Reviews of Garden Village San Marino 3 stars
Strada San Michele, 50, 47893 San Marino, San Marino
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewlocation, friendly stuff, size of rooms, restaurant
shower box was very small
Dear Martin, Thank you very much for your positive review! We’re glad to hear you appreciated the location, the friendliness of our staff, the room size, and the restaurant. We take note of your comment regarding the shower box — we’re always looking for ways to improve our guests’ comfort, and your feedback is valuable to us. We're also sorry to hear that the Wi-Fi did not meet your expectations. As indicated in the property information, the connection is currently available mainly in the outdoor areas of the accommodation. We hope to welcome you back soon for an even more enjoyable stay. Warm regards from all of us!
Dear Martin, Thank you very much for your positive review! We’re glad to hear you appreciated the location, the friendliness of our staff, the room size, and the restaurant. We take note of your comment regarding the shower box — we’re alwa… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe liked The swimmingpool and the restaurant! Easy bus service to city centre was great!
Breakfast… croissants was the only thing available. And really cold shower before you could go into the pool
Dear Philippe, thank you very much for your kind review and for rating us 9 out of 10! We’re happy to hear that you enjoyed the pool, the restaurant, and especially the shuttle service to the city center — it’s great to know these made a positive impact on your stay. Regarding breakfast, we’d like to clarify that it is not a service provided directly by us, but we appreciate your feedback and will pass it along to the partner responsible. We’re also sorry for the cold shower before the pool — we’ll look into this to make sure it doesn’t affect future guests. We look forward to welcoming you again soon!
Dear Philippe, thank you very much for your kind review and for rating us 9 out of 10! We’re happy to hear that you enjoyed the pool, the restaurant, and especially the shuttle service to the city center — it’s great to know these made a po… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice swimming pool
Dear Helio, Thank you for your review and for rating us 8 out of 10! We’re really glad you enjoyed the pool — it’s one of our favorite features too. We hope to welcome you back soon and make your next stay even more enjoyable!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewamazing pool!
Dear Maria, Thank you for your review! We’re glad you enjoyed the pool, it’s great to hear that it made a positive impression. We hope to welcome you back soon for another enjoyable stay!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewA nice location to stay with a child or children. Many things to do and it's convenient that there is a little supermarket and a restaurant, so you don't have to take the car if you don't want to.
Hello Miss Margot, We are glad that you had a pleasant stay at our village. We will wait for you for next time. Best Regards
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat staff and facilities
Hello Mr Perin, We are so glad you enjoyed the professionality of our staff and the provided facilities. We will wait for you other time. Best Regards
Reviewed: 14 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReception very friendly; reserved parking lot close to the apartment. Very clean room and bathroom. Good lighting concept. Nice layout of the entire property with footpaths and a lot of green.
WIFI was very poor; pool still closed. No exterior restaurant to reach by foot. No breakfast available.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe rooms were decent size.
When I emailed the hotel to get more information on how to arrive there by public transportation, I never got a reply and instead had to pay a tax a hefty price to get there. Eventually, I figured out how to take the bus system there, San Marino is not a place you can casually walk due to the many hills so knowing how to use public transportation is important. Overall, stay was decent.
Dear Mrs. Griselda, thanks for your feedback, we sincerely apologize for not being able to respond to your message on Booking.com in time. We understand the importance of having clear travel information. However, when planning a trip, it’s always a good idea to research transportation options in advance. In case of any urgent queries, you could have also reached us by phone, and we would have been happy to assist you directly. San Marino can be easily reached by bus or taxi. We are glad that overall your experience was decent. and we hope to welcome you again on another occasion.
Dear Mrs. Griselda, thanks for your feedback, we sincerely apologize for not being able to respond to your message on Booking.com in time. We understand the importance of having clear travel information. However, when planning a trip, it’s … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 September 2024 · Stayed in July 2024
Verified reviewVery friendly staff. Cosy (little) bungalow; very clean. Plenty of amenities for kids. Great restaurant next door serving classics
Slightly longer check-out would be nice so we could use the pool properly before leaving (check-out times were properly indicated, so we were not surprised)
Dear Frederique , Thank you for your wonderful review! We're delighted to hear that you enjoyed the friendly staff, cozy and clean bungalow, and the family-friendly amenities. We're also glad you appreciated the restaurant next door. Regarding the check-out time, we understand your point, and while our times are set to accommodate all our guests, we'll certainly take your feedback into consideration for the future. We hope to welcome you back soon so you can fully enjoy all our facilities!
Dear Frederique , Thank you for your wonderful review! We're delighted to hear that you enjoyed the friendly staff, cozy and clean bungalow, and the family-friendly amenities. We're also glad you appreciated the restaurant next doo… Show more
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewPlayground The green all around.
Lack of electric kettle in the room. Overcrowded pool. Lifeguard letting people playing with balls in the pool, jumping into the water, but strict on opening and closing hours. Pickiness of the staff. After three days of stay, we asked for half day in the pool but the receptionist told us we should pay full day rate. I would have appreciated a more elastic approach. Permission to smoke in the sunbeds area. Rooms cleaned without attention.
Dear Magdalena, We are sorry to hear that your vacation did not go as expected. Unfortunately, the Classic Chalets do not come with a kettle, but you can find them in the chalets with a kitchenette. To ensure pool access for each of our guests and external clients with a subscription during the high season, we regrettably cannot allow you to stay in the pool area beyond the check-out time. We apologize if this caused you any inconvenience. Thank you for sharing your experience with us; we will strive to improve in every aspect. We wish you a good day.
Dear Magdalena, We are sorry to hear that your vacation did not go as expected. Unfortunately, the Classic Chalets do not come with a kettle, but you can find them in the chalets with a kitchenette. To ensure pool access for each of our gu… Show more