Reviews of Apartment WOLF
23 Jelovška cesta 1, Bohinjska Bistrica, 4264 Bohinj, Slovenia

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Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe hosts wife did a clothes wash for us. We were able to put the clothes to dry on the balcony
We were overcharged for the stay. On arrival I explained to the host I had made an error and booked for 2 people when we were a party of 4. I asked to pay for the for the extra 2 people and the tourist tax. The host insisted on charging an extra €100 and €24 tourist tax. He also insisted we pay in cash. At the time, I felt this was excessive and said so. but he would not change the requested amount. We paid him €124 in cash, as we had no alternative, having already paid €525 non refundable up front through booking. com. This means we paid €624 + €24 tax = total €649. This amount is clearly too much. Currently, from June 26 to June 29th, the cost for 4 people at the apartment is €588 including taxes and charges. He also issued an inaccurate receipt after the stay. Indicating our stay cost €525 +€30 tax= total of €555. This experience was very upsetting and made our stay uncomfortable and stressful Noise of road is very bad Use of garden not avaiable as garden is in use by family Pillows very poor. Kitchen and bathroom smaller in size than expected Main shower head not working Bedrooms very bright in the morning. The blinds don't block the light No air conditioner
Dear Eva, We are disappointed by the inaccuracies and tone of your review, especially after the efforts we made to accommodate your group. You initially booked for 2 people, but arrived as a party of 4 people. Upon arrival, you acknowledged this error and agreed to pay the appropriate supplement, which included the local tourist tax and extra person charges according to our clearly communicated pricing. The €94 charge for two additional guests over three nights is reasonable and standard, especially when split between two people. The additional €30 was mandatory tourist tax, which we are required by law to collect. As a small family-run accommodation, cash payment for adjustments on-site is standard and clearly communicated in our house rules. You were not overcharged, and you received a receipt matching the agreed amount, adjusted for the number of people originally booked. Furthermore, your claim about current pricing is misleading. Prices vary daily depending on availability, length of stay, and number of guests. Comparing a last-minute rate with a previously made reservation is simply not valid. As for the rest of your comments: You were kindly offered a complimentary laundry service, which is not included in the listing. The garden is our family’s private space, and this is clearly stated in the listing description. Pillows, light levels, or shower preference are highly personal and could have been addressed during your stay if you had mentioned them. There is no air conditioning listed in the apartment description, and we provide fans in summer. The kitchen and bathroom are accurately represented in the photos and description. We value honesty and fairness. We hosted you in good faith, with transparency and hospitality. It’s unfortunate you chose to misrepresent the situation rather than reach out to us directly with your concerns. We wish you all the best in your future travels. Kind regards, Jani
Dear Eva, We are disappointed by the inaccuracies and tone of your review, especially after the efforts we made to accommodate your group. You initially booked for 2 people, but arrived as a party of 4 people. Upon arrival, you acknowledg… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThe apartment is lovely. Really easy to find from the directions on the booking info. Photos are accurate and so is the description. The host is very helpful and also his mother gave us good walking directions into town. Everything is there that you need. Plenty of cookware, plates etc. There’s a lovely terrace off the living area that you can sit out, or there’s a larger patio with a table. Bedrooms are fabulous, beds comfy and enough space for four comfortably. Could sleep six. Lots of places to eat in town which is reached on foot in a few minutes. A nice aqua park for children too. Train and bus stations are there too.
If I had to complain about anything and this is a small issue I’d add some extra pillows. But honestly it was fine.
Thanks and my best regards friend! lpj
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewReviewed: 27 July 2023 · Stayed in July 2023
Verified reviewNice and coY
Reviewed: 27 July 2023 · Stayed in July 2023
Verified reviewNice balcony and nice host
The bed sheets wasn't felt good, the kitchen and sitting area very small
Reviewed: 30 August 2022 · Stayed in August 2022
Verified review