Skip to main content
  1. Hotel reviews homepage
  2. Thailand hotel reviews
  3. Surat Thani Province hotel reviews
  4. Haad Yao hotel reviews
  5. Reviews of Haad Yao Bayview Resort & Spa - SHA plus Certified

Reviews of Haad Yao Bayview Resort & Spa - SHA plus Certified 3 stars

57 Moo.8, Tambon Ko Phangan, Haad Yao Beach, Koh Phangan, 84280 Haad Yao, Thailand

#28 of 28 hotels in Haad Yao

Guests' Choice

Review score

Based on 74 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.0

  • Staff

    6.2

  • Value for money

    6.1

  • Free WiFi

    6.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    Rooms are outdated and need better maintenance. Breakfast quality is not good.

    Amazing beach view with great prices and not too far from the places you'll want to go

    Stayed in March 2025

  • Reviewed: 18 March 2025

    6.0
    A great location with comfy and spacious rooms, bar the fact the air con didn’t seem to work properly.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant wasn’t great, staff weren’t the friendliest and the pool looked very unclean, and the aircon in one of our rooms was very poor.

    Spacious rooms and big beds. It is right next to a stunning beach

    Stayed in March 2025

  • Reviewed: 15 March 2025

    7.0
    We only had a short stay but everything was spotlessly clean, The downside was that there was no lift so we had to carry
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was dirty, I don’t think it was useable

    Our room was available for a early check in

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    Not the most polite staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is beautiful with great views and near the beach. But staff are not very polite. When we arrived to do are check in, two ladies at the receptionist shouted at us when we where checking in. They where very rude, they got upset when I asked to see where my location of my room was and shouted at pointing at the location. When we got to are room the room seem occupied, bed wasn't made, privated shampoo and toothbrush in restroom, empty bottle of wine on nightstand. So I return to receptionist to ask if the room was still occupied, they where upsted again and scream that it will be cleaned. I feel bad for the two lady's they probably had a hard day, I think they should be a little more understanding with the guest. Overall the hotel is beautiful. P.s travel light no elevator and five floors.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Irresponsible and unpleasant receptionist, poor and monotonous breakfast selection.

    Good location, nice view in a seeview apartments.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Nowhere to relax or sunbathe really, which isn’t ideal for a beachfront property. Neither of the pools were operational due to pollution (in high season?!) and the breakfast wasn’t the greatest (but it was free so a bonus really).

    Large resort at the end of Haad Yao. Two shops close by, restaurant and bike hire available. Towels and sheet changed every two days, fresh water every day. Staff were friendly and helped organise organise onward transport etc.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    5.0
    Wouldn’t stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very friendly staff Room smelt bad

    Good location

    Stayed in February 2025

  • Reviewed: 21 February 2025

    6.0
    Ok but I wouldn’t stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The receptionist was a bit unconcerned when I arrived and they had a sewage problem. They moved me to another hotel but hadn’t messaged me before I arrived so I then had to get back in a taxi and it was all a bit of an inconvenience

    Very nice location by the beach

    Stayed in January 2025

  • Reviewed: 30 September 2024

    5.0
    It was just quite average. If you going to have a place just to sleep- it is okay. It is an older hotel but relatively c
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    At the end of our stay we had to ask for our key deposit back. If you don’t remember to ask - you don’t get it back. The shower stopped working. There were no hot water. They didn’t refill the coffee and sugar everyday.

    They upgraded us to a sea view room They were helpful with the air con

    Stayed in September 2024

  • Reviewed: 30 September 2024

    6.0
    Haad Yao Bayview Resort
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No hot water in the rooms. Bed mattress was also old. Bar fridge was very dirty and not working properly. Air conditioner also had some issues during my stay. And a bit slow with staff coming to sort it ou.

    Incredible sea view. Friendly staff. House keeping good.

    Stayed in September 2024

  • Reviewed: 2 January 2023

    7.0
    A lovely cost effective hotel one the most beautiful stretch of beach
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff didn't greet us and all looked like being at work was a chore.

    We were upgraded to a room with a seaview after our 1st night there. The seaview room was beautiful and this room was 5 star compared to the 1st rooms we were given

    Stayed in December 2022

  • Reviewed: 30 December 2022

    7.0
    great view but won’t return. too many steps.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    too many steps, no elevator. room is very dated. remove tv, paint the room and remove ceiling fan.

    we were upgraded. beautiful view.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    6.0
    Room was very comfortable other than constant damp smell / being stuffy. View of sunset from beach is 5/5
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    room smelled very damp as there is no extractor fan in the bathroom. AC didn’t work properly and was barely blowing (buttons weren’t working properly either) so the room was super stuffy

    lovely view from the pool/restaurant, amazing sunsets with comfortable lounge area

    Stayed in December 2022

  • Reviewed: 23 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Bungalow with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I handed in some clothes for the laundry service and made my departure without picking up these clothes again ... I realized not earlier than my arrival in Germany... I then send the hotel a message, and they sent the package of clothes all way to Germany!! I am so excited. The hotel itself is beautiful and the rooms are a very special experience especially those with a view...! Absolut recommendation!

