Key deposit of $10 seems very old fashion, and logistically difficult to get the deposit back, when there is often no staff on site. Dog often on premises and takes a crap in front of your room, could do without that to be honest.

Great location to the central square. We had the double room which was a nice size and the bed was very comfortable.

Stayed in May 2025

It is a simple hostel with basic facilities. If you're looking for affordable accommodation, it works. If you want a little more comfort, there are plenty to choose from in Juayúa.

Stayed in March 2025

Distance from the city center is great! There is place to prepare meal and you can rent a scooter We also really liked the waterfall tour with the amazing guide Carlos!

Stayed in February 2025

The kitchen sink could be improved

The place is very basic but has all the important needs. The owner is amazing and super helpful

Stayed in January 2025

No A/C but didn't need it at night

Lovely lady that owns the place! Her son does a great tour to the waterfalls!

Stayed in January 2025

There is not a lot shared space to sit

We got upgraded for private bathroom, hostel is small but nice. Staff is very helpful. We took waterfalls tour and it was very nice and cheaper than in other places.

Stayed in December 2024

Friendly and helpful owners. Room is big with a window. Kitchen to prepare food.

Stayed in October 2024

I had to call to have someone open the door it was not marked.. they were having construction..

Easy to walk to location.. safe, friendly people.. they do tours and o waterfalls..

Stayed in June 2024

1. Only cold shower; 2. They show free parking at a location nearby. About 2 hours after perking my motorcycle at a neighbour's, the host came to me and asked for another 25% of the daily fee, for parking. When I refused, she was OK with it. Should not have asked; 3. The directions provided in the confirmation email, are incorrect. I had to phone the hostess and ask her to send me correct directions. If I hadn't had an internet connection, I could not have done this and never been able to find the hostel.

Stayed in June 2024

Suzi and Matthew were amazing hosts! Above and beyond, very helpful and caring.

Stayed in May 2024

disgusting behavior of the staff. they think that this is their home and guests are just an obstacle. they will BURP like crazy all evening long, smoke next to your windows, they will play phone games with volume on maximum and shouting and swearing at each other while playing. forget about having any rest cold water in showers only, no common space (kitchen occupied by that boys with zero manners), it’s difficult to identify hostel from the street when you first arrive

price, cleanliness

Stayed in April 2025

-

Wonderful little hostal very well located just a few minutes walk from the central plaza of Juayúa. Everything you need as a traveller: comfy beds (dorms or double rooms available), clean bathrooms and a kitchen for cooking. There's a Pupusería just a few steps away. The owner Isabel is very welcoming and they offer great tour options. We went with Matteo to see some amazing places, waterfalls and nature. Definitely recommend this cosy little place! Thank you, we enjoyed a lot our stay!

Stayed in April 2025

I booked to stay here with a group for our last night in Juayua as the hostel we had already been staying in was full for the weekend. The manager and I had a conversation about our group size as it was one extra for the space (4 people in a family room) on WhatsApp two days prior to our arrival. They advised there was a bunk bed and a double bed in the room so it would not be a problem. Therefore I kept the booking. When we arrived we were checked in by her son, and offered tours. He was pleasant enough although vaping in the common space. The room we were allocated only had beds for 3 people- (a single and a double)- this was different to the conversation I had previously when booking, but we accepted that we could use our own sleeping mat as it was just one night. We asked if they had towels, they were an extra $1.50 with $1.50 deposit so we declined. You must also pay a $5 deposit for the key. There is a small dog in the hostel which is very cute but came into our room and pissed on my shoe and the floor. The boy offered nothing to clean it up, he looked in the kitchen sink (!?) for a cloth but I used toilet paper and cleaned it myself. They had no change for us to pay for the room with a larger $ bill so we left to buy some things from the supermarket and get smaller notes. When we returned the manager was there. She offered us tours and scooter rental but seemed annoyed. We explained we had already seen the sights of Juayua and were leaving the next day. She was immediately hostile and accused us of trying to sneak an extra person in the room, and demanded we pay an additional $10 for this person. I questioned that we did not have enough beds for the people, and that we had already had a conversation about this on WhatsApp and no mention was made of extra charge. We tried to negotiate a compromise but she was not interested and denied any previous communication had taken place.

Location. Good price for tours. Dog is cute.

Stayed in March 2025

Good location in Juauya and affordable. The room we stayed in has very little privacy; the door opens directly into the kitchen area and you can hear everything outside. There wasn't much natural light in the room. The communication wasn't great: we had to wait a while to get in and get responses on our queries after we checked in. No drinking water is provided. Only fleece blankets in the room, not sheets, and no towels.

Stayed in February 2025

Abusive practice - woman-in-charge, Isabel. No signboard or anything at all to indicate to hostel. Nobody to receive us. Another guest banged on a steel blue door. A guest inside opened the door. 3 couples, including myself, and 1 single were trying to check-in. They were overbooked - 1 couple and the single had to find some place else, no room for them although they booked in advance. I got a small double bed, instead of a 3-person room that I booked. Another couple was given a dormitory bed instead of a private room. Close to midnight I heard banging on the door, no one open the door (the son lived there). I got the room I booked on my 3rd day. Another guest was asked for additional laundry money after their laundry was done and money paid to the housekeeper. Instead of $2 quoted by the housekeeper, Isabel asked for $8 the next day. Hide the kettle and basin when I tried to boiled some water to wash myself (water is especially cold here). She was not happy when I asked about the kettle. Found myself with the water inexplicably turned off in the middle of brushing teeth. These comical passive-aggressive behaviours were the norm from Isabel if she was not happy with you. Quite an experience!!!

Stayed in February 2025

Nothing

Isabella helped so much.We had to be at the bus stop at 5:am.She got her friend to take us as there were no taxis that time of morning.I watched her help all her guests.

Stayed in February 2025

Only fact I really didn’t like was the fact that we were asked to pay for leaving our backpacks at the hostel 3 hours before checking. Also after talking to some people we realized that they charge quite a bit more for 7 cascadas tour then what the guide actually asks for. So in conclusion the hostel was nice just really didn’t feel good about those things.

The hostel was okay for the price, clean with nice kitchen.

Stayed in September 2024

Very well maintained, family own, and the staffs are super helpful and friendly

Stayed in June 2024

It was simple, straightforward, good value, a good safe hostel.

Stayed in June 2024

Not applicable!

Friendly and helpful hosts, clean rooms and bathrooms, the fans in the room worked well to keep it cool at night, central location, access to the kitchen, good value for Juayua where the accommodation is a bit more expensive than Santa Ana. We also did the 7 waterfalls hike with Mathew which was awesome! He knew every step and we felt very safe on the hike even though it’s a bit of an extreme activity.

Stayed in June 2024

Good ubicacion, clean and confortable! The people are very kind and helpfully. They also rent scooters

Stayed in May 2024

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in March 2025