Reviews of Summer Sea Phi Phi Island 3 stars
58/35 Moo 7, Koh Phi Phi, Aonang, Mueang, 81210 Phi Phi Don, Thailand
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Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe property was clean and welcoming! Also very safe as you needed a room key card to get in.
The lack of plugs near bed.
Dear Emma, Thank you for taking the time to share your feedback! We’re happy to hear that you found our property clean, welcoming, and secure. That means a lot to us. We also appreciate your comment regarding the lack of plugs near the bed. Your feedback is valuable and will help us improve our guest experience in the future. We hope to welcome you back again soon! Warm regards, Summer Sea Phi Phi
Dear Emma, Thank you for taking the time to share your feedback! We’re happy to hear that you found our property clean, welcoming, and secure. That means a lot to us. We also appreciate your comment regarding the lack of plugs near the be… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewIt was such a cute hotel.. the staff were so sweet! They decorated our room for us, they were super accommodating and sweet. They gave us vouchers for lunch buffet as a gift since we were on our honeymoon. The bed was super super comfortable, it was clean and just so peaceful. We regret not staying for more than 1 night.
Nothing.
Dear Rukaiya, Thank you so much for your kind and thoughtful review! We’re truly honored that you chose to spend such a special occasion with us. It brings us great joy to know that you enjoyed the honeymoon decorations, the comfortable bed, and the peaceful atmosphere of our hotel. Our team takes pride in creating meaningful experiences for our guests, and we’re so happy to hear that you felt well cared for. We only wish you could have stayed longer too! We look forward to welcoming you back again in the future — perhaps for a longer stay next time! Warmest wishes, Summer Sea Phi Phi
Dear Rukaiya, Thank you so much for your kind and thoughtful review! We’re truly honored that you chose to spend such a special occasion with us. It brings us great joy to know that you enjoyed the honeymoon decorations, the comfortable b… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGreat location, clean and comfortable, excellent staff and welcome reception
Dear SARAH, Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed our great location, clean and comfortable rooms, and the warm welcome from our team. Your kind words mean a lot to us, and we truly look forward to welcoming you back for another enjoyable stay! Warm regards, Summer Sea Phi Phi
Dear SARAH, Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed our great location, clean and comfortable rooms, and the warm welcome from our team. Your kind words mean a lot to us, and we truly look forwa… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewNothing.
My partner and I booked a two-night stay at Summer Sea on Phi Phi Island but ended up leaving after just one night due to the unacceptable condition of the room. The shower was filthy, and worst of all, the bed had bed bugs—we were both covered in small bites and barely got two hours of sleep. To top it off, when we moved the fridge, something appeared from underneath it. We’re still not sure exactly what it was and honestly, we don’t even want to imagine. We were so uncomfortable that we went for a walk at 5am just to get out of the room, and eventually decided to cut our visit to Phi Phi Island short and head to another island. This experience completely ruined our time on Phi Phi. I would not recommend this property to anyone unless major improvements are made to hygiene and cleanliness standards.
