Reviews of Mond, Resort & Entertainment 4 stars
Sadjarska pot 15, 2212 Šentilj, Slovenia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewbreakfast was good.
In Casino side I didn't feel very welcome.
Dear Mr. Marko, Thank you for your visit and taking the time to review us, we appreciate your feedback. We're pleased to hear you enjoyed your stay in the hotel and that you found the breakfast to your liking. However, we're truly sorry to learn that your experience in the casino did not meet expectations. We strive to ensure every guest feels welcome and valued throughout the entire property, and we regret that this was not your experience. Your comments have been shared with our casino management team so we can address this and improve our guest service moving forward. We hope to have the opportunity to welcome you back for a more seamless and enjoyable visit in the future. Best regards, Nives Dominc, Hotel Manager
Dear Mr. Marko, Thank you for your visit and taking the time to review us, we appreciate your feedback. We're pleased to hear you enjoyed your stay in the hotel and that you found the breakfast to your liking. However, we're truly … Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 September 2024 · Stayed in July 2024
Verified reviewReviewed: 3 September 2024 · Stayed in July 2024
Verified reviewReviewed: 4 April 2024 · Stayed in April 2024
Verified reviewI made the reservation for 2 pax (through booking) for a certain price. And at reception they told me that the reservation was made for 1 person and they charged my partner extra.
Dear Mr. Mariano, Thank you very much for choosing our hotel for your stay and for taking the time to rate us. We checked again and found that your reservation was only for one person. For this reason we have charged you the extra charge. Check-in Tue, Apr 2, 2024 Check-out Wed, Apr 3, 2024 Length of stay: 1 night Total guests: 1 Total units: 1 (Copied from the reservation in booking) We are sorry that this situation has tarnished your experience, but our receptionist was following the rules and you paid the correct price for a double room for 2 persons. We do hope you give us another opportunity to share a more positive experience with you soon. Nives Dominc, Hotel Manager
Dear Mr. Mariano, Thank you very much for choosing our hotel for your stay and for taking the time to rate us. We checked again and found that your reservation was only for one person. For this reason we have charged you the extra charge. C… Show more
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 January 2024 · Stayed in January 2024
Verified reviewAccomodation and location
Food and rooms are not clean
Dear Mr. Metin, thank you very much for choosing our hotel for your stay and for taking the time to leave your comment. We are very sorry to hear that your experience did not meet your expectations. We don't understand the comment about the pictures/videos online, since they are actual images of our hotel. The comment about the food and cleanliness concerns us and we wish you would have addressed this with us at the time, since we always try to resolve problems hands on. We would like to take this opportunity to apologize to you for the inconvenience this may have caused. We appreciate your feedback as it helps us identify the areas we can improve the guest experience. Nives Dominc, Hotel Manager
Dear Mr. Metin, thank you very much for choosing our hotel for your stay and for taking the time to leave your comment. We are very sorry to hear that your experience did not meet your expectations. We don't understand the comment abou… Show more
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 October 2023 · Stayed in September 2023
Verified reviewReviewed: 13 October 2023 · Stayed in October 2023
Verified reviewMy experience was absolutely positive and I will recommend Mond, Resort & Entertainment. The hotel is modern, nice and rooms were large, clean and with a beautiful wide balcony. Staff was also nice and polite. Thanks
Dear Mrs. Frascella, thank you very much for your visit and taking the time to rate us. We are grateful for your very positive review and are pleased that you had a nice stay in our hotel. You are always welcome in Hotel Mond and we hope to see you again. Nives Dominc, Hotel Manager
Dear Mrs. Frascella, thank you very much for your visit and taking the time to rate us. We are grateful for your very positive review and are pleased that you had a nice stay in our hotel. You are always welcome in Hotel Mond and we hope t… Show more
Reviewed: 13 October 2023 · Stayed in August 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewReviewed: 2 September 2023 · Stayed in July 2023
Verified reviewLocation : If you are passing through and looking for a place to stay for 1 night is perfectly located.
Very bad water drainage in bathrooms.
Dear Ms. Jana, Thank you for your visit and taking the time to review us. We are happy to read that you like our location. We are very sorry that the water drainage in the bathroom was bad. We strive so hard to make sure every guest is happy and we are sorry we failed short of this. We always recommend guests to let us know how they feel while they are with us so that we can turn things around. We hope we will have another opportunity to welcome you back and ensure a smooth and enjoyable stay for you. Best regards, Nives Dominc Hotel Manager
Dear Ms. Jana, Thank you for your visit and taking the time to review us. We are happy to read that you like our location. We are very sorry that the water drainage in the bathroom was bad. We strive so hard to make sure every guest is hap… Show more
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewReviewed: 3 August 2023 · Stayed in July 2023
Verified reviewReviewed: 1 August 2023 · Stayed in July 2023
Verified review15 minutes car ride to Maribor via highway
Dear Mr. Pohl, Thank you very much for your visit and taking the time to review us. We are pleased to read that you liked the hotel and that our staff was helpful. We give our best to offer the best service and your comment shows us that we are on the right path. You are always welcome in Hotel Mond and we hope to see you again. Nives Dominc, Hotel Manager
Dear Mr. Pohl, Thank you very much for your visit and taking the time to review us. We are pleased to read that you liked the hotel and that our staff was helpful. We give our best to offer the best service and your comment shows us that … Show more
Reviewed: 9 July 2023 · Stayed in July 2023
Verified reviewReviewed: 1 July 2023 · Stayed in June 2023
Verified reviewNice clean room, good breakfast, nice wellness free of charge with whirpools indoor/outdoor. Free parking available. Close to the border.
access to the dinner is only possible via casino. There is no easy access to village (without car), so not many activities walking distance.
Dear Guest Alz68, Thank you very much for your visit and taking the time to review us. We are pleased to read that you liked the room and our wellness area and that the location was good for you. We would love to have the opportunity to welcome you back to stay with us again in the near future. Nives Dominc, Hotel Manager
Dear Guest Alz68, Thank you very much for your visit and taking the time to review us. We are pleased to read that you liked the room and our wellness area and that the location was good for you. We would love to have the opportunity to we… Show more
Reviewed: 30 June 2023 · Stayed in June 2023
Verified review