Reviews of Apartments Karmen 2 stars
Liminjanska cesta 31, 6320 Portorož, Slovenia
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Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe location was close to the town center, in a quiet area. The room was nice and clean.
As soon as we entered the room we felt a strong smell of mold. We thought it might be from the fact the room hadn't been used lately and decided to open the windows. Upon our return, in the evening, the smell was still there! The next day we presented the issue to the host and got absolutely no reaction! The night before our departure it rained and in the morning we found out water had infiltrated in the bathroom from the ground. We were here only for 3 nights and didn't want to spend time trying to get another appartment from booking.com; had our stay been longer we would have definitely rejected this accommodation! The mold and moisture problem should be fixed before offering this appartment to guest!
Dear Adrian, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Based on your comments, we have already inspected the situation and taken appropriate measures to improve. We would also like to emphasize that we strive to maintain high standards of cleanliness and comfort, which is reflected in the many positive reviews we receive from our guests. Nonetheless, we will take your opinion into account and continue to work towards providing a pleasant experience for all our guests. We wish you all the best and hope that you will have more positive experiences in the future. Kind regards, Karmen Apartments Karmen
Dear Adrian, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Based on your comments, we have already inspected the situation and taken appropriate measures to improve. We would also li… Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewvery kind landlady
Dear Ms. Mojca, thank you for your review and kind comment! We are very pleased that you were satisfied with our hospitality. I hope we will have the pleasure of hosting you again soon. Wishing you all the best! Kind regards, Karmen
Reviewed: 6 October 2023 · Stayed in September 2023
Verified reviewIt was really very clean, which was very important for me. The host was very kind. The room was nice, the terrace was intimate. I liked that it is quiet in the evening, the children could sleep well.
Maybe one mattress should be changed. As there is no sofa, a big counterpane (for the whole bed) would be appropriate so that you can sit down as you are arriving. 1-2 bucket ( for washing swimming dress for expample.) would be helpful.
Hello, Thank you for your review and comments. We would be delighted to welcome you back for another vacation in the future. It's unfortunate that you didn't express your desire for a plastic laundry bucket during your stay with us. We would have been more than happy to provide one for you. Wishing you all the best, and we hope to see you again. Best regards, Karmen
Hello, Thank you for your review and comments. We would be delighted to welcome you back for another vacation in the future. It's unfortunate that you didn't express your desire for a plastic laundry bucket during your stay with us… Show more
Reviewed: 17 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 July 2023 · Stayed in July 2023
Verified reviewReviewed: 5 July 2023 · Stayed in July 2023
Verified review