Reviews of Hotel Michael's Palace 4 stars
Komenského 9, Košice Old Town, 040 01 Košice, Slovakia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was great 👍🏽, much space and a luxurious feel. If you are feeling to impress someone, this is the hotel for you. The staff was very nice and welcoming. Will probably be back again. P.S Very nice patio downstairs for having a smoke.
There is no hot water in the middle of the night. 1) I checked-in late at night after a flight, 4:am. No hot water. 2) 2 nights later, in 2:30am , no hot water. (Tried for 20 min) The staff was polite, but didn't know what to do about this. Other than that, there was always hot water anytime even at 10/11am.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNice specious room with good location.
A little bit noise outside even window was close.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe had the superior room which is ve spacious. The bed was big, I assume king size. Very good mattrace, high quality sheets. The bathroom is also spacious with a shower that could fit 4 people and a standing bathtub. The hotel offers room service. The choices from the restaurant are mostly light meals. Therenis pubkic parkingninfront of the hotel. Rooms have windows facing a small quiet street. The only thing we were missing was some baththub accessories like foam or salts. That we handled from a supermarket. Overall - will stay there def again. Rhe hotel doesnt have a 24hr reception. After 7pm you can enter the hotel with your card.
Missing accessories for the baththub like foam of other bubbly stuff.
Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay in our Superior Room and appreciated the spaciousness, comfortable bed, and high-quality linens. We’re also glad that you found the bathroom facilities to your liking and that the quiet location contributed to a pleasant and restful stay. Your kind words about our room service and restaurant menu are much appreciated. We apologize for the absence of bath accessories such as bath foam or salts, and we appreciate your understanding in sourcing these yourself. We will certainly take your comment into consideration as we continue to improve our guest experience. Thank you for mentioning our key card access after 7 PM. We strive to provide a smooth and secure check-in process for all guests. We look forward to welcoming you back on your next visit! Warm regards, Hotel Michael´s Palace
Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay in our Superior Room and appreciated the spaciousness, comfortable bed, and high-quality linen… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything is amazing. Spacious room, helpful and very kind receptionist that gave me a plenty of tips where to eat well, etc. Totally worth it for money
There is nothing I wouldn’t like about
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe hotel has good sized rooms and a good breakfast. It is near enough town and near some good places to eat and drink. The front of house staff was extremely helpful and friendly
It is on a main road, so it can be loud at times.
Dear Guest, Thank you very much for your feedback and rating of our hotel´s service. We are very happy that you enjoyed your stay and your nice feedback about room space and good breakfast. It pleased us that your staff was polite and helpful. It means a lot to us. We are truly sorry that the location of our hotel did not meet your expectations and it is true that is on a main road, so it is loud at times. We hope that you return to our hotel in the future again. Kind regards, Hotel Michael´s Palace.
Dear Guest, Thank you very much for your feedback and rating of our hotel´s service. We are very happy that you enjoyed your stay and your nice feedback about room space and good breakfast. It pleased us that your staff was polite and help… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat Place, well maintained, great location!
Dear Guest, It was a real pleasure to read your kind words - thank you for sharing them with us. We´re so happy to know that you found Michael´s Palace a great place to stay and appreciated both the location and the care we put into maintaining the property. Your perfect rating means a lot to our entire team. We´d love to welcome you back anytime your travels bring you our way. With kind regards, Michael´s Palace Team
Dear Guest, It was a real pleasure to read your kind words - thank you for sharing them with us. We´re so happy to know that you found Michael´s Palace a great place to stay and appreciated both the location and the care we put into mainta… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewvery clean close to the center and very friendly and helpfully front desk
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Dear Guest, We are very happy that you enjoyed your stay in our hotel. It was pleasure for us to have you. We have really appreciated your kind words about cleanliness, location, staff and that you had nice experience with friendly and helpfull front desk. We hope that as you mentioned you will return to our hotel in the future. Warm regards, Hotel Michael´s Palace
Dear Guest, We are very happy that you enjoyed your stay in our hotel. It was pleasure for us to have you. We have really appreciated your kind words about cleanliness, location, staff and that you had nice experience with friendly and he… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewRooms- breakfast- bathrooms- staff- location all top class
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe room was amazing, plenty of space
Bathroom was one of a kind, love the space in it and the 🛁
Dear Guest, Thank you very much for your honest feedback and amazing rating. We really appreciate your kind words about our hotel and room. Especially we are so happy about your feedback yout hotel´s bathroom. Thank you so much. We would like to send you warm regards and hope you will visit our hotel in the future again. Hotel Michael´s Palace
Dear Guest, Thank you very much for your honest feedback and amazing rating. We really appreciate your kind words about our hotel and room. Especially we are so happy about your feedback yout hotel´s bathroom. Thank you so much. We would… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe property was really beautifully designed, and so close to the heart of old town which made getting around very easy. The rooms were really comfortable and clean, and the cot we requested had a lovely mattress on it which made us feel that even our toddler’s experience was being taken into consideration. Every member of staff from the girls working the breakfast and bar, to the receptionists, and the housekeepers were so helpful, friendly and accommodating and were happy to help us with every question and request we had.