Dear Laura, First and foremost, we are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the cleanliness of the room and the condition of the shower and bed is very concerning to us, and we are taking it very seriously. We immediately conducted a full inspection of the room following your stay and found no indication of bed bugs or similar issues. However, we fully understand that comfort and peace of mind are essential, and we’re truly sorry that you felt let down during your visit. We are taking extra steps to recheck and ensure all rooms meet the highest hygiene standards. We also regret that your overall impression of Phi Phi Island was affected. It is certainly not the experience we want any of our guests to have, and we sincerely hope you will consider visiting again in the future. Whether with us or elsewhere, so you can enjoy all the beauty this island has to offer. Once again, thank you for your feedback. We are committed to continuous improvement and will keep striving to ensure our guests enjoy a clean, comfortable, and welcoming stay. Warm regards, Summer Sea Phi Phi
Dear Laura, First and foremost, we are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the cleanliness of … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff were so so friendly and very helpful. Such a good location. Definitely will be back
Dear katie, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our convenient location and that our staff made you feel welcome and well cared for. It means a lot to us that you plan to return — we look forward to welcoming you back for another wonderful stay! Warm regards, Summer Sea Phi Phi
Dear katie, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our convenient location and that our staff made you feel welcome and well cared for. It means a lot to us that you plan to return — we look f… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe staff were extremely welcoming and friendly and went above and beyond for us
Nothing
Dear Nicole, Thank you so much for your kind words! We’re truly delighted to hear that our staff made such a positive impact on your stay. Providing warm and attentive service is very important to us, and your feedback means a lot. We’re so happy you had a great experience and look forward to welcoming you back again soon! Warm regards, Summer Sea Phi Phi
Dear Nicole, Thank you so much for your kind words! We’re truly delighted to hear that our staff made such a positive impact on your stay. Providing warm and attentive service is very important to us, and your feedback means a lot. We’re … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewIt’s perfect for one or two nights
Dear Estefania, Thank you very much for your kind feedback! We’re happy to hear that you found our hotel perfect for a short stay. Your satisfaction means a lot to us. We look forward to welcoming you again on your next visit to Phi Phi Island! Warm regards, Summer Sea Phi Phi
Dear Estefania, Thank you very much for your kind feedback! We’re happy to hear that you found our hotel perfect for a short stay. Your satisfaction means a lot to us. We look forward to welcoming you again on your next visit to Phi Phi I… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood value for money. Good location close to pear and beach. Unlimited water. We received 2 complimentary buffet lunches which were so nice of them. Recommended
The room was a bit cozy with no window. Otherwise everything is fine.
Dear Muhammad Waliur, Thank you so much for your kind feedback! We’re happy to hear that you enjoyed the good value, convenient location near the pier and beach, and the complimentary buffet lunches. It’s also great to know you appreciated the unlimited water service. We understand that the windowless room may have felt a bit cozy, and we truly appreciate your understanding. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Warm regards, Summer Sea Phi Phi Island
Dear Muhammad Waliur, Thank you so much for your kind feedback! We’re happy to hear that you enjoyed the good value, convenient location near the pier and beach, and the complimentary buffet lunches. It’s also great to know you appreciate… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLoved the place. Super comfy, amazing staff, very neat and pretty. Very reasonably priced too. The lack of windows didn’t cause any issues at all
Dear Josie, Thank you for your lovely feedback! We're so happy to hear that you loved your stay with us. It's wonderful to know you found the room comfortable, the staff amazing, and everything neat and pretty. We also appreciate your note about the value and that the windowless room didn’t impact your experience that’s great to hear! Looking forward to welcoming you back again soon. Warmest regards from Summer Sea Phi Phi Island
Dear Josie, Thank you for your lovely feedback! We're so happy to hear that you loved your stay with us. It's wonderful to know you found the room comfortable, the staff amazing, and everything neat and pretty. We also appreciate… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGreat location, clean and very friendly staff. Would highly recommend!
Dear Josie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, the cleanliness of our property, and the warm service from our staff. Your recommendation means the world to us, and we're so happy to know we helped make your stay a pleasant one. We truly hope to welcome you back again very soon! Warmest regards from Summer Sea Phi Phi Island
Dear Josie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, the cleanliness of our property, and the warm service from our staff. Your recommendation means the world to us, and we'… Show more
Reviewed: 19 April 2025 · Stayed in February 2025
Verified reviewGreat location
Expensive for what it is, but worth it
Dear Mark, Thank you for your feedback! We’re happy to hear that you enjoyed our great location—it’s something many of our guests truly appreciate. We understand your thoughts on pricing and are grateful that, despite that, you still found your stay to be worth it. We continually strive to provide good value through our service, cleanliness, and overall experience, and your comment encourages us to keep doing our best. We hope to have the pleasure of welcoming you back again in the future! Warmest regards from Summer Sea Phi Phi Island
Dear Mark, Thank you for your feedback! We’re happy to hear that you enjoyed our great location—it’s something many of our guests truly appreciate. We understand your thoughts on pricing and are grateful that, despite that, you still foun… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewPerfect location, lovely modern and clean rooms with everything you need. The staff were very friendly and nice. The bed was so comfy, like a cloud! You can also take a lend of beach towels at the reception.
