The miscommunication with housekeeping, that we didn't want our room attended for more than the 1 day we said so.

The rooms were spacious and clean. Anytime we asked for something they responded immediately.

Stayed in August 2025

Check out is way too early. 10AM Please allow for requested late checkout. Don’t add the buffet breakfast…it’s ok but not worth the add on.

The hotel is centrally located and all the rooms have a view of the bay and a balcony or patio. It’s not all inclusive but there are many restaurants around the property, I encourage you to try the local eateries they have the best food! The room was a great size, bed comfy, kitchenette, flat screen, big shower with tub and the water gets HOT…loved it! There’s a nice size pool and gym. Overall nice facility and I WILL stay there again.

Stayed in August 2025

It would be nice if they offered complementary sugar and coffee for the coffee maker

I liked how clean the rooms were

Stayed in July 2025

Walk in shower instead of a tub.

Room Location 5 stars, Coco beach bar, pool

Stayed in June 2025

THe check out at 10.00am is too early especially when you have a flight at 6.00 pm

Stayed in June 2025

Good

Good

Stayed in December 2024

The included breakfast was at the Mexican Restuarant. It was mediocre. I dio not consider a Mexican breakfast a good choice for a resort hotel.

Our room was slightly past the pool. We had a wonderful view of the harbor. The balcony was great for just sitting and relaxing.

Stayed in February 2025

I had a 2 bedroom villa. It was all really good but.. the paint was chipping off the bathtub and the refrigerator smelled so badly. But besides that it was great.

Staff was very friendly and very helpful. The restaurants were really really good. The buffet breakfast was ok. The other breakfast places on property were much better in quality.The beaches are small but fine.pool was great. The view from the villa was amazing !

Stayed in October 2024

the very late check in time of 4pm and early check out of 10am - and the cleaning crew is literally at your door at that time!

Great suite, well maintained property, lovely views, all amenities.. no complaints

Stayed in October 2024

Parking is difficult. Need more space.

Breakfadt...everything

Stayed in October 2024

Too loud music into the night and rowdy guests and guests smoking weed on balcony next to our villa detracted from stay. Beach was small and nothing special.

Resort is lovely and close to airport.

Stayed in July 2024

Nothing....everything was great!

The cleanliness and the location. The cleaning staff was right outside my unit and always ready to assist!!! One even plunged my toilet with a toilet brush!

Stayed in September 2024

Room cleaning/refreshing was done every day during the first week. In the second week this wasn’t done daily and we had to ask for the room to be cleaned. Our requests were followed up though.

The property is nicely located in the Simpson bay, good accessibility to shops, restaurants and beaches. The beaches are small yet nice! A few good restaurants and grocery stores within walking distance. We had a spacious room with ocean view which was magnificent. The kitchen is fully equipped. Very friendly staff!

Stayed in August 2024

Nothing

Location is just perfect , everything is closed by

Stayed in August 2024

Internet was not reliable, and it is a paying feed to use the Gym.

The staff was exceptional, helpful and friendly. There are two nice beaches near the resort.

Stayed in July 2024

Our room wasn’t ready when we arrived and it wasn’t the one I reserved.

It was nice and very clean!

Stayed in June 2024

The junior ocean suite was not what we would call a suite in the UK. It was a small room with kitchenette and tiny balcony . However we upgraded to an Ocean View suite which was perfect ( well worth paying the extra)

Great location. Beautiful beach , excellent restaurants.

Stayed in June 2024

The front desk staff. They seem to be mad and grumpy at all hours of the day. Every-time, we approached the counter, they just had an attitude and we seem to be bothering them when asked a question. Everyone else at the hotel and island were lovely. Just the front desk folks. Don’t know why they chose to work with people if they themselves seem so miserable. Before going I read multiple reviews that the front desk staff were unfriendly, I thought they were exaggerating until I experienced it myself. The villa was nice. The only thing, I’d say about the rooms is that the bathroom seems really outdated compared to the villa itself. It didn’t match, it’s like they renovated everything else but forgot the bathroom.

The property was close to everything! Highly recommend. Onsite, multiple restaurants, activities, and casino!

Stayed in May 2024

Calling it a junior suite is a stretch it was a bedroom with a little extra but that wasnt clear from the photos and description but it was ok

Location

Stayed in March 2024

I really did not like the towel policy. It's absurd. I also did not like that the pool filter never seemed on. The pool always seemed to be dirty. There was always a layer of bugs that were not being filtered out. Also, although I loved the steps into the ocean, someone should clean them. At least brush them off. I understand algae, but the excessive build-up can be controlled. The other thing I didn't like was that you have to pay to use the gym. It should be included when you are staying at the villas. The furniture in the room is very uncomfortable. The couch and chairs are too deep to sit on comfortably. Thicker pillows would help.

The location is great! The Cafe is an added convenience. The room was very clean. The stairs into the calm ocean are lovely. The view from the balcony is amazing. The jewelry store in the lobby is a nice touch. The pool bar staff, drinks and food are all wonderful! The on-site restaurants are a bonus. Each was delicious, and the staff was impeccable! A very nice variety to choose from.

Stayed in April 2024

Our room had a funny smell, you could tell the furniture is pretty worn, and I’m not 100% sure the room was deep cleaned after the previous guests. I took my travel sized Lysol wipes and cleaned the counters, wiped the toilets, etc.

We’ve stayed at Simpson Bay Resort 3 times and we love the location. Not far from the airport, walkable to restaurants, the beach, bars, grocery stores, etc.

Stayed in April 2024

Too large for our taste. Prefer smaller and more personal venues if staying for long periods. Since we were there just over night before catching a flight home it served its purpose.

Clean, quiet and convenient. Plenty of restaurant choices in the area. Convenient quick snack and coffee bar in lobby.

Stayed in March 2024

We got a late half price deal and it still felt massively overpriced. Given what was being paid it seemed the height to cheek to then change additional money to access proper fast WiFi! The included WiFi can barely be used for messaging. The room smelled like an old tomb which was related to the air conditioning I think. The tv was huge but did not provide access to streaming services. On Friday night the music from a venue at the other side of Simpson bay was so loud it kept us awake for a while. There was also a slightly aggressive undertone in the agreement we signed on check in which included a clause that late checkout by an hour would result in a $100 charge! Not a very Caribbean vibe, which we have thankfully encountered elsewhere

The best feature is the great pool with pool bar overlooking the stunning Simpson Bay. The pool bar was great and the bar staff was great as well. The iguanas that hang out on the rocks beside the sea were interesting to see as well (they didn’t try to actually come into the pool area thankfully!) The sunset view from the room was good as well. The place was clean and comfortable.

Stayed in January 2024

Functional but not beautiful

Location and design

Stayed in December 2023