Reviews of GRAND CENTRAL LJUTOMER

Dear Mikhail, Thank you for your feedback. We would like to clarify a few important points regarding your stay. You arrived at 11:30 AM, well before the standard check-in time, which is normally charged extra. However, we did not apply any additional fee and allowed you to check in early as a gesture of goodwill. Similarly, on the day of departure you checked out 1.5 hours after the standard check-out time, which is also normally charged extra, but again we did not apply any fee. For breakfast, we offered you the option to choose your preferred time. You did not inform us the evening before, so our chef was not prepared for a later serving. Still, we made sure to serve you breakfast after the official breakfast hours had already ended. The menu included two dishes, coffee or tea, plus an additional drink – for €10, which we believe offers very good value. Regarding water, we would like to mention that in Slovenia tap water is safe, clean, and drinkable everywhere. We always strive to provide our guests with flexibility and comfort, and we are sorry to hear that despite all our efforts, your overall impression was not positive.

Dear Mikhail, Thank you for your feedback. We would like to clarify a few important points regarding your stay. You arrived at 11:30 AM, well before the standard check-in time, which is normally charged extra. However, we did not apply an… Show more