The air conditioning wasn’t as strong as we’d have liked it to be.
Dear Guest, Thank you so much for your wonderful review and perfect score. We´re truly delighted to hear that you enjoyed your stay with us and you appreciated the hotel´s design, cleanliness, and especially the service from team. It means a lot to know that you and your family felt comfortable and well taken care of - including your littke one with cot provided. We´re sorry to hear the air conditioning wasn´t as strong as you´d hoped, and we appreciate you bringing this to our attention. We will certainly look into it. It was a pleasure having you as your guest, and we hope to welcome you back to Košice and St´Michael Palace in the future! Warm regards, Hotel Michael ´s Palace
Dear Guest, Thank you so much for your wonderful review and perfect score. We´re truly delighted to hear that you enjoyed your stay with us and you appreciated the hotel´s design, cleanliness, and especially the service from team. It means… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewVery nice hotel near city center.
Dear Guest, Thank you very much for your kind review and taking the time to rate your stay with us. We´re happy to hear that you enjoyed the location and found the hotel very nice. We also appreciate your honest feedback on the cleanliness, equipment, and value - your comments help us improve. We hope the pleasure of welcoming you back on your next visit to Košice. Best regards, Hotel Michael´s Palace
Dear Guest, Thank you very much for your kind review and taking the time to rate your stay with us. We´re happy to hear that you enjoyed the location and found the hotel very nice. We also appreciate your honest feedback on the cleanlines… Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewI do like atmosphere there. Beautiful city
the hotel staff from the reception finished work at 6 or 7 pm. hard to contact person in charge.
Dear Guest, Thank you so much for your fantactic rating and kind words. We´re truly happy that you enjoyed the atmosphere and the beauty of our city - it means a lot to us. We also appreciate your feedback regarding the reception hours. We understand how importat it is to be able to reach someone at any time, and we are currently reviewing how we can improve this experience for our guests. We hope to welcome you back again soon to Michael´s Palace hotel. Warm regards. Hotel Michael´s Palace
Dear Guest, Thank you so much for your fantactic rating and kind words. We´re truly happy that you enjoyed the atmosphere and the beauty of our city - it means a lot to us. We also appreciate your feedback regarding the reception hours. W… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewNothing
We arrived at night around 23:00. There’s no reception available. The instructions were very vague. You have to download the app, confirm the payment, add a code, solve a puzzle to open the door. There’s no parking in front of the hotel. How do you even rate it 4* without a 24h reception? So I went to another hotel.
Dear Mykhailo, Thank you for your feedback. We´re truly sorry to hear about your experience and that you found the self check-in process confusing. Our hotel operates a self-service check in system after reception hours, wchich is clearly stated in the booking information. This allows guests to arrive flexibly, even late at night. However, we understand that instructions might have felt unclear to you, and we apologize for any frustration caused. We´re currently working on improving the clarity of our check-in instructions and user experience to prevent similar situations in the future. We´re also always available on the phone to assist with check-in, and we´re sorry if that wasn´t made clear enough during arrival. We appreciate your input and hope to welcome you again with better experience. Kind regards, Hotel Michael ´s Palace
Dear Mykhailo, Thank you for your feedback. We´re truly sorry to hear about your experience and that you found the self check-in process confusing. Our hotel operates a self-service check in system after reception hours, wchich is clearly… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff were so helpful and friendly. They arranged an early check in for us, cleaning our room especially and also made a special take away breakfast for us on the last day as we were leaving early. Very impressed
We couldn't get the room cool in the very hot weather. I think there had been a problem with the air conditioning.
