We found a few cockroaches and the shower was cold.

As soon as you arrive off the boat Coco Bella employees will assist you by taking your bags to the hotel. The hotel is nestled in the centre of the bustling Phi Phi. The pool is active and clean. The room had everything we needed.

Stayed in August 2025

The main hotel rooms were fine but the bungalow room was dark and a bit grubby. Peeling wallpaper and in need of a refresh.

In a good location with a nice pool. The rooms in the main hotel were a good size. The staff were helpful and even transported our luggage to and from the pier.

Stayed in August 2025

Bed wasn’t very comfortable and the shower water did smell bad.

Location was very central, near everything! Pool was lovely and all the staff were very nice and helpful.

Stayed in June 2025

The pool is a bit more run down that it looks in the photos.

The staff welcome you at the pier and bring your bags to the hotel in a trolley so look out for a person with a sign saying Coco Bella hotel when you get off the boat. Location is central and beds were comfortable. The room was clean and modern. The buffet breakfast was included and there was a good selection each day

Stayed in July 2025

At breakfast the coffee beans and Typhoo tea was good. It tasted very cheap and undrinkable. Commercial sliced bread options were not inspiring compared to grain options elsewhere. When we booked a twin room for the third night it was a cheaper room and we therefore got moved to a different room. It had very old and broken spring beds, ridiculously small bathroom and smells of sewage. Therefore I would not recommend the standard twin room. The superior room with pool view was better.

Breakfast food was good.

Stayed in July 2025

Not for children . Family rooms is so loud couldn’t sleep . 2-3-4 am would b a woken up

Local to everything Beach 1 min away walk

Stayed in June 2025

the images are miss leading

The property is good

Stayed in June 2025

Water pressure is extremely low and there was no proper hot water. There was no carpet in the room

Location Arranged to carry our trollies from the Ferry and that was nice gesture from the hotel Breakfast Staff was friendly

Stayed in June 2025

The beds were absolutely rock hard

Stayed in May 2025

The location was 5 minute walk from one of the night clubs on the beach so at 2 / 3am every night all you could hear was shouting and screaming as people left the club. The swimming pool needs updating with multiple tiles missing and left on the floor of the pool.

The staff were really friendly, and the room was great value for money. The coffee shop attached to the hotel was one of the best we had in Thailand.

Stayed in May 2025

The bathroom needs to be upgraded but still clean.

Location, staff collection and drop off at ferry (despite wrsther).

Stayed in May 2025

Noisy!!

Very average

Stayed in May 2025

If you like sleeping on a rock hard bed go for this hotel

Centrally located , good pool, friendly staff.

Stayed in May 2025

The only downside was the shower, as the water pressure was quite low.

The location was excellent, with easy access from the pier. Staff were very friendly — someone even helped us with our bags from the pier to the hotel, which was a lovely touch. The room was clean and comfortable. Breakfast was very good, with a fresh and varied selection.

Stayed in April 2025

The shower had almost no water pressure. I would’ve rated it an 8 if the shower was at least decent, but unfortunately it wasn’t :(

The location is great and the breakfast even better

Stayed in April 2025

The power of the water in the shower was terrible. Also the drains was constantly clogged after showering.

The location and the breakfast. Pretty awesome!

Stayed in April 2025

The bed was very very hard, the room service wasnt great,when we enter towels from the previous guest were found , the bedroom was not done one and the pool was very nice but the water was a bit dirty

The location is great, nice pool and nice breakfast.

Stayed in April 2025

Room needs net curtain as open to the pool area .

Room good,breakfast good

Stayed in April 2025

A decent hotel in a great location. Thought it was a bit away from the front ( no place is far away) but once you know the area it’s a great location. Staff at reception were abrupt and more concerned with what was on their phone but the ladies that cleaned the room were brilliant

Stayed in March 2025

Nothing

Nice hotel and the staff

Stayed in March 2025

Our last night was ruined by a group of youngsters outside of our room drinking and eating and generally being noisy in the pool from 02:00 till 04:00, tried to call reception but phone didn’t work

Breakfast was very good and the guy making the omelettes was great

Stayed in March 2025

Shower was old, fridge was old and noisy, aircan was also noisy, pillows were very hard.

Good breakfast, tidy rooms, pool was nice, good location. Fancy room

Stayed in March 2025

One of the reception girls is incredibly rude. She put us in a different room than what we booked, and tried to say it was my fault even after showing our booking confirmation. Sorted out eventually but she was very short tempered and snappy.

Great location and comfortable beds. Rooms were nice, good price for what you get.

Stayed in March 2025

average breakfast, nothing special wanted a room on the ground floor because I had a leg injury, but I couldn't get one.

Comfortable beds, beach towels.

Stayed in February 2025