Reviews of Hotel Crystal 3 stars
Slovenskej Jednoty 8, Košice Old Town, 040 01 Košice, Slovakia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewVery good breakfast, otopark was a good advantage.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was tasty with a wide variety of dishes, convenient parking right by the entrance, and very friendly, polite staff. I was given one of two connected rooms sharing a bathroom, with a separate toilet and shower – a good solution for families with children, as it’s essentially one unit with two bedrooms. In the small vestibule, which served as a living room, there was a sofa and a TV.
There was no air conditioning in the room.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewOverall everything was ok! Breakfast was excellent!
The only complaint was the behaviour of the guy at reception. Arrogant behaviour, unfriendly, unwelcoming to guests. He checked our passports like a border policeman. Cheeky! Reason I will never return and would not recommend!
Dear Sir, thank you for your review. We sincerely regret that you had such an experience with our staff. The procedure you mentioned is a standard part of the check-in process, required for every new guest. We apologize if the way this process was conducted felt unpleasant or arrogant. Your feedback will help us improve our team’s approach to prevent similar situations in the future. We would be grateful if you gave us another chance and decided to visit us again. Best Regards, Reception, Hotel Crystal***
Dear Sir, thank you for your review. We sincerely regret that you had such an experience with our staff. The procedure you mentioned is a standard part of the check-in process, required for every new guest. We apologize if the way this proc… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEverything was fantastic. I really don't understand why this hotel has only 3 stars. The staff was welcoming, very friendly and helpful. Rooms are modern, lovely and functional. Everything spotless clean. And the breakfast tasty and had a lot of choices.
You can hear noise from the road, but, if you close the windows, you can't hear it.
Dear Maria, thank you for your positive review. Best Regards, Barbora-Reception, Hotel Crystal***.
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewGreat breakfast, comfortable bed, nice city view
No cozy lamp in the room, only cold lights
Dear Ms. Adriana, thank you for your review. We will certainly take it into consideration. Best Regards, Barbora- Recepcia, Hotel Crystal***
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe location is top, you can be in the inner city in minutes. There is parking in front of the hotel. The rooms are on the smaller end, but OK. Breakfast was really good. Staff was friendly and helpful.
We were there in late April and the room was uncomfortably warm. We could open the windows, but still our first night was not bringing much sleep...
Dear Mr. Gabor, thank you for your review. We have rooms with air conditioning available if needed. Best Regards, Barbora- reception, Hotel Crystal***.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in January 2025
Verified reviewPractical hotel near location I had to be. Clean, good breakfast, attentive personel. Will stay again if needed.
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewSpacious room, really great breakfast (the main reason we chose this hotel and it didn’t disappoint).
The cleaning was done a bit superficially while we were there, as in the garbage was almost emptied (but not fully) and the towels were not changed.
Dear Madalina, thank you for your feedback. We are glad that you appreciate our breakfast. We regret situation with cleaning of your room. We will monitor this more closely in the future. Have a nice day. Jana, reception hotel Crystal