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Reviews of AXIL HÔTEL 4 stars

19 Avenue Faidherbe, 00221 Dakar, Senegal

#30 of 60 hotels in Dakar

Guests' Choice

Review score

Based on 173 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The location of the swimming pool which where beside the workshop rooms. So no place for leisure

    The room was just perfect

    Stayed in August 2025

  • Reviewed: 29 June 2025

    8.0
    Great Value for Money
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location can be noisy depending on the location of the room.

    Rooms are very clean, breakfast is good.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Poor customer service
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The customer service especially at front desk was very poor especially from a lady called Fatima. When we were checking out on 28th June morning one of my colleague was given a bill for the food she never offered l. The receptionist that morning did not understand and kept on insisting that she should pay. The customer care does not match the standards level of this hotel and this should be addressed as a matter of urgency.

    The rooms are comfortable and clean. The location is excellent.

    Stayed in June 2025

  • Reviewed: 16 May 2025

    8.0
    Great
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    None

    Good breakfast

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Great for a short stay !
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The halls. It was quiet sticky i feel like no air conditions in the walk ways also the hallways and elevator buttons were a Little dirty.

    The rooms were nice especially the bathroom. Good location and friendly. Also breakfast is really nice, with senegalsese dishes also !

    Stayed in April 2025

  • Reviewed: 25 March 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    One of the staff was not frienly

    Generally the hotel

    Stayed in March 2025

  • Reviewed: 11 March 2025

    9.0
    Nice, clean and cozy hotel in the very center of Dakar
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast is served until 10:00, but you have to arrive early, because after 9:00 the buffet offer decreases - hot dishes are not replenished. The pool is very small and is located in the restaurant area. It is more decorative than practical. However, it is there, which is not bad. Very suitable for children. The restaurant is really expensive. The cost of a meal (lunch or diner) is at least 20,000 CFA per person.

    The hotel meets the standard of a four-star hotel. The information provided on the website is correct and the reviews are also consistent with my experience. The hotel is located in a place where the port, train station and the African Museum are easily accessible. The rooms are very cozy, the staff is kind, there is an opportunity to exchange currency on site at the reception.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    9.0
    It was amazing, staff were friendly
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food wasn’t the best for me.

    The place is spacious and the bathrooms are wide and clean

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The business in downtown are with people begging everywhere

    Downtown Dakar location good but a lot of people in downtown dakar

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Confortable room

    Stayed in March 2025

  • Reviewed: 5 March 2025

    8.0
    I had a lovely time there and it was easy to access many important places.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One of two of the kitchen staff were snobbish and you had to repeat yourself several times before they attended to us even when I spoke French.

    The breakfast buffet was nice, there was a wide spread of different foods to choose from and they were delicious. The reception staff and commercial manager are fantastic and have great customer service. The rooms were neat and the bathroom well stocked. I asked for another room for a better view and they were kind enough to change it. The location was fantastic 👏🏾

    Stayed in February 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    It's was nice

    Stayed in February 2025

  • Reviewed: 22 February 2025

    8.0
    Overall, we appreciate our stay and wish that more efforts be made to address the few issues we rose
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I suggest that the restaurant have more choices.

    The breakfast was super. However, the dinner we ordered did not meet our expectations. The fish was not that fresh.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    8.0
    Pleasant stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant wasn’t as I thought, but maybe I had too high expectations.

    The beds were comfy and clean. The stuff friendly and helpful!

    Stayed in January 2025

  • Reviewed: 6 February 2025

    8.0
    In the center of the city, good spot for traders
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water flow in the bathroom needs some improvement

    Very clean and courteous staff

    Stayed in February 2025

  • Reviewed: 4 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of small ants in the bathroom. Also it was blowing heavily from windows.

    Very modern, nice and clean hotel. Good breakfast.

    Stayed in February 2025

  • Reviewed: 10 November 2024

    7.0
    Good option for downtown and for the price.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool is more like a bird bath, although fine for a plunge.

    Location down town. Clean. Good room, bathroom and bed.

    Stayed in October 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are small and feel congested. Minimalistic Breakfast Spread

    Well lit lobby and much improvement in maintenance as compared to earlier.

    Stayed in August 2024

  • Reviewed: 19 July 2024

    7.0
    An OK hotel, close to local stores
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small pool, less than 3ft for the whole pool, can’t take a dive or stroke

    The breakfast was nice

    Stayed in June 2024

  • Reviewed: 18 July 2024

    8.0
    I would be back, given the chance
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-fi not always working

    Liked the staff, very friendly and helpful. Building recently renovated, everything looks new. Good food. You can see they’re trying to keep high standards

    Stayed in July 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Pool

    Food and cleanliness

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good location & nice and helpful staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Renovation work and restaurant food quality

    Super location and very helpful staff, despite the many inconveniences of the renovation work at the time.

    Stayed in February 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    the pool is really small

    Stayed in May 2024

  • Reviewed: 20 March 2024

    8.0
    Very warm and helpful staff. Comfortable room. Good breakfast.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are a lot of renovations going on with the rooms. The walls look like they were recently painted with masking tapes everywhere. It was not really aesthetically appealing, but it did not really bother me.

    The breakfast was great, but it could have used a little more meaty variety. The front desk staff was very warm, friendly, and helpful. The security personnel were very helpful as well.

    Stayed in March 2024

Showing 1 – 25

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