8.6

Reviews of The Opium Chiang Mai 3 stars

121/1-5 Soi Viangbua, Chottana Rd., T. Changpuak, A. Muang, Chang Phueak, 50300 Chiang Mai, Thailand

  • Georgiana

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Positives: nice room, spacious and clean. Breakfast was good, with different options to choose from. Staff, in general, were lovely and helpful.

    There was very loud music coming from a pub (or so we were told by a staff member) until 1 am every night. We told reception about this and they said it could be this pub. No apologies or anything - to note, this was one person of the staff who had been rude from the very first interaction we had. Also, the hotel asks for quiet time from 10 pm or so. Works are being done at the swimming pool (they are finishing a second one) so it is noisy during the day too. Cannot think of relaxing much at the main pool with the noise of construction works. Not an issue if you are visiting or outside during the day. We stayed at the fourth floor, next to the rooftop. There was someone there smoking every day, and the smell of the smoke entered the room. To note, the hotel does not allow smoking. Finally: when we initially made the reservation, we made a mistake on the day. We booked it a day earlier, no refund. 5 minutes after making the reservation I got in touch with the hotel to ask if there was anything they could do. The response was negative - no reimbursement. Ok, fair enough. What is not ok is that once we left the hotel, our booking on Booking.com showed as cancelled so we could not leave a review. After contacting customer service, this now seems to have changed, so here’s the review. I also contacted the hotel, but I received no more communication from them. Overall, if you don’t mind construction noise during the day, pub music during the night and smoking smell, then this place is for you. If you want some quiet and chill place, where all staff members treat you with respect, then this is not the place. Also, bearing in mind that they cancel bookings from people who may leave a bad review (I had already written to them that their treatment would be reflected on my review) to stop bad reviews, then you cannot really trust the reviews.

    Property response:

    Dear Georgiana Maria, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. About your reservation, it was the non-refundable one. Therefore, the refund was not possible. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Georgiana Maria, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. About your reservation, it was the non-ref… Show more

    The Opium Chiang Mai
    28 August 2025
  • Thu

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Selin

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    I lover everything about the facility It was awsome the food and the workers and the room aswell.

    Property response:

    Dear Selin Tansel, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to receive your feedback. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Selin Tansel, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to receive your feedback. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again i… Show more

    The Opium Chiang Mai
    27 August 2025
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  • 7.0 Good
    Noah

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Nyan

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    No

    Property response:

    Dear Nyan, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Nyan, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Ple… Show more

    The Opium Chiang Mai
    24 August 2025
  • Geert

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Superfriendly staff - family room large

    Property response:

    Dear Geert, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Geert, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance t… Show more

    The Opium Chiang Mai
    24 August 2025
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  • 7.0 Good
    Matteo

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Gunes

    Reviewed: 22 August 2025 · Stayed in May 2025

    Verified review
  • Natthakritta

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The reception staff were lovely and helpful, recommending places to visit in Chiang Mai and booking tours for us. I also liked the hotel's location, which includes a swimming pool, a rooftop terrace with mountain views, and the hotel is close to a 7-11, Thanin Market, and Maya Shopping Mall.

    -

    Property response:

    Dear Khun Natthkritta, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Khun Natthkritta, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have… Show more

    The Opium Chiang Mai
    24 August 2025
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  • Harriom

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Large room with kitchenette. Balcony. Large shower and toilet. Large, comfortable bed. Shops nearby. Good price

    The hotel is outdated. The electrical outlet is in an inconvenient place at all. They only give one towel per person. Despite everything, good value for money

    Property response:

    Dear Harriom, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Harriom, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you … Show more

    The Opium Chiang Mai
    21 August 2025
  • Manish

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review
  • Namra

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    we have lost our airpod at the hotel and been three days following up they didn't find however in our cloud location of the airpod showing at the same place. we have send them photos and location tracking screen shot but they denied to find it.

    the food breakfast and the location is good but facilities like cleaning was not there.

