The air conditioning in our room did not work at all (it just blew room temperature air) and so we had to open a window. However, when we did this the road noise outside was quite loud and we didn't get a great sleep. This wasn't a problem when the windows were closed in the morning but we were staying for just 1 night and didn't have time to get it fixed with the staff. Some of the a la carte options did not totally hit the mark for us as they were more focused on 'refined dining' than tasty, great breakfasts to set you up for a day in the mountains. Its a minor comment, but hearty options were relatively limited.

We were provided with a packed breakfasts the night before, which was fantastic. The staff were very accomodating, which we really appreciated. We actually stayed for the served breakfast and they had some interesting options. You could have as much as you wanted and so was great value. The dinner service, views, and attentive staff were exceptional!

Stayed in May 2025

Nothing could hav been better

Everything about this place is 5 stars! The room, the view, the staff, and the food were all exceptional.

Stayed in July 2025

Although the bed was very comfortable, the rest of the room felt a bit basic. It was small and the sound of the restaurant music (directly below) was audible all day from 7:30am-10:30pm, plus it had a lot small flies (we both ended up with bites). At £300+ a night I don't think it is worth it.

The mountain views are absolutely stunning! The staff are extremely helpful and go over and above on any request. Delicious breakfast and dinner - probably the best meal we ate in Slovenia, and you can have the meals outside with the great view.

Stayed in August 2025

nothting

nice mountain style, friendly staff and great rooms

Stayed in July 2025

breakfasts - very short menu, some of the restaurant staff could be more kind to the guests of the hotel, cooks should put more attention and effort in preparing breakfasts ( couple of times my scrambled eggs looked more like chopped omelette ) . no outside area to rest or sunbathe.

location, beautiful view, friendly and kind hotel stuff

Stayed in June 2025

The restaurant was closed, we wanted to eat there.

Staff was friendly.

Stayed in July 2025

No iron in room. If able at all, making non smoking.

Great food, staff, room comfort and value.

Stayed in June 2025

The housekeeping staff could pay a little more attention to detail at times, sometimes the coffee/sugars weren't replenished and we didn't have any towels one day and had to go and ask for some - no one at reception but luckily found one of the housemaids who was very apologetic! Reception only seems to be manned when someone is checking in or checking out! The hotel website states that there is a bar in the hotel, this isn't quite correct - yes you can get a drink when the restaurant is open and serving food, but if you are there when the restaurant is closed or no one is in the restaurant, no one is around to serve you, so a little disappointing!

The hotel is spotlessly clean and new, and is in a stunning area, the views are breathtaking! We had hired a car to drive around, you are 20mins from both the Italian and Austrian borders. The bedrooms are lovely and airy and the beds are very comfortable. The shower is also pretty good. We had a lovely balcony (room 9) the views were fabulous. Breakfast was continental, but a nice selection and with the option of omelette, eggs etc! The 2 photos are the view from our balcony.

Stayed in June 2025

Everything was perfect.

Absolute gem. Lovely staff, beautiful wellness area and the best view at Julian Alps.

Stayed in June 2025

Clean, modern and exceptional staff.

Stayed in June 2025

Magnificent view, excellent and friendly service.

Stayed in June 2025

- there was aluminum foil in my dinner, I told the waiter but had to pay for it anyway - no welcome present or water bottle upon arrival, for this kind of price range unusual

++ comfy bed ++ nice breakfast buffet ++ clean bathroom

Stayed in May 2025

Not one thing

The hotel is updated inside and out, stunning view of the Julian Alps from our room. The staff was super helpful and the dinner and breakfast service were wonderful.

Stayed in May 2025

Nothing

Everything we were upgraded at no cost to a room facing the Julian Alps. The room was beautiful and spacious and the views I will never forget! The restaurant was wonderful we enjoyed both dinner and breakfast there. The location so close to some amazing waterfall hikes. Don’t hesitate to stay here!!

Stayed in May 2025

N/A

Amazing stay! The service was excellent, the breakfast generous and delicious, and the spa was perfect after a day of hiking. Everything was spotless. The view is spectacular, the location ideal, and the bed super comfortable. Quiet and peaceful—we loved it so much we extended our stay by two nights!

