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Reviews of Ton Sai Tropical Phi Phi Island 3 stars

110 Moo 7 Ao-Nang Muang Krabi, 81000 Phi Phi Don, Thailand

#10 of 141 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 599 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Family trip to Phi Phi
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is an absolute gem in the centre of Phi Phi. Just a few steps from the hustle and bustle but yet incredibly peaceful. We had pool access rooms that were large, clean and beautifully decorated with private bathrooms and air con. The pool area was small but lovely and we pretty much had the place to ourselves. We planned to stay for 2 nights but extended our stay for another night and would have done more if we were not flying home.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Nice place
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    All was great. The breakfast a la carte offers somehow limited choice of food comparing to other places, but all that we had was very tasty. It would be good to add few umbrellas next to the swimming pool.

    Hotel is very well placed, rooms are spacious and nicely designed. Staff is helpful and friendly.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like

    Very nice, clean and stylish place, close to the market, shops, beach, pier etc. Loved the room, very comfortable. Very helpful staff and would recommend

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Great Stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    a lot of mosquitoes in the room

    lots of room

    Stayed in August 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfy room, with private balcony. Nice ambiance, serious staff, central position. Good value in Koh Phi Phi.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    8.0
    Nice stay
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed could have been more comfortable and the shower drain in one of the rooms got clogged and also the toilet in the other room got clogged so plumbing issues. Didn't report any of these issues to the staff in that moment though (we had a short stay and we were busy) so I don't know if they could have helped

    Loved the pool and the rooms, also they let us check in earlier and forgave us for checking out 1 hour late after confusing the check out time, lovely staff

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Modern and comfy room, in a perfect location, staff were friendly - great stay!

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Simple, good, clean and calm place to stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    good location, close to the pier, close to restaurants

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 6 nights

    Location was great, staff were helpful - nothing not to like!

    Stayed in May 2025

  • Reviewed: 17 June 2025

    9.0
    Super location, lovely hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    What a lovely room in a great location.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Really nice hotel, with great staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room on the first night, however we understand that sometimes there can be problems, and the staff dealt with it very well.

    When we arrived we were informed that there was a leak in our room, and therefore we wouldn’t be able to stay in that room for that night, and were moved to one of the smaller rooms. The smaller room was ok, but the bed wasn’t brilliant and the room was a bit small. However, as a result of this, we were offered a full refund for the night, which was very good of them. When our room was available we moved in, and it was fantastic. Very clean, a nice bathroom and lovely balcony. A really nice room. The staff were very friendly and accommodating.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was easy to get to, 7/11 just around the corner. The room exceeded our expectations and it was the best room we stayed in whilst travelling round Thailand. Staff were amazing and couldn’t of been more helpful and spoke very good English

    Stayed in May 2025

  • Reviewed: 3 June 2025

    9.0
    Really good value for money hotel
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast closed at 10am

    Modern

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the street does flood if it rains and there’s no drain on the small street up to the place

    Excellent location. Room was spacious and clean , short walk to all main areas. Reception 24/7

    Stayed in May 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really modern, clean spacious rooms.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no communication before I arrived and during the stay I felt staff was a bit nonchalant. However, everything on Koh Phi Phi is easy to find/arrange so it was not a big deal in the end.

    Very spacious room, big balcon, I had a nice green view. It was quite even though very close to the pier and in PhiPhi town. It was clean and had good A/C. Comfortable bed. I didn't use the pool but it looked nice.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    10
    A super comfortable stay in the heart of the Phi Phi Don
    • Leisure trip
    • Couple
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    There is no elevator in a 3 floor building, though the staff kindly helped with the luggage.

    The room was amazing and exceeded all expectations. The hotel itself is 3 stars, I think, because it is quite small and doesn't have many special facilities except for the small but nice pool. However, the room is 5 stars! It has a huge window with a balcony offering a view of nature. The design is beautiful, and everything is brand new. I’m not sure if all the rooms are like this, as the hotel recently underwent renovations. The hotel is located in a central yet quiet area. Though at night, some noise from beach parties can be heard, it’s not loud enough to interfere with sleep. The breakfast is à la carte (not a buffet). While there aren’t many options, the food is fresh and tasty.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Good comfortable and clean experience
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The only bad thing is sometimes the toilet didn’t flush very well.

    Very clean, modern, lovely pool. Comfortable rooms. Very good location to restaurants and beach.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Perfect in every way
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    We had such a great time, the accommodation was excellent, staff very friendly and happy to assist, breakfast was perfect - best coffee we had on the trip!

    Stayed in April 2025

  • Reviewed: 7 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room really clean and spacious. Good swimming pool and great breakfast.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Drain pipes smells after heavy rain but I think it’s because that’s a small island and substructure is not the best, so it’s not really hotel’s fault. We had problem in toilet because of the rain but staff solved the problem immediately.

    Place is in very good condition and looks aesthetic. Rooms are huge compared to Thailand standards. Breakfast included in your reservation - you can choose one dish, coffee and juice from breakfast menu per person and I think that should be mentioned in booking - everyone is surprised when found out about it :) Staff is friendly and very helpful as usual in Thailand

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Clean, amazing breakfast pool really chill

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Fantastic stay friendly staff great central location.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain about

    Very friendly staff , great location in the Center of phi phi far enough away from all the noise but close enough walk to everything

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Brilliant stay… so glad we found it. Location and the cleanliness of the hotel was excellent!!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was excellent or good. The only thing I’d say to improve is the breakfast. The hotel could do with adding more to a plate.

    Property was central to get to all the places we wanted to get to. Couldn’t hear any noise from elsewhere either once we were in our hotel. Room inc bathroom was very clean & bright and spacious too. Service was excellent, offering help & advice when needed.

    Stayed in April 2025

Showing 1 – 25

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