Reviews of Hotel Kompas 4 stars
Borovska Cesta 100, 4280 Kranjska Gora, Slovenia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel is great. Breakfast and dinner are fabulous. Staff are very nice and helpful. Swimming pool is good.
Even though the staff team was awesome to me, there was a very rude lady working at the reception in the night of aug 27th.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWonderful location, will revisit again next year. Exceptional hotel.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was in a good location, the room was very comfortable with a balcony and good view, the hotel has an indoor pool, the staff were friendly and efficient. The breakfast was brilliant and catered for all. I was particularly impressed with the cleaner on our floor she was like Superwoman and no stone was unturned.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean room, good breakfast, and a great location for exploring the surroundings. Highly recommended!
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything is clean and the staff is nice and helpful. Bike room is great.
Sauna costs extra. Pool only open at 9am. The hotel is already a bit older.
Dear Guest, thank you for sharing your detailed feedback. We are pleased that you enjoyed the cleanliness, our helpful staff, and the bike room. We also appreciate your remarks regarding the sauna, pool opening hours, and the condition of the hotel. Your comments help us improve our services, and we will certainly take them into consideration. HK. reception.
Dear Guest, thank you for sharing your detailed feedback. We are pleased that you enjoyed the cleanliness, our helpful staff, and the bike room. We also appreciate your remarks regarding the sauna, pool opening hours, and the condition of … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe stayed at the hotel for four days (three nights). During our stay, we were unable to open the door to the balcony, which was the only source of fresh air in the room. Initially, the hotel staff acknowledged the issue and assured us it would be addressed. However, it soon became evident that no repair would be carried out. We were later informed that five rooms were experiencing technical problems and, as the hotel was fully booked, they were unable to provide a solution. As compensation, we were offered a 15% discount on the room rate. Overall, the hotel appears to be poorly maintained,
Dear Guest, thank you for taking the time to share your feedback. We regret to hear about the technical issues with the balcony door and the inconvenience this caused during your stay. Please accept our sincere apologies that the problem could not be resolved immediately and that we were unable to provide a suitable room replacement due to full occupancy. We appreciate your understanding in accepting the offered discount, and we assure you that your comments regarding maintenance have been taken seriously. Improvements are already being planned to prevent such situations in the future. Thank you once again for your valuable input. HK. reception.
Dear Guest, thank you for taking the time to share your feedback. We regret to hear about the technical issues with the balcony door and the inconvenience this caused during your stay. Please accept our sincere apologies that the problem c… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel has had its good years behind it. It needs to be completely renovated.
Dear Guest, Thank you for your feedback and for highlighting our location. We are sorry that the overall condition of the hotel did not fully meet your expectations. Your comments regarding renovation are important to us and will be carefully considered as we plan improvements. We hope to welcome you again in the future. HK. Reception.
Dear Guest, Thank you for your feedback and for highlighting our location. We are sorry that the overall condition of the hotel did not fully meet your expectations. Your comments regarding renovation are important to us and will be careful… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was nice and I was glad to hear that parking was free.
The room was really not nice at all. It felt outdated and unclean, it was dark and there were ants everywhere. The tv didn’t work and the carpets were old. The aircon didn’t work, there wasn’t a proper duvet for bedding, the bathroom felt old and the bulb was flickering. The whole hotel interior felt very outdated and unclean.
Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations and that you encountered issues with cleanliness, room condition, and facilities. Your comments are taken very seriously, and we will address these points with our team to make the necessary improvements. We are glad you enjoyed the breakfast and the free parking, and we hope to have the opportunity to provide you with a much better experience in the future.
Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations and that you encountered issues with cleanliness, room condition, and facilities. Your comments are taken very se… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe location and breakfast were excellent.
The hotel is a bit dated and needs renovation.
Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed our location and breakfast. We appreciate your comments regarding the hotel’s condition and will take them into consideration for future improvements. We hope to welcome you again!
Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed our location and breakfast. We appreciate your comments regarding the hotel’s condition and will take them into consideration for future improvements. We hope to … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLovely hotel in a beautiful location in Kranjska Gora. Great wellness area with pool and saunas – perfect for relaxing after a day outside. Excellent breakfast with a wide variety for everyone. Friendly and helpful staff. We’ll be happy to return.
Dear Guest, Thank you very much for your kind review. We are delighted that you enjoyed our wellness area, breakfast, and the friendliness of our staff. It is wonderful to hear that you felt relaxed and well cared for during your stay. We look forward to welcoming you again!
Dear Guest, Thank you very much for your kind review. We are delighted that you enjoyed our wellness area, breakfast, and the friendliness of our staff. It is wonderful to hear that you felt relaxed and well cared for during your stay. We l… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLovely hotel. Very clean. Bed incredibly comfortable and superb breakfast
Not a thing
Dear Sir / Madam Thank you for your wonderful feedback. We are so pleased you enjoyed the cleanliness, comfort of the bed, and our breakfast. We look forward to welcoming you again. Best regards, Aleksandra Kovač - front office manager
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBreakfast buffet, fitness room, swimming pool, location
Dear Guest. Thank you for your feedback and for highlighting our breakfast, fitness room, pool, and location. We appreciate your ratings and will use them to improve our guests’ experience. We hope to welcome you again. Kind regards.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery good hotel good service in a perfect spot The view is gorgeous
Dear Guest. Thank you for your wonderful feedback. We’re delighted you enjoyed our service, location, and the beautiful view. We look forward to welcoming you back. Kind regards.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe property is clean with nice stuff and good breakfast
It’s a bit dated. Definitely needs some renovation and upgrades
Dear Anna, Thank you for your kind words about our staff, cleanliness, and breakfast. We appreciate your honest feedback regarding the property’s condition and are working on updates to improve our guests' experience. We hope to welcome you back soon! Best regards, Reception team
Dear Anna, Thank you for your kind words about our staff, cleanliness, and breakfast. We appreciate your honest feedback regarding the property’s condition and are working on updates to improve our guests' experience. We hope to welco… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewSmart relaxing hotel with great facilities, including a lovely swimming pool.
No balcony, but I still had a great view!
Dear Jane, Thank you for your kind words! We're delighted you enjoyed the relaxing atmosphere and our facilities — especially the swimming pool. While not all rooms have balconies, we're glad to hear you still had a great view and a wonderful stay. We hope to welcome you back again soon! Warm regards from Kranjska Gora! Reception Hotel Kompas
Dear Jane, Thank you for your kind words! We're delighted you enjoyed the relaxing atmosphere and our facilities — especially the swimming pool. While not all rooms have balconies, we're glad to hear you still had a great view and … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNothing
They prepared only thin bedsheets for cover whereas was cold outside (12 degrees C at night, elevation is 800m), no temperature regulation, no water kettle (of course no tea) - we had to dress up, and at least i found some undressed covers in the wardrobe. Glasses in the bathroom were still wet and put on wet paper. For the price paid i would expect more.
Dear Sir / Madam Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations and that you experienced discomfort due to the room temperature and amenities. Your comments regarding the bedding, the lack of a kettle, and the condition of the bathroom items are taken seriously, and we will address them with our housekeeping and maintenance teams to ensure improvements are made. We truly regret that your experience was not more positive, and we appreciate you bringing these matters to our attention. Your feedback helps us do better. Kind regards, Aleksandra Kovač - front office manager
Dear Sir / Madam Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations and that you experienced discomfort due to the room temperature and amenities. Your comments regarding the bed… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat choice of food, and helpful, friendly staff
Mountain view limited by trees in original room, but relocated when raised
Dear Sir, Thank you for your kind comment. We are pleased that our staff met your expectations. We strive to make your stay as pleasurable as possible. Thank you again and we hope to welcome you back in the future. Best regards, Kompas reception
Dear Sir, Thank you for your kind comment. We are pleased that our staff met your expectations. We strive to make your stay as pleasurable as possible. Thank you again and we hope to welcome you back in the future. Best regards, Kompas re… Show more