautiful hotel. Stayed in the ececutive suite on 9th floor with spectacular view of lake and park.
Reviewed: 5 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 April 2024 · Stayed in March 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewThe staff were very helpful and friendly. The location and the view were very good.
The kitchen was not able to provide an eatable gluten free bread !
Reviewed: 17 March 2024 · Stayed in February 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewStaff at the front desk were lovely , great shower.
Vegetarian options were poor and the vegan options for dinner were not available
Reviewed: 26 January 2024 · Stayed in January 2024
Verified review