Reviews of Hotel Mrak 4 stars
Rimska cesta 4, 1000 Ljubljana, Slovenia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is excellent, it’s only a few minutes walk to the center of Ljubljana. The rooms are clean, the bed is comfortable. Breakfast is excellent!
The hotel has only 5 private parking spaces, and if you want one of them, you need to reserve it in advance. A 3-minute walk away, there is the Šumi parking lot (daily ticket €32 :/ ) or the Kongresni trg parking lot.
Dear Nino, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, and rich breakfast selection – it’s wonderful to know these aspects made your stay enjoyable. We appreciate your feedback regarding parking. As our hotel is located in the very heart of Ljubljana, the number of private parking spaces is indeed limited. This is why we recommend guests reserve in advance, and we are happy to assist with alternative options such as nearby public parking garages. Your comment is very valuable, and we will continue to look for ways to make this information clearer for future guests. It would be our pleasure to welcome you again on your next visit to Ljubljana! Warm regards, Hotel Mrak team
Dear Nino, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, and rich breakfast selection – it’s wonderful to know these aspects made your stay en… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI love the location, and ease of walkability around the historic city center. The price was excellent, and the rooms and bed were very comfortable.
Dear Leslie, Thank you so much for your kind words. We are delighted to hear that you enjoyed our central location and found it easy to explore the historic city center on foot. It’s also wonderful to know that you were pleased with the comfort of your room and bed, as well as the value of your stay. We truly appreciate your feedback and hope to welcome you back for another enjoyable visit soon! Warm regards, Hotel Mrak team
Dear Leslie, Thank you so much for your kind words. We are delighted to hear that you enjoyed our central location and found it easy to explore the historic city center on foot. It’s also wonderful to know that you were pleased with the c… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location is great, right in the center. The staff was lovely, helpful and overall nice. We parked our car on one of the surrounding streets using the easypark application, and would recommend the same to others, as the parking place recommended was a bit more expensive. The spots in front of the hotel are limited, but great if you get one.
I'll start by saying that maybe we arrived in high season, but when it comes to value for money, this hotel is not it. We would wholeheartedly recommend this hotel, to those that are willing to pay for it, or in low season when it is probably less expensive. It is overall a nice place, with great location and friendly staff, but not as good for the high price we paid for one night. The room we had was small, with little natural light, the bed was not as comfortable as we expected, the bathroom sink had using marks - that should not be there for that high price, there was not a coffee machine, nor instant coffee, although there was a kettle. The room didn't really look like in the pictures. When we picked this hotel and paid the price we expected something better.
Dear Ioana, Thank you very much for sharing your impressions of your stay with us. We are delighted to hear that you enjoyed our central location and that our team made you feel welcome. Your tip about parking will also be helpful for other travelers. We are, however, sorry to learn that certain aspects of your room did not meet your expectations. Please allow us to clarify that, as per our standards, all rooms are equipped with tea, coffee, and hot water facilities, and we have re-checked the room you stayed in to confirm these were available. We regret if this was not clear during your stay. We also take note of your comments regarding the bed comfort, bathroom details, and room size, and we will carefully consider them as we continue improving our services. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again in the future, perhaps in a different room category that might better suit your preferences. With kind regards, Hotel Mrak team
Dear Ioana, Thank you very much for sharing your impressions of your stay with us. We are delighted to hear that you enjoyed our central location and that our team made you feel welcome. Your tip about parking will also be helpful for othe… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything!!! The breakfast was phenomenal, the staff first class, the room quiet and comfortable…we could go on and on. We love this hotel!!!
Nothing bad to say
Dear Thomas, What a joy to read your review! We’re absolutely delighted that your stay at Hotel Mrak exceeded your expectations and that you enjoyed everything from our breakfast to the comfort of your room. Your kind words about our staff truly mean a lot to us — they will be thrilled to know they made your visit so memorable. It was our pleasure to host you in Ljubljana, and we look forward to welcoming you back for another wonderful stay soon. Warm regards, Hotel Mrak team
Dear Thomas, What a joy to read your review! We’re absolutely delighted that your stay at Hotel Mrak exceeded your expectations and that you enjoyed everything from our breakfast to the comfort of your room. Your kind words about our staf… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast. Clean, good sized room. Great location.
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewBreakfast was so nice! You can order a egg dish and they have a good selection. And of course they have other items on the buffet to choose from. They even had Chia pudding, different cheeses, some sausage and sautéed vegetables. They also had gluten-free bread which I loved!
Dear Stephen, Thank you so much for your wonderful review! We’re truly delighted to hear that you loved our location and enjoyed your overall stay with us. It’s great to know you appreciated the breakfast selection – especially the egg dishes and gluten-free options. We take pride in offering a variety of choices to suit different preferences and dietary needs, so your feedback means a lot. We hope to have the pleasure of welcoming you back again soon! Warm regards, Hotel Mrak team
Dear Stephen, Thank you so much for your wonderful review! We’re truly delighted to hear that you loved our location and enjoyed your overall stay with us. It’s great to know you appreciated the breakfast selection – especially the egg d… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation - close to city center Kind and helpfull , friendly staff, especialy recepcion guys. And amazing breakfast.
Housekeeping could be stronger.
Dear Lukáš, Thank you again for your kind words and valuable feedback. We're truly glad you enjoyed our location, breakfast, and especially the friendliness of our team at reception! You mentioned that housekeeping could be stronger – we appreciate you bringing this to our attention. If you’d be willing to share a bit more detail, we’d love to understand how we can improve. Every comment helps us provide a better experience for all our guests. Looking forward to welcoming you again! Warm regards, Hotel Mrak team
Dear Lukáš, Thank you again for your kind words and valuable feedback. We're truly glad you enjoyed our location, breakfast, and especially the friendliness of our team at reception! You mentioned that housekeeping could be stronger –… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewvery nice and modern place, staff friendly recommended
Dear Edoardo, Thank you for your kind words and recommendation! We're glad you enjoyed the modern atmosphere of our hotel and felt welcomed by our friendly team. It was a pleasure having you with us, and we hope to see you again on your next visit! Best regards, Hotel Mrak team
Dear Edoardo, Thank you for your kind words and recommendation! We're glad you enjoyed the modern atmosphere of our hotel and felt welcomed by our friendly team. It was a pleasure having you with us, and we hope to see you again on yo… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything! The room was spotless with a very comfy bed. The bathroom was very modern. Staff is so lovely 😍 bless them. I will defenetly recommend and come back. Oh, and the reception is very boutique as well. Agustina Cámpora
Nothing
Dear Agustina, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay with us — from the spotless room and comfy bed to the modern bathroom and boutique-style reception. Your kind words about our team truly mean a lot; we’ll be sure to pass on your compliments to them. It was a pleasure having you as our guest, and we’re already looking forward to welcoming you back to Hotel Mrak on your next visit to Ljubljana! Warm regards, Hotel Mrak Team
Dear Agustina, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay with us — from the spotless room and comfy bed to the modern bathroom and boutique-style reception. Your kind words about our team… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe location was very convenient. 5 min from the river.
The room was very small. I doubt it had the size advertised or I didn’t get the room I booked. I only stayed for one night so I didn’t bother to investigate.
Dear C, Thank you for taking the time to share your impressions of your recent stay with us. We're pleased to hear you found our location convenient for exploring Ljubljana – being just a few minutes from the river is something many of our guests appreciate. We’re sorry to read that the room felt smaller than expected. I’d like to clarify that you were accommodated in the exact room category you had booked. That said, we’re disappointed that we didn’t have the opportunity to address your concerns during your stay. Our team is always available and happy to help with any issues or requests to ensure our guests feel comfortable and well taken care of. We hope to have the chance to welcome you again – perhaps for a longer stay – so you can fully enjoy what Hotel Mrak and Ljubljana have to offer. Warm regards, Hotel Mrak team
Dear C, Thank you for taking the time to share your impressions of your recent stay with us. We're pleased to hear you found our location convenient for exploring Ljubljana – being just a few minutes from the river is something many of… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBreakfast was amazing and the bed was comfy. Everyone was very kind and very clean facilities. Great location!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewbeautiful and very clean. we slept so well with the blackout curtains and comfortable bedding.
very limited parking. we should have booked sooner though so that was our mistake. there are about 5-6 spots total which we didn’t expect.
Dear Claire, Thank you very much for your kind review. We're delighted to hear that you enjoyed a restful night’s sleep and appreciated the comfort of our bedding and blackout curtains – a good night's rest is one of our top priorities for our guests. You're absolutely right about our parking – due to our central location, our private parking is indeed limited. We always recommend reserving a spot in advance, and we appreciate your understanding on this matter. It was a pleasure having you with us, and we hope to welcome you back to Hotel Mrak on your next visit to Ljubljana! Warm regards, Hotel Mrak team
Dear Claire, Thank you very much for your kind review. We're delighted to hear that you enjoyed a restful night’s sleep and appreciated the comfort of our bedding and blackout curtains – a good night's rest is one of our top prior… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGood location, quiet area. Close to Roman ruins.
Air-conditioner not working at night, so room very hot. Bathroom sink needed plunger as was not draining. Lots of graffiti nearby. A bit overpriced for small room.
Dear Springell, Thank you for sharing your impressions following your recent stay with us. We're glad you appreciated our quiet location and proximity to the Roman ruins. We’re sorry to hear you experienced some discomfort during the night. While the air conditioning was working, we understand it may not have been as effective as expected, and we’ll be looking into ways to improve guest comfort. We’re pleased, however, that our maintenance team was able to respond within 10 minutes to assist with the bathroom sink issue. Regarding the surrounding area, we understand that graffiti can impact the first impression, though unfortunately this is outside of the hotel’s control. We appreciate your feedback on room size and pricing. We continuously review our offering to ensure we provide good value, and your input helps us do just that. Thank you once again for staying with us, and we hope to have the chance to welcome you back for a more seamless experience Kind Regards, Hotel Mrak team
Dear Springell, Thank you for sharing your impressions following your recent stay with us. We're glad you appreciated our quiet location and proximity to the Roman ruins. We’re sorry to hear you experienced some discomfort during the … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat location, just a few minutes walk to the centre, but still very quiet. The breakfast was excellent and most of the staff really nice. Comfortable room and bed.
Everything was fine
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewPerfect staff, going out of their way to help, amazing breakfast, very clean and convenient room. Aiir conditioner was a life saver during the heat wave. Good wifi. Everything one could wish for!
Dear Lina, Thank you sincerely for your wonderful review! We’re truly delighted to hear that you had such a positive experience at Hotel Mrak. Your kind words about our staff mean a lot – they take great pride in going the extra mile to ensure every guest feels welcome and well cared for. We're also glad the air conditioning kept you comfortable during the heat wave, and that you enjoyed the breakfast and cleanliness of your room. Your feedback motivates our entire team to keep delivering the high standards we strive for. We hope to have the pleasure of welcoming you back again soon! Warm regards, Hotel Mrak team
Dear Lina, Thank you sincerely for your wonderful review! We’re truly delighted to hear that you had such a positive experience at Hotel Mrak. Your kind words about our staff mean a lot – they take great pride in going the extra mile to … Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGreat location, friendly and helpful staff. The hotel had its own videos with ideas of sites to visit along with useful information. We appreciated the fact that it has a long history and started as a family business. Breakfast was really nice, some good warm dish options prepared. Parking in front was busy and we had to park in the street. Receptionist suggested a very useful app that we used to pay for the municipal parking.
Dear Александър Thank you so much for taking the time to share your kind feedback. We’re delighted to hear you enjoyed your stay with us — from our central location and warm hospitality, to the breakfast selection and the local recommendations provided through our videos. It’s always a pleasure to know that guests appreciate the history of Hotel Mrak and our roots as a family-run property. We’re also glad our receptionist could assist with parking by recommending a convenient app for municipal spaces nearby. We hope to welcome you again soon on your next visit to Ljubljana! Warm regards, Hotel Mrak team
Dear Александър Thank you so much for taking the time to share your kind feedback. We’re delighted to hear you enjoyed your stay with us — from our central location and warm hospitality, to the breakfast selection and the local recommenda… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewBreakfast, location
Room was nice but a little small
Dear Mohamed, Thank you so much for your recent visit to Hotel Mrak and for sharing your feedback. We're thrilled to hear that you enjoyed our hotel's great location and found our rooms to be comfortable. We appreciate your feedback regarding the room size; we understand that individual preferences can vary, and we'll certainly take your comments into consideration as we strive to enhance our guest experience. We hope to have the pleasure of welcoming you back to Hotel Mrak in the near future. Warm regards, Hotel Mrak team
Dear Mohamed, Thank you so much for your recent visit to Hotel Mrak and for sharing your feedback. We're thrilled to hear that you enjoyed our hotel's great location and found our rooms to be comfortable. We appreciate your feedb… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified review