Reviews of Hotel Aleksander Medical & SPA 5 stars
Zdraviliski trg 3, 3250 Rogaška Slatina, Slovenia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation and amenities are fantastic. Food - superb! We had a misunderstanding about sofa bed ( it appeared not to be long enough for adult sleeping) , but the hotel solved our problem very quickly and gracefully. .
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewWonderful breakfast.
A fen in the room.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewExceptional stay at Hotel Aleksander! Everything was absolutely perfect. The staff were amazing – incredibly professional, kind, and always helpful. The hotel was spotlessly clean, and the rooms were spacious and comfortable. The location is excellent, right in the center of Rogaška Slatina but peacefully set on a small hill, surrounded by beautiful nature. It’s a great base for walking and biking, with plenty of scenic trails nearby. The hotel is part of a medical spa, which is small but very well-equipped, offering everything you need for a rejuvenating and health-focused stay. The pool has a counter-current system, ideal for both swimming and relaxation. A special mention goes to the physiotherapist, who was excellent – formerly with a professional sports team, he’s highly skilled in rehabilitation, recovery, and physical preparation for athletes. The massotherapist was also extremely professional and speaks English, Russian, and Italian, making the treatments easy to follow and very effective. Another unique aspect is that the owners are a family of doctors, who also own several clinics and have developed personalized longevity protocols that are applied within the spa – bringing a true medical and scientific approach to wellness.
Reviewed: 11 February 2025 · Stayed in January 2025
Verified reviewStaff, service, SPA, breakfast, food in general!
Pillows
Dear Tamaz, Thank you for choosing our hotel and for sharing your feedback! We are delighted to hear that, overall, you had a pleasant stay with us. We regret that the quality of our pillows did not meet your expectations. Guest comfort is our top priority, and we will certainly pass your comments to the relevant department to consider possible improvements. Next time, please let us know about your preferences in advance – we offer a selection of pillows with different firmness levels, and we would be happy to provide the most comfortable option for you. We look forward to welcoming you back to our hotel! Best regards, General manager Gabriel Cornea
Dear Tamaz, Thank you for choosing our hotel and for sharing your feedback! We are delighted to hear that, overall, you had a pleasant stay with us. We regret that the quality of our pillows did not meet your expectations. Guest comfort i… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewPool, sauna, coffee, breakfast.
On New Year’s Eve, it was not possible to eat at the restaurant after 2:00 PM without buying New Year’s party tickets.
Dear Adis, Thank you for your feedback, and please accept our sincere apologies for any inconvenience caused for you and your family. On New Year's Eve, our restaurant was reserved for a special event, and unfortunately, due to the limited capacity of our boutique hotel, we were unable to offer additional dining options for guests who did not participate in the main celebration. We regret that this affected your experience. Your feedback is very important to us, and we will certainly take it into account when planning future events to ensure an even more comfortable stay for our guests. We will do our best. We hope to have the opportunity to welcome you again and provide you with a full service you need. Best regards, Gabriel Cornea, General manager
Dear Adis, Thank you for your feedback, and please accept our sincere apologies for any inconvenience caused for you and your family. On New Year's Eve, our restaurant was reserved for a special event, and unfortunately, due to the limi… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewSauna, coffee, Wi-Fi
Breakfast buffet could be more diverse
Dear Adis, Thank you for your feedback, and we sincerely apologize if the breakfast did not meet your expectations. The concept of our boutique hotel and Donatela restaurant is based on mindful eating. We carefully select only high-quality, fresh farm products from trusted local suppliers to offer an authentic taste of the region. Our goal is to provide guests with a thoughtfully curated dining experience that reflects the philosophy of local and sustainable ingredients. However, we always strive to accommodate our guests' preferences. We would truly appreciate it if you could share more details about your preferences, and we will do our best to source suitable products from local producers. We are always open to suggestions, so please do not hesitate to reach out to me directly. We are glad to make your stay even more enjoyable! Best regards, Gabriel Cornea, General manager