    Stayed in October 2022

  • Reviewed: 21 March 2025

    1.0
    Am waiting on a full refund, as promised by manager
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 5 nights

    everything

    nothing

    Stayed in February 2025

  • Reviewed: 12 March 2025

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very unpleasant. The guesthouse was old. It is definitely not a hotel, but a very poor guesthouse. AC was leaking all the stay. They came to "fix" it over 3 times but didn't help. The pool is green and not a single person from the entire place went in or touched the water. Room was on top of a hill that was very hard to walk to. It was a very unpleasant stay and the staff at the reception were so rood. Didn't pay any attention, no answer when you ask something. Tried to convince us we didn't leave a deposit and it took us long time after checkout to get the deposit back.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit steep to get up into room

    Close to beach, accomodation had affordable taxis and short walk to 7/11 for essentials

    Stayed in February 2025

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    not amenities at all, even a hairdryer (if you'll need it you've to ask for it at the reception)

    the room was large and comfortable, close to the beach

    Stayed in March 2025

  • Reviewed: 12 February 2025

    8.0
    Lovely but don't let them channel you into a Room you didn't book
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 15 nights
    • Submitted via mobile

    I had booked 2 weeks in a Ocean view room, but when I got there they said there was a screw up and I promised me my Ocean view room in two days, but then The night before I was finally supposed to get the Ocean view room they said it wouldn't be available for three more days. Then the night before it was supposed to be available they tried to tell me it wouldn't be available for a couple of more days and I protested and they put me in the Ocean view room. I met two other people that this had happened to. I suspect that what they do is channel people who had booked an Ocean view room into the more plentiful standard rooms and then rent out the ocean view rooms so they are able to keep the standard rooms full. They did refund the difference. To be clear, I have no proof that this is their reason, but it seems awfully coincidental that this happened to three different people who had booked an ocean view room. One man told me that he simply refused to accept anything other than an Ocean view room when they said there was not one available and by magic one became available.

    I eat a vegan diet and there was usually nothing on the buffet breakfast for me. But they made me special food for breakfast, that was very impressive. The facility itself is very pretty, and it's great being on the beach. Beach. Everything was very easy, just leave your laundry and pick it up later.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    1.0
    Disaster, stay away, you pay cheap but its bot worth your vacation to be ruined.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Basically everything. I had a booking for 11 nights, I sent a message to the property before and no one answered, when I arrived after the ferry and 30 min drive the receptionist told me there is no room for me “plumbing issues” so They send me to Ban Tai!!!(30 min away) the day after they said they will pick me up to the hotel, they said 5 min I was waiting 2 hours more, arrived and surprise- still no room, after a fight they brought me keys, The room Obviously wasnt clean!!! So I was waiting one hour more to get the room cleaned. No hot water in the shower . Also one day they put a note for me under the door “Today is checkout please dint make everything hard and leave on time” it wasnt my checkout day, a joke of hotel lol.

    Its on the beach

    Stayed in January 2025

  • Reviewed: 23 January 2025

    1.0
    Okay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely rude and nasty reception staff

    Stayed in January 2025

  • Reviewed: 19 January 2025

    1.0
    How could they do this. Telling us that our rooms were not available
    • Leisure trip
    • Family with young children
    • Premier Suite
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist was very rude. Did not give us our rooms and sent us away 🤬🤬🤬

    We never got any welcome from the manager. We booked our rooms from November. When we arrived they said that the rooms were no longer available 😡😡😡

    Stayed in January 2025

  • Reviewed: 6 December 2024

    8.0
    Will be back to book the Bungalow - ask for Bungalow 114!
    • Leisure trip
    • Couple
    • Superior Bungalow with Sea View
    • Stayed 7 nights

    We always come to Bayview and we stay in the Bungalows which I prefer the most - much more than the hotel rooms but then we like the traditional bungalows of Thailand. We love Ole - the lady at the desk. She always helps us get our bungalow with a bath in. The views of the beach are amazing, the staff can help you with anything from transfers to trips to anything.

    Stayed in December 2024

  • Reviewed: 16 November 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and good view

    Everything is good

    Stayed in November 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: