The air conditioning only worked when the room key card was inserted, so during the day the room became unbearably hot (we stayed in mid-August). The room’s equipment was average, and several things no longer worked properly. The breakfast selection and variety were also average.

Wonderful surroundings, the thermal water swimming complex is well designed and very exciting for children, offering a full-day program.

Stayed in August 2025

Our stay was very pleasant, we had everything we needed and the staff were very helpful and friendly.

Stayed in June 2025

Great for families

Stayed in July 2025

Outdoor pool was closed ( probably due to bad weather)

Nice, quite Hotel with indoor and outdoor hot pool

Stayed in July 2025

A serious complaint is the internet that was at the limit of usability and the refrigerator that was standing in the room on the small table instead of hidden in the place intended for it.

The stay at the hotel was only a stage on the journey from Zurich to Belgrade, so the SPA elements were only a really pleasant surprise and an addition to the general impression, which is very good. The staff is very friendly and accommodating.

Stayed in July 2025

Cleaning services one's in 3 days

Nice breakfast

Stayed in July 2025

Building works at the moment to create new hotel were a bit noisy early in themorning. However I would love to see it once it's completed. So it's more an observation rather than a dislike.

A fabulous location providing a peaceful and relaxing stay. Swimming pools and Wellness center were excellent. Food in restaurant very good and great value. Will definitely return.

Stayed in June 2025

In the apartment: we had a first floor apartment and the bedroom window was directly next to the footpath leading to other first floor apartments, making leaving the window open pretty impossible. There is major building work going on - they are building a new hotel next to the Therme, so you need to take a 5 minute walk over a somewhat improvised bark-strewn path and down some building site stairs to reach the Therme and breakfast, so probably not ideal if you are not good on foot. The biggest disappointment was the Therme itself: when we arrived it was more or less impossible to really use the pool outside as there were children's swimming lessons taking up 3/4 of the space. Inside a 'water yoga' class was held, meaning a large part of the inside pool was also off limits. The Therme in general looks like it could do with an update: the tiles from the wardrobe to the pool are extremely slippery, same with the tiles outside. The bubble area directly in the water is awkward to use as there are no hand holds, so I just kept 'floating' out of it. The only whirlpool can only be reached by getting out of the water, climbing some stairs and crossing a small wooden bridge. It was more or less impossible to get a space in this pool. You also need to get out of the water and walk about 10m to use the outside pool. We were disappointed enough that we didn't bother using the Therme again, also because it constantly looked busy. So while the hotel was certainly good value and the staff was lovely I would not bother going to the Therme, it's more of a glorified swimming pool rather than a 'Spa' experience.

The Apartment was very spacious and very clean, the beds were comfortable and the location is quiet. The staff is very friendly and attentive and breakfast was good.

Stayed in June 2025

Prices in pool-restorant might be a little bit inflated. Chicken fillet alone (no side dish of any kind) 12,90 EUR + grilled vegetables (onion and paprika) 4,90 EUR. That was my only negative surprise for my visit.

Pleasant staff, nice environment, cozy rooms

Stayed in May 2025

Some facilities could need a little freshen up but generally very nice

Nice place surrounded by green hills, perfect to relax

Stayed in May 2025

Extra charge for towels (pool) and activation of sauna each time when you want to use. Reception Staff was little bit confused about towel price (policu).

Swiming pool, sauna, food and night swiming at pool.

Stayed in April 2025

They are currently building a new hotel next to the old one and there was no info about it before we made reservation. We were off season so the breakfast table was poorly replenished.

Great pool, set in beautiful nature. Nice appartments, great for kids.

Stayed in April 2025

When booking, you are not informed that there is a construction site. It was noisy, even on weekends. The view of the construction site during your vacation was also not planned. The radiators in the room were periodically turned off, it was difficult to dry the towels. The backlighting of the water in the pool made us leave it urgently, because it did not look clean. And it is strange that you cannot use soap before and after visit SPA bath. Is it hygienic?

Location. Friendly reception staff.

Stayed in April 2025

Sadly, the room was poor. It was very cold and hadn't been heated up. The air conditioning unit didn't work at all and it took hours to heat up from the radiator once we arrived and turned it on. We hadn't been supplied large towels or extra blankets. It was quite dated but it seems they are currently building the new section of the hotel.

The pool facilities were lovely - there are 2 zones: the pool area and the smaller, more private sauna area. We were allowed unlimited use of the pool area and one entry to the sauna area. In the pool area, Friday night was calm (plus they had late swimming hours so were open until 22:00, which was great) but Saturday morning was extremely busy with no free space even to sit or lay a towel. The breakfast was delicious too, with a lot of choice.

Stayed in February 2025

working zone around hotel

staff

Stayed in February 2025

I was expecting more of a spa type of theme rather than amusement pool. But it's on me, I should have read better.

Staff has been lovely and super helpful. The massage person was awesome ! Room was clean and very confortable. The " pre-selected menu" was not really tasty BUT the a la carte Gnocchi were delicious.

Stayed in September 2024

If an electric kettle provided in room will be much appriciated. Fridge is too small that I can;t put in a 2L coke.

Overall atmosphere are relaxing. Clean room with comfortable beddings. Ample parking space next to accomodation block. Free unlimited entry of water park during stay and one more entry ticket given after check-out,

Stayed in August 2024

Sauna is not included in the package Wellness robe is paid

Stayed in May 2024

Was small size. Understaffed during check-in and check-out process.

Very nice thermal pool. Good dining and food. Very nice location out in the mountain area.

Stayed in December 2023

The restaurant is disappointing. They can cook pasta and salads but not meat. I believe they never heard about a beef steak. Medium rare? Never heard. Pepper souse? Let's put a lake of beef bullion on the plate. Don't look at the photos on booking.com. I think they took them from the photo stock. Most of them are fake or the restaurant saw better times. Breakfast was quite poor, but I hope it is because of the low season. Since there are no other restaurants nearby, be ready to be eating there during your staying or find any other place in advance.

Beautiful location among mountains. A very good place to relax in a nice thermal spa.

Stayed in April 2023

Bedroom could have been heated up bit more, but thats a matter of preference :)

Location is nice, on the countryside, near the forest. Staff was very nice and helpful. What positively surprised was the breakfast - variety of offer, home-made spreads etc. Staff was able to clean very quickly after the group in front of me, and refill the offer - hats off :)

Stayed in March 2023

The check-out time of 10:00 AM is a little too early and I wish I could have stayed in my room until 11:00 AM to relax and enjoy my morning in the Slovenian countryside a little longer.

Despite checking in a little late, I had the good fortune of arriving at Eco Terme Snovik on a night in which Night Swimming was available late into the evening. The staff on site helped me find my room, gave me suggestions on local Slovenian dishes I could enjoy from the restaurant on site, and even sold me some wonderful locally made souvenirs at wonderful prices. The health resort at Eco Terme Snovik was an absolute paradise, in which I was able to enjoy a late evening swim in their thermal waters and relax in their World of Saunas after a long day of sightseeing in Ljubljana. The staff at the Front Desk was friendly and professional, the staff at the restaurant on site was attentive and willing to help me chose drinks and dishes that I would enjoy, and the location of the resort - on the foothills of the Slovenian Alps - made for the perfect getaway to relax and be at one with nature. I really liked that my overnight stay included two admissions to the thermal waters in the price and that a delicious breakfast had also been included in the rate that I paid.

Stayed in November 2022

The big pool area doesn’t have a sauna, so if you want to go to a sauna, you have to buy it extra for 10 euros (or 11 if you want to enter the spa area twice/day).

The location is beautiful. It’s out in the hills, beautiful surroundings, quiet only the sound of the little creek can be heard. The apartment is spacious, was perfectly fitting for 3 people. It was clean, the kitchen contained everything we needed. The staff was nice, hardworking and kind people. The price includes two entrances per day to the big pool area, which is situated a few minutes walk from the apartments. And once you decide to pay for it, the spa (sauna, turkish bath, small warm bath) is excellent, quiet, and you are offered fruits there and can spend they day there if you wish.

Stayed in January 2023

Te room we stayed in was very small and it had not been properly cleaned before our arrival (stain on the floor, a lot of dust and some spider webs). The staff was generaly friendly, but they should have offered to clean the room or even switch it after our complaint to the reception.

The location and surroundings of the accomodation are wonderful, with a lot of possibilites for active holidays - hiking, jogging or just relaxing in nature. The pool and spa were very clean and tidy with new facilities, and the restaurant offered good food a la carte. Breakfasts were good, with a lot of food to choose from, but unfortunately diinners, included in the half-board, were very basic and a bit generic.

Stayed in November 2022