Reviews of Prestranek Castle Estate

The best part of our stay was the staff (the host was very welcoming and nice, the chef Martin is a very dear person), and the food was great. You can smell the horses in the hallway but not in the rooms. The heating is good, it was very warm in the rooms.

Minor details (the water tap in one of the apartments didnt work).

The room was clean and contained basic amenities. The accommodation is located in a beautiful environment Communication with the host was great and answers were fast.

many mosquitoes and the windows did not have nets.

Big apartment, plenty of space Easy access Great views

Apartment had a few works in progress (ex. installing air conditioning) Hosts don’t speak English (only one person does and isn’t present in the mornings or evenings) Very noisy (even after curfew), the rooms are not soundproofed.

Owners were super communicative and helpful when it comes to booking, paying, sending all helpful data. Our late arrival was no problem. In the morning, fresh air outside, beautiful nature and horses. Beautiful!

Spacious, nice farm area. Very close to Postojna cave, so it is reasonable for 1 night.

The apartment is located inside a big farm house, where they keep the horses, so the smell of animals is very strong. If someone is allergic to such smells, then they should definitely avoid this place. Also, for some reason they turned the heat up unbearably, so we had to leave the windows open all night, and those sleeping on the upper level were still not comfortable. Also, one of the beds was broken. There was no personnel on site and they did not pick up the phone either.

I like the wooden details and the horse running around downstairs. We had the building to ourselves at night so very private and intimate.

The restaurant was closed so we had to drive 10+ min for food, there is no much to cook a meal on the kitchenette and the tap was leaking. I was hoping to get a ride with the horses but there was literally nobody to talk to or ask.

Friendly and easy Check-In while drinking a beer in the restaurant or outside with a nice view. Rooms are fresh renovated, mix the old features with new ones. You can feel the heart and soul 🙂

You have to know that the rooms are upstairs the horse hall - so the smell is extraordinary, if you have no own horse like us 😉

The area where the apartments are situated is beautiful and quiet.

When we arrived there was no staff in site, I had to message and then was told key was on the desk. The room was in need of modernisation, 4 beds out of 6 were broken. When we looked out the window , it was crawling with flies and we had to go out and buy fly spray. There was ony 3 seats for a family of 4 to sit on. The relaxation area was full of broken seats and didnt feel relaxing at all. The communication from the hotel is shocking, I booked in August for a stay in October for a road trip we were planning. I hoped to surprise my daughter with a riding trek but had no response from them to book this. I also asked about breakfast and meals and again no response. I finally got response once money was taken at the end of Sept and we couldnt cancel without been charged. The response informed us no evening meals or breakfast was available, if I had known this before I would have not booked. During our whole stay we saw no staff. Even when we needed to contact someone as someone had reversed into and damaged our car on the hotel carpark, we had no response. This hotel has huge potential and could be a fab stay but currently I would not recommend.

Great accommodation for the reasonable price. We hope that the pregnant cat is okay :D

I do not like to give negative reviews as the hospitality industry is having a bad enough time, but I a left with no choice as this place is one to be avoided. Here’s why. 1. When I booked I sent an important message to the hosts and this was totally ignored. They were communicating with canned messages about rules etc, but not direct replies to questions. 2. When we go to the place in the timescale we advised, there was nobody there except other customers waiting. The host turned up some 25 minutes later. 3. The host moaned about staff and not being able to get any. 4. After a long day of driving, we wanted to eat, but the restaurant was closed for 2 days because they were too tired. 5. One of the hosts had a loud, infantile meltdown which all the guests witnessed. He was surrounded by sheepish staff. We had no idea who upset him, but is was embarrassing to witness. He acted like a 2 year old who had his toy taken away. 5. There was no kettle in our room. We had to ask for one. Really needed a drink after the journey, and no facilities open. 6. The utensils, cups etc, all woeful. 2 cups, horrible metal ones, different sizes, virtually nothing to cook with. 7. Food prep area is about 20x30 cm, and nowhere to put anything. 8. Bathroom is not nice with rotten sealant around shower and a badly situated toilet that means you have to sit on it at an angle. 9. Loose toilet seat. 10. The mattresses are the cheapest and nastiest you can buy. On the main bed, which is 2 singles put together, only they have solid surrounds, so I suggest being careful if you want to cuddle your other half, the mattress leaned heavily. So we slept separately in the bunk beds downstairs with our daughter. 11. Pillows are paper thin and useless.

12. The bunk bed supporting slats where about 1 quarter of what should have been there, so sleep was hard to get due to noise and mattress slumping though gaps. 13. We wanted to give our daughter a horse riding experience, but there was nobody available to do it during our stay. 14. The placement of power sockets is bizzare, but only one worked, so expect fights on who gets to charge devices first. 15. The shower is awful, with sealant and tile grouting turned black, paint peeling on the ceiling, and tiles cracked around it. See photos. 16. The wardrobe sliding doors were collapsing. They are flimsy and very cheap. Not good for such a high traffic environment. 17. The stairs to the mezzanine sleeping area are at a very steep angle, you do not feel safe going up or down. 18. They are also a bit woke and force theoir climate opinions and demands down your throat. We wondered why they bother opening. Service is very poor, communication is poor, attitude sucks, everything is done on the cheap. We are on a 15000km road trip and staying in over 25 places. This was the worst of all experiences in 10 years using booking.com.

Great place, nature, horses

Breakfast need to be pre-booked online and well-berfore. Hard to find stuff in the evening.

Nice place and nice people

The position was good and overall is a quiet place. The staff was really friendly, but wasn't always around, so you had to find them.

The apartment was dirty. We found used sugar packages with the new ones, used tea bags in the trash and the bathroom was dirty. Also the sink had a crack and both the sink and the shower didn't flush well. The lamp in the bathroom was full of flies. They didn't even offer us the correct amount of bathroom linen. We were two, and there was only one big enough to dry off the body. Also the furniture was broken. One of the chair was still in one piece by some sort of miracle, just like one of the single bed's headboard. The gas stove was good, except for the provided lighter that didn't work. This establishment has a lot of of potential, but really a lot to improve.