Dear Walche, Thank you so much for your lovely review! We´re delighted to hear that you enjoyed your stay, found the location convenient for sightseeing, and especially appreciated the helpfulness of our staff. It was our pleasure to assist with the early check-in and to prepare a takeaway breakfast for your departure day - we always aim to make our guests feel taken care of. We´re sorry to hear the issue with the air conditioning during the hot weather. Our team is already looking into it to ensure this doesn´t happen again in the future. We hope to welcome ypu back again soon for another enjoyable stay in Košice! Warm regards, Hotel Michael´s Palace
Dear Walche, Thank you so much for your lovely review! We´re delighted to hear that you enjoyed your stay, found the location convenient for sightseeing, and especially appreciated the helpfulness of our staff. It was our pleasure to ass… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGreat location, 10minute walk into old town Big bed and room very comfortable Breakfast very tasty and lots of variety Staff very friendly even allowed us to check in at 9am when we only came to drop bags off, they were very kind Easy access via code after 7pm, hotel felt safe even when the staff go home
No fault of the property but construction works on outside next door which effected morning but unfortunately can’t be helped. Would have loved to have bacon at breakfast too but otherwise I highly recommend this hotel when booking in Kosice.
Dear Guest, Thank you so much for very honest and kind review and your rating. We are delighted that you enjoyed your stay and you enjoyed the location of our hotel as the space of bed and very comfortable breakfast. It is nice to hear that our breakfast was very tasty and our staff was very friendly and allowed to check in at 9 am when you came to drop your bags off. It is very important for us that you felt safe in our hotel after 7 pm. We are deeply sorry that construction worked on outside next door which effected your morning. Thank you also for your feedback about missing bacon and fresh fruits at breakfast. We take care that it would not happen in the future. We would like to thank you that you highly recommend our hotel in Košice. I hope that you visit Košice in the future and you will book our hotel again. Best regards, Hotel Michael´s Palace
Dear Guest, Thank you so much for very honest and kind review and your rating. We are delighted that you enjoyed your stay and you enjoyed the location of our hotel as the space of bed and very comfortable breakfast. It is nice to hear tha… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewI really loved the interior of the hotel (from design to the size of the bed) and the staff were amazing! The area is silent but very central- 5 minutes by walk to old town square. We also slept very well so the comfort of the hotel was great.
I was a bit disappointed by the breakfast as I am used to hotels serving fresh fruit or at least having an option to grab apple/banana. In addition, I didn't know that we need to pre-book hotel parking as there is only 6 spots available. We were lucky to have a space but it would be amazing if you provide this information also on this website rather than finding out too late from official hotel page. If you don’t get a parking spot, you will have to pay extra 6€ a day for a public parking.
Dear Guest, We are very thankful that you find time to rate our hotel´s service. We really aprreciate your honest feedback. We are very thrilled that you enjoyed your stay and you definitely recommend us to others our guests. It is nice to hear that you liked interior of the hotel and our staff acted proffesional and were amazing. We are glad that you slept well and comfort was great. We are trully sorry that you did not find fresh fruits during serving breakfast. We will change that immediately. Thank you also for your feetback about parking and we will improve our communication through website. We hope that in the future you will return back to our hotel during your stay in Košice. Warm regards, Hotel Michael´s Palace
Dear Guest, We are very thankful that you find time to rate our hotel´s service. We really aprreciate your honest feedback. We are very thrilled that you enjoyed your stay and you definitely recommend us to others our guests. It is nice t… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewLocation, breakfast,comfortable bed and big room
Dear Guest, Thank you so much for your feedback and amazing rating. We really appreciate that you sent feedback about your stay in our hotel. It was nice to read that you enjoyed location, breakfast, comfortable bed and space of your room. We are truly happy that you had pleasant stay in Košice and we hope that you will return in the future to our hotel once again. Warm regards, Hotel Michael´s Palace
Dear Guest, Thank you so much for your feedback and amazing rating. We really appreciate that you sent feedback about your stay in our hotel. It was nice to read that you enjoyed location, breakfast, comfortable bed and space of your room.… Show more