    Property response:

    Dear Namra, Thank you for your review. We are really happy to receive your feedback. About your comment, we have tried our best to search for your lost airpod. However, we really could not find it. We are really sorry about this. In your next stay in the next hotel, please make sure that you do not forget any item in the room. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Namra, Thank you for your review. We are really happy to receive your feedback. About your comment, we have tried our best to search for your lost airpod. However, we really could not find it. We are really sorry about this. In your n… Show more

    The Opium Chiang Mai
    18 August 2025
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  • 7.0 Good
    Auttaphon

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Aisling

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
  • Aekarin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Very nice and beautiful hotel. Staffs are very friendly. The room is very spacious and quiet. There is a local restaurant, 7-11 and local market nearby.

    Property response:

    Dear Aekarin, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Aekarin, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will keep the good work up. We hope that we will have a chance to welcome you again … Show more

    The Opium Chiang Mai
    12 August 2025
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  • Marie

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Lucy

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The staff was very kind.

    It was probably a good place at some point. Now it’s run down and not nice to stay at. It seems like someone once made money from it and now just let it run itself. You see damage everywhere. The beds were so uncomfortable. We didn’t get a good night sleep. The bed was screechy and there was a weird smell in the room. The air in the room felt very wet and moldy. The AC was old. We got bitten so much, there were many mosquitos already in the room when we entered it. Not a nice stay. Wouldn’t recommend and come back.

    Property response:

    Dear Lucy, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Lucy, Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. About your advice, we will take it into our consideration and improve. We hope that we will have a chance to welcome you aga… Show more

    The Opium Chiang Mai
    11 August 2025
  • Anonymous

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Very nice, great pool area and room

    A bit far from city center but the grab cabs are so cheap it’s not so bad

    Property response:

    Dear Valued guest, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About the location, we are 1.8 kilometers north of the old city. The best way to travel is to use grab taxi which is fast and cheap. Moreover, you can rent the scooter at our hotel. This will provide you the freedom to travel freely. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Valued guest, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. About the location, we are 1.8 kilometers north of the old city. T… Show more

    The Opium Chiang Mai
    10 August 2025
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  • Kiang

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and comfortable,the staff were friendly and helpful and the hotel is located near many popular attractions.

    Property response:

    Dear Kiang, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Kiang, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance t… Show more

    The Opium Chiang Mai
    10 August 2025
  • Peraya

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Peraya, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Peraya, Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will maintain the standard of rooms and services. We hope that we will have a chance to welcome you again in the future. P… Show more

    The Opium Chiang Mai
    10 August 2025
  • Phrae

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Rafael

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Kiyoshi

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Breakfast is not buffet. But a lot of choices. We could choose both Western and Asian meals. And fruites are fresh and free to eat. We stayed 7 nights and breakfast was one of the enjyoyments during the stay. Room was spacious like a condo. The view from the rooftop was excellent. Staffs were super friendly. Location is a bit far from the major destinations such as Nimman, but there is a lot of good local restraurants and cafes. If you wish to stay long and live lika a Thai people, this hotel will be one of the ideal places.

    There is a small swimming pool and a new larger pool was under consutraction. If this new pool will be completed, this hotel is more attractive.

    Property response:

    Dear Kiyoshi, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your journey. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Kiyoshi, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to receive your feedback. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy… Show more

    The Opium Chiang Mai
    7 August 2025
  • Daniela

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    All is so good, the staff is so kind and helpful, the place is really clean. The pool is very nice to chill out and it is beautiful that is has big trees and plants around.

    Property response:

    Dear Daniela, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will keep the good work up. We hope that we will have a chance to welcome you again in the future. Please enjoy the rest of your jurney. Best Regards, Mr. Boom The Opium Chiang Mai

    Dear Daniela, Greetings from The Opium Chiang Mai. Thank you for your review. We are really happy to know that you have enjoyed your stay at our hotel. We will keep the good work up. We hope that we will have a chance to welcome you again … Show more

    The Opium Chiang Mai
    5 August 2025
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  • 3.0 Poor
    Sebastian

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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