Stayed in May 2025

The room was very warm even with the aircon on. Also the aircon would loudly click on and off which woke me up. There were a few fruit flies in the room and also noticed a few at breakfast.

The view of the mountains is incredible - one of the best views I’ve ever seen! The hotel is beautiful, modern and done to a very high standard. The room was clean and had a lovely balcony looking out towards the mountains (definitely pay for a Mountain View room). The breakfast included is huge and includes a charcuterie board, fruits, breads, cereals, hot drinks and hot food. There is a lovely modern spa that has two saunas and a steam room. The loungers overlook the beautiful mountains. Overall a fantastic stay and would highly recommend

Stayed in May 2025

We really had a wonderful stay but if I had to choose something I didn't like it would be... that the room was a bit warm for us and we didn't have much control over the thermostat in the room. While I did ask the staff to lower the temperature in our room, and they said they did, the room still felt very warm. We ended up opening the windows which made it more comfortable. We visited in the spring so there weren't any bugs but in the summer I'd really like to be able to control the thermostat in the room and for it to feel like the temperature I set it for.

Absolutely loved our stay! The spa, employees and food were all amazing! We ate breakfast and dinner at the hotel and it was incredibly delicious. Beds were comfortable as was the bedding. And great shower with plenty of hot water and great pressure. There is also a nice hike that begins in the woods towards the back of the hotel to a pretty waterfall. The hotel has a small and really comfortable sitting area to relax after a hike or day out touring where you can enjoy drinks and light snacks. Super comfy!! Loved every minute of our stay!

Stayed in April 2025

There could be more vegeterian and vegan dishes on the menu. I am vegeterian and I would like to have more choices.

Location is beautifull. Hotel is beautifully designed and arranged. Attention to deitails is remarkable. Stuff is very nice and servile. SPA in comfortable and clean.

Stayed in January 2025

Nothing, everything was great!

Everything! The hotel is very nice, very well designed, the room was very spacious and it was very modern (modern heat control, lights control, etc) The best thing about the room was the bed and the pillows, the bed was amazing very comfortable and the pillows were very big (there were 4 of them) and they were very comfortable. We wanted to go skiing as early as possible but since the bed and the pillows were so good we stayed in longer! The spa/wellness area is also very well designed, it is very big compared to the size of the hotel and since of the ratio of hotel size and wellness area it cannot get crowded even if all people staying in the hotel come to the wellness at the same time. The restaurant is excellent (it is listed as a recommendation in the Michelin guide). The food was fabulous and very delicious. The breakfast was fabulous, a very great buffet and extra breakfast menu (a la carte choice between eggs or pancakes) and your choice of coffee included (we even asked for extra coffee one day and we got it free of charge!) The staff is very friendly and they are very willing to help you with everything. Since it is a small hotel, the staff even memorized us and gave us personalized suggestions (like to take a free ski bus that stops right in front the hotel instead of the car for which we would have to pay for parking since we came with ski equipment). We especially liked that personal touch (for instance we said that we wanted to go into the spa in an hour and when we got there we found reserved lie beds with the view for us) The area for storing skis (and I guess bikes in the summer) is also very big so it cannot get cramped.

Stayed in January 2025

Property was fantastic, our room was lovely & the spa is flawless. For a couple looking for a quiet, peaceful break, this is a great choice. The food, staff and drinks available were all top as well.

Stayed in January 2025

It might not be the most convenient choice for families with small children, as it’s a bit far from the city center and lacks entertainment options on the premises.

“This hotel is absolutely fantastic! Everything is incredibly fancy, neat, and spotlessly clean. The staff go above and beyond to be helpful and accommodating, making the stay even more enjoyable. The breakfast is exceptional—one of the best I’ve had, with a wide variety of delicious options. Still, I believe it’s the best hotel in Kraksja Gira, and the attentive staff truly make it stand out. Highly recommend for those looking for a luxurious and relaxing stay!

Stayed in December 2024

The stuff was really kind, the food was amazing.

Stayed in October 2024

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The hotel is simply fantastic, all is new in a modern style. Staff is great too.

Stayed in October 2024

Cranky front desk dude - but the restaurant manager made up for it, she’s fantastic!

View from the back terrace of the mountains. Big comfy bed. Lots of space in the room. Fantastic restaurant meals and restaurant staff!

Stayed in October 2024