Reviews of The Regent Boutique Hotel & Spa PRE OPENING 4 stars
Via Luigi Cibrario, 24, 47893 San Marino, San Marino
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery modern, lovely large clean rooms, good breakfast, nice helpful friendly staff
Spa needs modernising, pool not very clean Hot water in bathroom very slow resulting in poor shower flow and impossible to use bathtub as would not fill up
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewEverything was in perfect order, the staff was nice and friendly. As compatriots, we were pleased with the lady from Slovakia who works here - a nice and warm lady. The room was spacious and cozy. It was perfectly clean, everything was in perfect order. We only managed to try the pool from the wellness area, but we enjoyed it in privacy. While swimming, pleasant relaxing music was playing and the colors in the pool changed. Very pleasant relaxation. Overall, we enjoyed our stay at the hotel and would love to come again.
I don't know anything bad.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe staff were incredibly helpful. We enjoyed the room and we can see that the hotel will get better and better over time. The breakfast was lovely and there was a range of different food. The beds were incredibly comfortable. We had a lovely stay. The coffee machine was a lovely touch
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewComfortable spacious room with comfortable mattress
The view of the room, the bathroom needs renovation. The pictures of the hotels exterior and the rooms are misleading
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPersonnel very kind, rooms are refurbished, spa was nice to relax. The restaurant is good for dinner and breakfast has a variety of food
Nothing
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNice rooms. Great location in San Marino. Quiet area. Nice Staff. Wellness center very good.
Outside needs a bit of TLC
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLovely views from some of the rooms. Hotel is in reopening stage so a few things were not 100% yet. Bathroom was very functional with separate shower and deep bathtub, which is nice.. Room was on the smaller side but comfortable and well set up. Friendly staff and nice welcome in the bar with free appetizers when we arrived early evening.
Disappointed the spa, a main feature of the property is only open in the late afternoon and evening. Soap and shampoo in the shower were empty though nice brand (Argan) when they have it.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewModern renovated (partly), pool and SPA quite nice, room in 3rd floor had a nice view to the landscape.
The hotel lacks final renovations. Breakfast and dinner not appropriate to 4 star category. SPA area complicated to reach. Hotel staff seems unexperienced and partly unmotivated.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewStepping into the recently renovated bathroom seemed as if we were in a different place all of a sudden.
The accommodation presented as 4 people room was a total scam. Two people had to sleep on what were two sofa beds with fake pillows. They woke up with bad neck aches that persisted the entire day. Plus, the room was totally different than what advertised on the site. See my picture and compare it with what shown in the site. The hotel is old with many areas that require attention - see pictures. The staff does not have any sense of customer service. I honestly haven't been having a colder interaction in checking in and out in ages. The hotel should also provide better directions to be reached as Google Maps will try to bring you there from the back road, which is not comfortable. Do yourself a favor and find a better place. There are plenty of parkings in the old town that would allow reaching hotels over there in a very easy way. Forget about this one.
Dear Stefano, thank you for your advice. We truly appreciate you highlighting that our bathrooms are cozy and comfortable . We sincerely apologize if anything went wrong during your check-in. Guests feedback is very important to us. If we had know the issues you have explicated during your stay we would have proposed you to change the room or we would have found an alternative solution. It is important to us to be aware right away about what is not meeting the guest's expectations so we can deal with it and make the stay more comfortable. I know that Google maps propose two routes to reach the hotel. I suggest not to choose the fastest option because it will make you pass through secondary streets rather than the main road. I hope you will choose our hotel for your next stay in San Marino therefore we will have the chance to make your 1.0 evaluation in a 10. Looking forward to welcoming you back
Dear Stefano, thank you for your advice. We truly appreciate you highlighting that our bathrooms are cozy and comfortable . We sincerely apologize if anything went wrong during your check-in. Guests feedback is very important to us. If w… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe room was very nice, spacious and the bed was super comfy. We were given a free entrance into spa, great for an evening relaxation.
Although the hotel is nicely renovated, there are some details that feel a bit outdated. All in all, the facilities and quality (e.g. some smudges and tears on the bed sheets) did not feel 4 stars.
Dear Katja, We thank you for your kind review about your experience of stay in our hotel. We are really glad that you have enjoyed the Wellness Center with hammam, sauna, whirlpool, heated swimming pool and relax area. We also thank you to have reported about bed sheets. It has been the occasion for us to make sure with the laundry service that it won't happen again. We hope to see you again for your next stay in San Marino
Dear Katja, We thank you for your kind review about your experience of stay in our hotel. We are really glad that you have enjoyed the Wellness Center with hammam, sauna, whirlpool, heated swimming pool and relax area. We also thank you to … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe staff was very helpful and welcomed us with a drink at the bar. The pool was a nice surprise, and the room was clean.
The door to our room didn't lock, and when we moved to another room, the room was very hot.
Dear Fiona, thank you for your feedback and for highlighting the warm welcome from our staff, the surprise of the pool, and the cleanliness of the room — we truly appreciate it. We are very sorry for the inconvenience you experienced with the room door and the temperature in the second room. Your comfort is extremely important to us, and we apologize that we did not meet expectations in this regard. Please note that we are currently in a pre-opening phase, during which we are finalizing improvements across the hotel. Your comments help us identify where to focus our efforts, and we are grateful for your understanding during this transition period. We hope to have the opportunity to welcome you back in the near future — and to offer you a truly seamless experience once our renovation is complete. Stefano - FRONT OFFICE MANAGER
Dear Fiona, thank you for your feedback and for highlighting the warm welcome from our staff, the surprise of the pool, and the cleanliness of the room — we truly appreciate it. We are very sorry for the inconvenience you experienced with … Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewAmazing and calm place. It’s not so far from San Marino city centre. Very friendly staff.
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Dear Greta, thank you for your kind words! We're so pleased to hear that you enjoyed the peaceful atmosphere, the convenient location close to San Marino's historic centre, and especially the friendliness of our team — something we’re truly proud of. We’d also like to share that the hotel is currently undergoing the final stages of an extensive renovation, aimed at enhancing both the aesthetics and comfort of our spaces. We’re almost there — and we’d love for you to come back soon to see the full transformation! Best Regards Stefano - FRONT OFFICE MANAGER
Dear Greta, thank you for your kind words! We're so pleased to hear that you enjoyed the peaceful atmosphere, the convenient location close to San Marino's historic centre, and especially the friendliness of our team — something we’… Show more