Dear Leah, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our perfect location, modern and clean rooms, and friendly staff made your visit even more special. It’s fantastic to know that you found the bed exceptionally comfortable "like a cloud" is the best compliment we could ask for! We are also glad you appreciated the convenience of borrowing beach towels from our reception. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warmest regards from Summer Sea Phi Phi Island
Dear Leah, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our perfect location, modern and clean rooms, and friendly staff made your visit even more special. It’s fantastic… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewLovely friendly staff. Rooms are very clean and comfortable. Location is great because it is on the quieter side of the islands hustle and bustle, plus a lively cafe next door.
The pillows for us were slightly too firm but other than that it was very comfortable
Dear Farida, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you appreciated our friendly staff, clean and comfortable rooms, as well as our convenient yet peaceful location. It’s wonderful to know that you also enjoyed the lively café next door! We appreciate your feedback regarding the pillows. Comfort preferences can vary from guest to guest, and we sincerely regret that the pillows were slightly too firm for you. Please know that we will take this into consideration, and for future stays, we would be happy to provide alternative options if available—just let us know in advance. We truly value your support and hope to welcome you back again for another enjoyable stay. If there is anything we can do to make your next visit even more comfortable, please do not hesitate to reach out to us. Warmest regards from Summer Sea Phi Phi Island
Dear Farida, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you appreciated our friendly staff, clean and comfortable rooms, as well as our convenient yet peaceful loca… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReally good location
No windows is a weird one and the bathrooms are also not refurbished so its strange going from a refurbished bedroom to an old bathroom
Dear Natasha, Thank you for your feedback! We’re glad to hear that you appreciated our central location and friendly staff. We understand that the lack of windows in the room may not be ideal for everyone, and we appreciate your comments regarding the bathroom. Your feedback is valuable, and we will take it into account as we continue to improve our guest experience. We hope to have the opportunity to welcome you again in the future for a better stay. Warmest regards from Summer Sea Phi Phi Island
Dear Natasha, Thank you for your feedback! We’re glad to hear that you appreciated our central location and friendly staff. We understand that the lack of windows in the room may not be ideal for everyone, and we appreciate your comments r… Show more
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewBed was big and comfortable, staff were really nice and helpful. Central location very close to the pier.
Unfortunately, the room was not clean enough and the cost was high compared to what we have got. There was no window in the room, which is a bit disappointing, but I believe it helped to have a relative quiet at night.
Dear Liron, Thank you for your review! We’re happy to know that you found the bed comfortable, our staff friendly, and the location convenient. We appreciate your honest feedback about the cleanliness, and we sincerely apologize if it did not meet expectations. We will share your comments with our housekeeping team to ensure improvements. While we understand that the absence of windows might not be ideal, we’re glad that it contributed to a quiet and restful night. We truly appreciate your feedback and hope to welcome you again for an improved experience! Warmest regards from Summer Sea Phi Phi Island
Dear Liron, Thank you for your review! We’re happy to know that you found the bed comfortable, our staff friendly, and the location convenient. We appreciate your honest feedback about the cleanliness, and we sincerely apologize if it did … Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewVery comfy bed and I’m a fan location.
No window or balcony.
Dear Valued Guest, Thank you for sharing your experience! We’re so happy to hear that you found the bed comfortable and enjoyed our prime location. We understand that having no window or balcony may not be ideal for all guests, but we truly appreciate your feedback. If you ever return, please feel free to reach out to us, and we’d be happy to recommend the best room option for your needs. Looking forward to welcoming you again! Warmest regards from Summer Sea Phi Phi Island
Dear Valued Guest, Thank you for sharing your experience! We’re so happy to hear that you found the bed comfortable and enjoyed our prime location. We understand that having no window or balcony may not be ideal for all guests, but we tru… Show more
Reviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewEverything was just perfect. Great location, very friendly staff. Comfortable bed, clean room. I was worried about the absence of windows in the room but to be honest it is not a problem at all.
Dear Yehor, Thank you for your wonderful review! We’re delighted to hear that you had a perfect stay and enjoyed our great location, friendly staff, and comfortable rooms. We appreciate your feedback regarding the absence of windows and are glad it did not impact your experience. It was our pleasure hosting you, and we hope to welcome you again in the future! Warmest regards from Summer Sea Phi Phi Island
Dear Yehor, Thank you for your wonderful review! We’re delighted to hear that you had a perfect stay and enjoyed our great location, friendly staff, and comfortable rooms. We appreciate your feedback regarding the absence of windows and ar… Show more