Pools and food were excellent, room was clean, staff very friendly! We would recommend it 🙂

Stayed in August 2025

Hotel swimming pool

Stayed in August 2025

The water park across the street had just limited number of slides open (not all of them). The entrance to water park across the street should not be limited (at least for the hotel guests) to 2 entrances per day per person. I understand that it might be difficult to track "illegal entrance and forwarding of cards to other people" (there is a campground nearby so I assume the policy was taken after experiencing that some people violated the rules by handing over their entry cards to others who were not eligible for free entrance). However, you would not expect such limitations from 4 star hotel (making it inconvenient to guests with small kids who often run in and out of premises). Therefore be careful not to exceed the limited number of entrances per day, otherwise you would have to pay.

Perfect place to relax, nice hotel, comfortable and clean, very good breakfast, excellent swimming pool and sauna facilities. I appreciate the availability of late check-out.

Stayed in July 2025

Great hotel and staff! The room was very spacious with a nice design and warm colours. The food was good with various selections. The parking area is big and secured.

Stayed in August 2025

No host at dinner and breakfast. It's hard to find a table yourself in a busy dining room. Charging a check-in fee (2.5eur person). Probably the only place on earth :/

Stayed in July 2025

There was practically no cleaning service of the room. I had to literally beg the reception by calling numerous times to get our towels changed, the liquid soap re-filled and toilet paper supplied. I would like to mention Maya, who did expeditiously the only one real cleaning of the room in our 7-day stay in the hotel (change of the bed sheets, hovering, emptying the dust bins, refilling the soap, change the towels). It would also be useful to have a hanger/dryer on the balcony to dry bathing suits/towels.

Very quiet and calm place.

Stayed in July 2025

This is not about the hotel, but localization limits possibilities to see other parts of Slovenia.

Access to swimming pool in the hotel, more pools across the street with sauna, pools and aquapark. Our kids loved the slides! Breakfast and dinner were excellent - everyday the menu was different and all food was really tasty.

Stayed in July 2025

Nothing

This facility has it all! For grown-ups and children. The kids lived the aqua park, the food was very good and every day it was changed. The swimming pools at the hotel is heaven. And Ptuj is a small little gem!

Stayed in June 2025

swimmingpool

Stayed in May 2025

Nothing everything good

It was fantastic experience and service. The facilities were amazing, clean and beautiful. The wellness service is super professional and good 😍

Stayed in April 2025

Nothing!

All staff, from the reception on arrival, through the restaurant, spa and in the bar were extremely polite and always helpful. Food selection was extensive and plentiful, both at breakfast and dinner. We came for a relaxing weekend and weren’t disappointed! Would definitely come back again.

Stayed in March 2025

Great stay with kids.

Stayed in January 2025

Clean rooms

Stayed in December 2024

Wellness

Stayed in November 2024

There wasn’t anything that I didn’t really like. A good addition would be a vending machine or small shop to buy things such as toiletries or snacks as the closest supermarket is about 20 minutes walk

I loved the facilities, the fact the little pool was on site which was quiet and relaxing. There was always a spot to get a sunbed. The gym which was a short walk away was small but had enough to do my workout. The room was clean and comfortable and had a lovely view. The breakfast was also lovely, with so much choice and really tasty The hotel also sent a bottle of Prosecco to my room on my birthday which was such a sweet touch!

Stayed in August 2024

The AC wasn't very powerful and the half board meals weren't all that tasty, though very good value.

The pools and overall structure were fine, the bed comfortable. With your room you get double access to the spa pools/water park across the road.

Stayed in August 2024

Old building. Food can be better.

All-inclusive. Swimming pool very well. Fair price. Close to tennis court and Therm Ptuj.

Stayed in July 2024

AC/Ventilation in the room was not working well, so it was very hot to sleep.

Foooood! Amazing dinner and breakfast, everything was so freshly made and tasty. We are on eurotrip and visited like 6hotels so far in different countries, but food was for sure the best here. Staff was very nice, spoke great english, so it was easy to communicate and we enjoyed our time in the spa area.

Stayed in August 2024

Not much. The bathtub did have a thermal water tap that didn’t seem to work, but I understand that the hotel is undergoing renovations. We didn’t miss that function during our short stay since the wellness center more than made up for it

The ability to use the wellness center and pools without leaving the hotel. The staff were friendly, helpful, and went out of their way to make our stay memorable and relaxing

Stayed in July 2024

I did not record problems.

Indoor and outdoor polls, spacious parking, fast check in, cleanness.

Stayed in July 2024

No access to bar service whilst around the pool and it had limited umbrellas for shade.

Clean & Spacious

Stayed in June 2024

The Spa is little outdated, needs better maintenance

Food in the restaurant was great, the choise of food in the dinner buffet is really huge. The Spa in the hotel is much better then Ptuj Terme across the street

Stayed in August 2023

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Nice and comfortable room, big and cozy bathroom.

Stayed in August 2023

It is a bit worn off

Good location, clean with friendly staff.

Stayed in September 2023