I asked for a quiet room, not sure if they got that request. Room 622 wasn’t quiet at all and possibly the worst room in the hotel, it was opposite to the pool bar. The music from the pool bar in the afternoon was horrible, heavy base, doof doof sound which you could hear clearly in the room. The music doesn’t suit the hotel’s style or fit in with the age of most of the quests. There was little privacy for this room as it faced the main entrance/path way to the pool. The seating outside your room was a weird structure but great to dry your towels! Had an issue with jug not turning off automatically and when I flicked the switch to turn it off, I burnt my fingers. The receptionist just kept asking me how long did I let it boil. Finally got an apology and a replacement jug that turned off automatically.

Nice big clean room. The bed was super large (2 beds pushed together) Nice selection of toiletries. Good location.

Stayed in August 2025

Bathroom smell

Everything except the bathroom smell

Stayed in August 2025

Everything

Stayed in August 2025

The door was hard to lock

Excellent, highly recommend .

Stayed in August 2025

The only issue we had was that we were told we could just push our two beds together to make a double, however the beds were separated by a shelving unit attached to the wall so this was not possible.

The resort is less than a 5 minute walk from Tonsai pier but still feels very private and exclusive. Rooms are spacious and well equipped with a spacious patio area. The pool area was very inviting and we would’ve spent a lot longer there if we hadn’t fallen victim to sunburn. Staff were lovely and loved that they organised for someone to take our suitcase to our ferry and help us check in. I would absolutely stay here again if I return to Koh Phi Phi

Stayed in August 2025

Can hear noise from other rooms.

Lovely pool with little pool bar. Great location. Really lovely rooms. Very modern and clean.

Stayed in August 2025

Not the best view from my room. Pay for what you get.

Great fitness centre, staff and location.

Stayed in August 2025

The pool was nice, in a perfect location, highly recommend this hotel for anyone staying in phi phi, read some comments about staff not being the most pleasant but while we were there they couldn’t do enough to help, couldn’t recommend more :)

Stayed in August 2025

Hotel was modern, clean and comfortable. Staff were super friendly and helpful. The welcome drink on arrival was a nice touch. Location was perfect!

Stayed in July 2025

Everything was nice

Stayed in July 2025

You only get one pool side towel. This means you have to dry it and re use.

Beautiful property with lovely relaxing, clean pool area. The rooms were comfortable and clean and spacious. Everything was provided that we needed. We even got umbrella when we checked out to use while It rained. Staff are so helpful.

Stayed in August 2025

Nothing.

Best place on the Island. Near town but nice and quiet and very clean. Staff were lovely without exception.

Stayed in July 2025

Hot water took a while,

pool, big open rooms, great location

Stayed in July 2025

Loved it. Great location. Clean and new. 10/10

Stayed in July 2025

Plumbing system with toilet flushing had to be fixed. Signs of wear and tear - chipped tiles, outdated shower system - something to pay attention to

Location, swimming pool, and overall cleanliness Pick up at Ton Sai pier was helpful, and staff were always courteous and prifessional

Stayed in July 2025

Really nothing to complain about it was great !

Hotel was so central to everything , rooms were clean and spacious and we had a great view of the pool

Stayed in June 2025

Nothing to say here!

Nothing bad to say, the location is ideal, everywhere is walkable in Phi Phi but this hotel is right on the beach, 3 minute walk from the pier, 10 minutes from the beach on the other side and everything you want to go to and see is a 5 minute walking radius. Pool and room was clean and bed was comfortable. Staff were lovely!

Stayed in July 2025

no netflix service. gym is outdated pool tiles need fixing

location great, pool great but closes too early, we did not try the restaurant but the location on the beach was amazing, there needs to be more areas to hang wet towels and clothing.

Stayed in July 2025

Hotel was beautiful and in perfect location staff were very happy and friendly

Stayed in July 2025

Nothing

Awesome

Stayed in June 2025

Location Air conditioning 👍 Pool

Stayed in July 2025

Everything great, i think it’s the best hotel in phi phi. Also their restaurant is amazing, best pad thai and fresh fish

Stayed in June 2025

I honestly can't think of a single fault.

I have stayed here 4 times now. I like everything about it.

Stayed in June 2025

The drains absolutely stink. Not the hotels fault, more a fault of small island sewage but yeah it was very stinky

Gorgeous hotel in fabulous location. Rooms were comfortable and the pool was delightful. The fitness room was also a nice touch.

Stayed in July 2025