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Reviews of Hotel Kriola 4 stars

Avenida Marginal 12 de Julho, São Tomé, São Tomé and Príncipe

#5 of 14 hotels in São Tomé

Guests' Choice

Review score

Based on 33 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 30 July 2025

    7.0
    Good
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    A bit away from the center. Apart from that, everything was good

    Clean and comfy room

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    A nice introduction to Sao Tome
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night

    I really liked the hotel. Unfortunately, I couldn't take advantage of the pool or the lobby more as my flight was about six hours late. I would like to have stayed another night, but I had a tight itinerary. The breakfast was good. It seems like the hotel would be a good place to meet people at the start of your trip to Sao Tome. The only issue would be the construction happening on the road outside the front of the hotel, but that will be done in time. The sea is close but not as close as the photo suggests. All in all, I enjoyed my stay.

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfas could be a little better. But it was ok.

    Clean and exactly like the photos

    Stayed in May 2025

  • Reviewed: 27 February 2025

    9.0
    Convenient, cheap, comfortable and great people
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    If people are speaking on their phones in the courtyard late at night, you can hear them in the rooms.

    Superb staff - before and during the visit. Very helpful. Great breakfast and delicious dinners. Helped me to rent a car too.

    Stayed in February 2025

  • Reviewed: 6 January 2025

    7.0
    Correct stay but could have been better
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Broken shower, no place to sit around the swimming pool, a little bit noisy.

    The beds were comfy and the room was clean bit the hotel is a little bit noisy and my shower was broken.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Pool View
    • Stayed 1 night

    Nice spot, helpful host/staff, good value.

    Stayed in January 2025

  • Reviewed: 27 December 2024

    8.0
    One night or come to get dinner
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    dampness in the room

    Good staff Good restaurant

    Stayed in December 2024

  • Reviewed: 21 November 2024

    8.0
    It's great
    • Leisure trip
    • Solo traveller
    • Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Very well-located and quite clean. Queen rooms were well decorated and the food at the restaurants was great. Decent customer service too

    Stayed in November 2024

  • Reviewed: 20 October 2024

    8.0
    Very nice stay
    • Leisure trip
    • People with friends
    • Twin Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    There was no water in the pool

    Nice people, very kind. The food was nice and very affordable.

    Stayed in October 2024

  • Reviewed: 7 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The hospitality of the owners. The allowed me a late check out without additional charges. The room was well cleaned everyday. There is a table and a chair in the room for work. Silence at night. Internet worked well. The breakfast was good, including local fruits.

    Stayed in May 2023

  • Reviewed: 5 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    The pool was closed

    My room was exactly as expected. Wifi reception in the room was very good. The hotel has a restaurant which I think served tasty food. Breakfast was simple but good. Carla and her husband are very nice and they make you feel welcomed and at home.

    Stayed in June 2023

  • Reviewed: 26 January 2023

    9.0
    Great little hotel.
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 11 nights
    • Submitted via mobile

    Very clean if basic hotel. Food also very good. However, the most enjoyable aspect was the owners and all the staff who were super friendly and helpful.

    Stayed in January 2023

  • Reviewed: 8 September 2022

    8.0
    very happy overall
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    the staff, the room is clean.

    location, the staff are extremely nice and friendly….

    Stayed in September 2022

  • Reviewed: 3 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Twin Room with Pool View
    • Stayed 2 nights

    The Restaurant was unexpectedly not available one night during my stay of two nights and I was there so I didn't have to leave the hotel to get food at night. There were bugs in some of the buffet breakfast food one morning.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    4.0
    I don’t recommend it.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor (They use the cake from the day before); the hotel was undergoing renovations (which made the stay was less comfortable - the breakfast room and the hotel terrace were under renovation); our shower gel ran out and was not replaced when the room was cleaned. When we arrived, a man who was working on the construction site gave us the key, and that was our check-in. Overall everything was disorganised and I couldn’t tell who was part of the hotel staff and who wasn’t. I don’t recommend it.

    Room was ok.

    Stayed in May 2025

  • Reviewed: 8 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Non-applicable

    My stay in Hotel Kriola surpassed all my expectations. Kriola is a small, familiar hotel facing Ana Chavez bay. If you are looking for a comfortable, well located place, look no further. The room was spacious and the bed extremely comfy. The room had AC, a small fridge and an amazing bathroom. Breakfast is diverse and buffet style. The hotel is extremely clean and located next to the biggest supermarket in all São Tomé island. You'll be located within 10mins walk to all the major interest points (the Museum, Papa Figos restaurant, city centre, Diogo Vaz chocolate showroom, etc...). The swimming pool was amazing to relax in the afternoon. The staff is amazing and will go above and beyond to assist you. Dinner here was one of the best meals of my holiday (I was in Sao Tomé for 9 days so it says a lot). When we arrived at São Tome, we stayed 2 nights in Pestana and I wished I had stayed in Kriola instead because it was, by far, the best hotel in the whole island. I travelled with a 6 year old.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    10
    Outstanding value for money. Comfy rooms. Wonderful staff.
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The city is renovating the beach. Totally out of the hands of the hotel. Besides, the end result will make it even better in the near future.

    Outstanding. The staff are incredible - before and during my stay. The rooms are comfortable and clean. The food in the restaurant is delicious. The hotel helped me rent a car so I could reach the rest of the island. I would recommend staying here to anyone

    Stayed in February 2025

  • Reviewed: 3 January 2025

    10
    hotel agreable
    • Leisure trip
    • Solo traveller
    • Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    RAS

    RAS

    Stayed in December 2024

  • Reviewed: 7 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant serves delicious food. Very friendly and helpful staff. Special thank you to Wilker for the great hospitality.

    Stayed in October 2024

  • Reviewed: 8 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Just the pool was a bit dirty because of all the rain but they were cleaning it

    Cutely decorated, very clean, very comfortable, very helpful and friendly staff and managers and amazing restaurant!!

    Stayed in May 2023

  • Reviewed: 31 August 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    super nice, feels like home, staff is very friendly and available to help. definitely recommend

    Stayed in August 2022

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 13 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

Showing 1 – 25

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