Reviews of Grand Hotel Toplice - Small Luxury Hotels of the World 5 stars
Cesta Svobode 12, 4260 Bled, Slovenia
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewFantastic room, fantastic staff! Thank you for everything!
Dear Yumiko, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found both the room and our staff to be fantastic. It is our goal to provide an exceptional experience for all our guests, and your kind words motivate us to continue delivering the best service possible. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Yumiko, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found both the room and our staff to be fantastic. It is our goal to provide an exceptional experience for all our guests, and your… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location. Fantastic views and great staff. Very historical.Great breakfasts. Such a fantastic setting. Old world charm.
Bathrooms were quite dark and needed to be upgraded. Shower was not up to standard as well as toilet seat moved every time you sat on it.Lift very old and needs updating.
Dear Michael, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our fantastic views, great staff, and the historical charm of our hotel. We appreciate your comments regarding the bathrooms and the lift; please be assured that we are aware of these aspects, and our hotel will undergo a comprehensive renovation in 2026 to enhance the experience for all our guests. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Michael, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our fantastic views, great staff, and the historical charm of our hotel. We appreciate your comments regarding the bathrooms and the lift; pleas… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation
Its extremely old, poor maintaince
Dear Ana Maria, Thank you for sharing your feedback regarding your recent stay. We greatly appreciate your compliments on our fantastic location. I would like to acknowledge your concerns about the hotel's condition. The historical charm of Grand Hotel Toplice, a distinguished venue dating back to the 19th century, is valued, and we are indeed planning a comprehensive renovation in 2026 to enhance both elegance and amenities. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Ana Maria, Thank you for sharing your feedback regarding your recent stay. We greatly appreciate your compliments on our fantastic location. I would like to acknowledge your concerns about the hotel's condition. The historical charm o… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe property itself and location are like you are in a fairytale!
It was perfect, no fault.
Dear Angela, Thank you immensely for your kind words regarding your recent stay at Grand Hotel Toplice. We are truly delighted to hear that you found our property and its enchanting location to be like a fairytale. Your satisfaction is our highest priority, and we are thrilled to know that your experience was perfect. We look forward to welcoming you back for another memorable stay. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Angela, Thank you immensely for your kind words regarding your recent stay at Grand Hotel Toplice. We are truly delighted to hear that you found our property and its enchanting location to be like a fairytale. Your satisfaction is our… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation, private beach, breakfast, traditional hotel features.
My bed was too soft.
Dear Peter, Thank you for your kind words regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you enjoyed our prime location, the private beach, and our breakfast offerings. We appreciate your feedback about the bed comfort, and we will certainly take note of your preference for future improvements to enhance our guests' experiences. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Peter, Thank you for your kind words regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you enjoyed our prime location, the private beach, and our breakfast offerings. We appreciate your feedback about th… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewGreat location overlooking Lake Bled, penthouse suite, lovely breakfast.
Maybe time for a refurb of the room we stayed in?
Dear Matthew, Thank you for your kind words about the stunning views and our great location by Lake Bled. We are thrilled to hear you enjoyed the penthouse suite and our breakfast offerings. Your suggestion regarding room refurbishment is appreciated; we are excited to announce that a comprehensive renovation is planned for 2026, which will enhance the elegance of our historic property while maintaining its unique charm. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Matthew, Thank you for your kind words about the stunning views and our great location by Lake Bled. We are thrilled to hear you enjoyed the penthouse suite and our breakfast offerings. Your suggestion regarding room refurbishment is … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was amazing, so friendly and helpful.
Dear ReedAdair, Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is heartwarming to hear that our team's friendliness and helpfulness made a positive impact on your stay. We look forward to welcoming you back to Grand Hotel Toplice in the future for another memorable experience. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear ReedAdair, Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is heartwarming to hear that our team's friendliness and helpfulness made a positive impact on your stay. We lo… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReally nice facility and location. Staff and housekeeping incredible. Breakfast. Beach.
