Reviews of Postojna Cave Hotel Jama 4 stars
Jamska cesta 30, 6230 Postojna, Slovenia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation, the view and the breakfast
Slightly obsolete infrastructure
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNicely renovated old comunist hotel, convenient location for visiting Postojna cave
Rip-off price for a reservation from one day to another
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location. Friendly staff. Clean. Modernised inside
Lack of kettle in room Second bed in family room was uncomfortable sod bed.
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewRight next to the caves and the secret rooms tour was next level fantastic.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPerfect location, comfortable rooms even if there is a lack of amenities. Very Good breakfast
No sleepers as well as other amenities in the room,
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBig modern room; location; view; staff; breakfast
check out at 10 am so the second breakfast ends. The kennels where people leave their dogs while visiting Postojna Cave are somewhere close so during the day you can hear anxious dogs barking if you’re on the balkony. If the windows are closed, it’s not such an issue, but as a dog person - that made me sad.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery nice clean and modern hotel
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean and fresh
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewSpacious room, comfortable bed, nice view from the balcony.
The shower is slippery, my 2 year old boy slipped a few times. Can be dangerous. Breakfast was mediocre. Would expect a wider assortment in hotel of this level.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a very good location for a visit to the caves and castle. A modern and attractive hotel. The shower was awesome!
It was very busy at breakfast and there was not a very good cooked selection. Paking at the hotel is an additional charge.
Dear Christopher, Thank you very much for your kind words and for taking the time to share your experience. We’re happy to hear that you enjoyed our location, comfort, and especially the shower! We also appreciate your honest feedback regarding the breakfast selection and parking. Your comments are noted and will help us further improve the guest experience. We hope to welcome you back on your next visit to the Postojna area. Warm regards, Guest Relations Team
Dear Christopher, Thank you very much for your kind words and for taking the time to share your experience. We’re happy to hear that you enjoyed our location, comfort, and especially the shower! We also appreciate your honest feedback reg… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff were so helpful and gave lots of advice on trips etc. the room was stunning!! Absolutely gorgeous views and it felt very clean and well maintained. It was very relaxing and everything we could have asked for. The breakfast was delicious. It was overall a wonderful stay at a really gorgeous hotel and incredibly well priced for the room.
The breakfast was lovely, however it was very busy and felt a little understaffed. The tables weren’t cleared quickly and there were long queues for tea and coffee etc. Also the buffet dinner looked very overpriced. We went into town and had a really gorgeous dinner with wine for less of the cost of a buffet dinner at the restaurant which didn’t include drinks. The location felt very focused on staying at the hotel and seeing the cave/castle and not enough information was available about the town which is a short walk away.
Dear Alice, Thank you so much for your fantastic and thoughtful review! We’re thrilled to hear that you enjoyed your stay — from the relaxing atmosphere and stunning views to the helpful staff and delicious breakfast. Your kind words truly mean a lot to our team. We also appreciate your constructive feedback regarding the breakfast experience and buffet dinner pricing, as well as the suggestion for more information about the town. Your comments have been shared with the relevant departments so we can continue improving our service and guest experience. We hope to welcome you back again soon for another memorable stay! Warm regards, Guest Relations Team
Dear Alice, Thank you so much for your fantastic and thoughtful review! We’re thrilled to hear that you enjoyed your stay — from the relaxing atmosphere and stunning views to the helpful staff and delicious breakfast. Your kind words trul… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe reception staff were extremely friendly and welcoming.
Nothing
Dear Natalia, Thank you very much for taking the time to share such a positive review. We are delighted to know that our proximity to the Postojna Cave and our friendly reception team made your stay so enjoyable. It is always rewarding to hear that both the location and the warm welcome contributed to a memorable visit. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Guest Relations Team
Dear Natalia, Thank you very much for taking the time to share such a positive review. We are delighted to know that our proximity to the Postojna Cave and our friendly reception team made your stay so enjoyable. It is always rewarding to … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEvery staff person was helpful, friendly, and knowledgeable.
There were only minor quibbles. The water temperature in the shower fluctuated wildly. There was a little dog somewhere near my room; the dog was yapping for much of the first day, to the point that I did not want to use the balcony. I suspect that a guest had left a small dog on the balcony of their room and left, leaving the dog frustrated. Lastly, for the breakfast on the first of my two mornings, it was rather crowded in the breakfast area. I went much earlier the second morning, and there was not such a hustle and bustle.
Dear Gary, Thank you very much for your wonderful feedback and kind words about our team – it is a great recognition to know that you found the staff friendly, helpful and knowledgeable. We truly appreciate that you also pointed out a few aspects that could be improved. We are sorry to hear about the fluctuations in the shower temperature and the disturbance caused by the dog on the neighbouring balcony. We completely understand how unpleasant this can be and will use your comment as a reminder to reinforce our guest policy – dogs should never be left unattended in the room or on the balcony. As for breakfast, it is indeed a livelier moment of the day, especially during peak season, and we thank you for highlighting that it is more comfortable outside of the peak hours – we will continue to do our best to ensure a pleasant flow and replenishment at all times. We sincerely hope to have the pleasure of welcoming you again. Warm regards, Guest Relations Team
Dear Gary, Thank you very much for your wonderful feedback and kind words about our team – it is a great recognition to know that you found the staff friendly, helpful and knowledgeable. We truly appreciate that you also pointed out a few… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery close location to the cave, spacious and quiet rooms, tasty breakfast.
Dark rooms with window facing slope, bathroom shower drain clogged causing water overflow, just one elevator in the 2nd wing.
Dear Bartłomiej, Thank you very much for sharing both the positive aspects and the points for improvement following your stay. We’re pleased to know you appreciated the peaceful setting, the spacious rooms and the breakfast offer. At the same time, we are sorry to hear about the clogged shower drain and the impression of darkness due to the room’s position facing the slope. Please rest assured that your comments have been shared with our maintenance team so the issues can be addressed immediately. Regarding the elevator, the second wing indeed has one lift and we understand that at busy times this may require a short wait – thank you for your patience and for bringing this to our attention. We truly value your feedback and hope to have another opportunity to welcome you again and provide a fully satisfying experience. Kind regards, Guest Relations Team
Dear Bartłomiej, Thank you very much for sharing both the positive aspects and the points for improvement following your stay. We’re pleased to know you appreciated the peaceful setting, the spacious rooms and the breakfast offer. At the … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel so well located.
The evening food being buffet (single price) only was not convenient for later arrival
Dear Peter, Thank you for your wonderful feedback and kind words about our hotel and location. We completely understand your point regarding the evening buffet and later arrivals – it is a valid comment, and we will certainly take it into consideration when reviewing our dining options. We hope to welcome you back again soon. Kind regards, Guest Relations Team
Dear Peter, Thank you for your wonderful feedback and kind words about our hotel and location. We completely understand your point regarding the evening buffet and later arrivals – it is a valid comment, and we will certainly take it into … Show more