Dear Adis, Thank you for your feedback, and we sincerely apologize if the breakfast did not meet your expectations. The concept of our boutique hotel and Donatela restaurant is based on mindful eating. We carefully select only high-quality,… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewBreakfast, staff, location and spa
Expensive
Dear Olga, Thank you for your review! We are delighted to hear that you had a pleasant stay at our hotel. We understand that pricing is an important factor when choosing a hotel. That’s why we offer package programs that include not only accommodation but also wellness treatments, spa services, and dining. These packages provide excellent value, allowing guests to enjoy a comprehensive experience at a more advantageous rate. Perhaps for your next visit, you might find one of these options interesting to plan an even more enriching and cost-effective stay. We would be happy to assist you in selecting the best package that meets your preferences and needs. We look forward to welcoming you again! Best regards, Gabriel Cornea, General Manager
Dear Olga, Thank you for your review! We are delighted to hear that you had a pleasant stay at our hotel. We understand that pricing is an important factor when choosing a hotel. That’s why we offer package programs that include not only ac… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 September 2024 · Stayed in July 2024
Verified reviewOk
We waiting long time for staff at brekfest .. was empty 😨
Dear Milín, thank you so much for your kind review! We’re thrilled to hear you enjoyed your experience with us. We also appreciate your feedback about the service, and we apologize for the delay in having the breakfast staff attend to you. While we strive to provide prompt and attentive service, we understand how important it is to feel taken care of throughout your meal. Rest assured, we’ll be addressing this with our team to ensure a more seamless experience in the future. We hope to have the pleasure of serving you again soon! Best Regards, Gabriel Cornea General Manager
Dear Milín, thank you so much for your kind review! We’re thrilled to hear you enjoyed your experience with us. We also appreciate your feedback about the service, and we apologize for the delay in having the breakfast staff attend to you. … Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewEverything is perfect. We are very difficult clients and the hotel matched every single expectation
All perfect
Dear Marie. , Thank you so much for your amazing review! We’re absolutely delighted to hear that everything was perfect and that we were able to meet all of your expectations. It’s our goal to provide the best possible experience for our guests, and we’re thrilled to know we succeeded in doing so during your visit. We can’t wait to welcome you back again soon! Thank you for choosing us, and we look forward to making your next stay just as memorable! Best Regards, Gabriel Cornea General Manager
Dear Marie. , Thank you so much for your amazing review! We’re absolutely delighted to hear that everything was perfect and that we were able to meet all of your expectations. It’s our goal to provide the best possible experience for our gu… Show more
Reviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 6 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 December 2023 · Stayed in December 2023
Verified reviewReviewed: 19 November 2023 · Stayed in November 2023
Verified reviewDear Ms. Bubnova, Thank you so much for the kind review of our hotel! Your opinion matters to us and we strive to improve our services as much as possible. We are truly grateful for your warm words and the visit, we already look forward to welcoming you back in the future. Sincerely yours, Gabriel Cornea General Manager
Dear Ms. Bubnova, Thank you so much for the kind review of our hotel! Your opinion matters to us and we strive to improve our services as much as possible. We are truly grateful for your warm words and the visit, we already look forward … Show more
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewNice rooms and spa. Breakfast very good and local waiter.
Staff except Chef very poor not on the level of4 or 5 stsrs.
Dear Anonymous, Thank you for choosing Hotel Aleksander Medical & SPA and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we are using guest comments to coach our team in order to provide a better experience in the future. Unfortunately I am not able to understand and investigate what was wrong during your stay as you are not giving any details and also I am not able to identify you. Therefore I am also not able to work on mistakes so that they are not repeated in the future either with you or with other guests. I hope you will give me a chance to do this work by contacting me directly. Again, thank you for sharing your comments. Sincerely yours, Aleksei Volgin General Manager
Dear Anonymous, Thank you for choosing Hotel Aleksander Medical & SPA and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make ea… Show more
Reviewed: 26 September 2023 · Stayed in September 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 10 June 2023 · Stayed in June 2023
Verified reviewReviewed: 22 January 2023 · Stayed in December 2022
Verified review