Cramped room. Really nice hotel but showing its age with peeling paint and cracked shutters on balcony. Faded carpets in stairways. Rotting bottoms on bathroom doors. Shower setup much less than ideal in a tub with half glass and side faucets. Not having a lot to park in yourself is not really 5 star kind of level. Price is quite high any way you look at it. No weight room available yet so many unused parlors and 3 saunas? It most definitely needs to be improved. I stayed because Rick Steves said it was highly rated
Dear Eric, Thank you for taking the time to share your detailed feedback regarding your recent stay at the Grand Hotel Toplice. We are delighted to hear that you appreciated our incredible location and the dedication of our staff and housekeeping team. Your kind words serve as a great motivation for us to maintain our high standards of service. We acknowledge your observations regarding the condition of certain aspects of the hotel, including the rooms and common areas. The historical charm of Grand Hotel Toplice, a distinguished venue dating back to the 19th century, is indeed part of its allure. We are excited to inform you that a comprehensive renovation is scheduled for 2026, aimed at blending timeless elegance with modern amenities while preserving the unique character that our guests cherish. Regarding your mention of the fitness facilities, we understand the importance of such amenities for our guests. While we currently do not have a dedicated weight room, we encourage our guests to take advantage of the saunas available and explore the complimentary access to the extensive spa area at Živa in RikliBalance hotel. We appreciate your insights into the pricing and parking situation. Your feedback is invaluable as we continue to assess and enhance our offerings, ensuring a memorable experience for all our guests. We hope to have the opportunity to welcome you back in the future. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Eric, Thank you for taking the time to share your detailed feedback regarding your recent stay at the Grand Hotel Toplice. We are delighted to hear that you appreciated our incredible location and the dedication of our staff and house… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe property is historic and right on the shore of the lake with a private swimming area and boathouse. There is also a cold thermal pool and spa facilities available to guests, as well as two restaurants.
While there was outdoor attended parking available onsite at a reasonable surcharge, it was not especially easy to figure out which spots were reserved for hotel guests.
Dear Miles, Thank you for your kind words regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you enjoyed our historic property and the stunning location by Lake Bled. We appreciate your feedback about the parking arrangements and will consider it for improving our guests' experience in the future. We hope to welcome you back soon for another memorable visit. Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Miles, Thank you for your kind words regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you enjoyed our historic property and the stunning location by Lake Bled. We appreciate your feedback about the park… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location, Very professional and kind staff
It could definitely use some renovation.
Dear Melina, Thank you for your feedback regarding your recent stay at Grand Hotel Toplice. We are pleased to hear that you appreciated our prime location and the professionalism of our staff. We acknowledge your suggestion for renovation; the hotel, with its historical charm dating back to the 19th century, is scheduled for a comprehensive renovation in 2026 to enhance our guests' experience while maintaining our legacy. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Melina, Thank you for your feedback regarding your recent stay at Grand Hotel Toplice. We are pleased to hear that you appreciated our prime location and the professionalism of our staff. We acknowledge your suggestion for renovation;… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect, the service provided by the staff was incredibly good, the breakfast was unbeatable, and the stay — along with all the hotel’s amenities — was absolutely excellent
The cleanliness could definitely be improved. In our room, there were dust bunnies on the floor and in the corners immediately after housekeeping had cleaned. At one point, the fitted sheet shifted, revealing the condition of the mattress underneath — I was quite surprised by the lack of cleanliness. Mattresses should be vacuumed thoroughly to remove dust, food particles, and hair before placing fresh sheets on top.
Dear Nadia, Thank you for taking the time to share your experience at Grand Hotel Toplice. We are delighted to hear that you enjoyed our perfect location, exceptional service from our dedicated staff, and that our breakfast exceeded your expectations. Your positive feedback motivates us to maintain and enhance our standards. We genuinely appreciate your comments regarding the cleanliness in your room. Maintaining a high level of cleanliness is of utmost importance to us. We will certainly address your concerns with our housekeeping team to ensure that our protocols are being strictly followed and improved upon where necessary. Your specific feedback about mattress cleanliness is valuable, and I assure you that we will review our practices to enhance our guest experience further. We strive to provide all our guests with a comfortable and pleasant stay, and your insights help us achieve this goal. Should you choose to visit us again, we hope to provide you with an even more impeccable experience that reflects the high standards we aim for at Grand Hotel Toplice. Thank you once again for your kind words and constructive feedback. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Nadia, Thank you for taking the time to share your experience at Grand Hotel Toplice. We are delighted to hear that you enjoyed our perfect location, exceptional service from our dedicated staff, and that our breakfast exceeded your e… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe loved the atmosphere of this old hotel, we loved our suite which made us feel home. We loved the beautiful view, proximity of the lake. Friendly and helpful staff. We especially grateful to Anna, who worked at the reception: she was always nice, friendly and helpful. The life guards on the beach were amazing: efficient, friendly, helpful, polite. The waiters at the breakfast were also great.
Only one iron for the whole hotel. Menue at the beach can be more diverse.
Dear Andrei, Thank you for your wonderful feedback regarding your recent stay at Grand Hotel Toplice. We are truly delighted to hear that you enjoyed the atmosphere of our historic hotel and that your suite provided a comforting home-like experience. The stunning views and the proximity to the lake are indeed highlights that many of our guests cherish, and we are glad you appreciated them. It is heartwarming to learn about your positive interactions with our team, particularly Anna at the reception, as well as the life guards and wait staff. We take great pride in our staff's dedication to providing exceptional service, and your kind words will surely motivate them. We acknowledge your feedback regarding the availability of irons throughout the hotel and the diversity of the beach menu. Your suggestions are invaluable, and we continuously strive to improve our offerings to enhance our guests' experiences. Thank you once again for your kind words and for choosing Grand Hotel Toplice. We look forward to welcoming you back for another memorable stay. Best regards, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Andrei, Thank you for your wonderful feedback regarding your recent stay at Grand Hotel Toplice. We are truly delighted to hear that you enjoyed the atmosphere of our historic hotel and that your suite provided a comforting home-like … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation and the private sun lounger area on the lake - this basically what you are paying for.
It was old and tatty. In desperate need of a renovation and needs to be brought into the 21st century. Breakfast was not of high quality and service could do with some training.
Dear Charles, Thank you for your feedback regarding your recent stay at Grand Hotel Toplice. We appreciate your kind words about our location and the private sun lounger area. I understand your concerns regarding the condition of the hotel and the quality of breakfast. Please note that we are planning a comprehensive renovation in 2026 to enhance our guests' experience. Your comments about service quality will also be taken into consideration for our ongoing staff training. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Charles, Thank you for your feedback regarding your recent stay at Grand Hotel Toplice. We appreciate your kind words about our location and the private sun lounger area. I understand your concerns regarding the condition of the hotel… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOutstanding location , and stunning views. Easy walks to everything — lakeside trail, castle, restaurants. Perfect for accessing Lake Bled. The waterfront “beach” area was perfect place to swim and chill for a few hours (and you can use it after checking out)
Big price for location, as that’s the top quality. Rooms and hallways need a fix-up. Restaurants a bit dated too, although breakfast on the patio was stunning. Would skip the saunas — small and outdated.
Dear Stackhouse, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you appreciated our unique location, stunning views, and the convenience of easy access to the beautiful Lake Bled and its surrounding attractions. Our waterfront area indeed offers a picturesque setting for relaxation and enjoying the natural beauty of the lake. We acknowledge your comments regarding the condition of the rooms and hallways, and we appreciate your understanding as we aim to maintain the charm and heritage of our historic hotel. I would like to inform you that we have plans for a comprehensive renovation in 2026, which will enhance the elegance of our facilities while ensuring modern comfort for our guests. Regarding the saunas, we strive to provide a holistic wellness experience, and your feedback is invaluable as we assess our amenities. We are glad to hear that you enjoyed breakfast on the patio, which is indeed a beautiful way to start the day. Thank you once again for your kind words and valuable insights. We hope to welcome you back in the future for an even more enjoyable experience. Sincerely, Tomaž Jastrobnik Head Of Guest Experience, Sava Hoteli Bled
Dear Stackhouse, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Grand Hotel Toplice. We are delighted to hear that you appreciated our unique location, stunning views, and the convenience of ea… Show more