Reviews of Wink at Upper Cross Street 2 stars
38 Upper Cross Street, Chinatown, 058341 Singapore, Singapore
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI liked the location. It was so accesible to MRT when going to the Airport. The staffs werefriendly.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery centrally located just a few steps from metro station. The stuff was kind and helpful, especially the young lady!Breakfast was basic, but ok. Finally, there is space for washing and drying clothes
Showers and toilets are at the same narrow space
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewgreat location as it just opposite of the MRT station, friendly and helpful staff.
The room door lock not working have to leave it open so it's not so convenient during the stay. Staff tried to repair but can't fixed it.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable stay. Great location close to public transport in Chinatown.
Hi Bettina, Thank you for the wonderful review! We are glad that you enjoyed your stay with us. We look forward to welcoming you again! Warm regards Wink Team
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified review1 min walk from chinatown exit f .. amazing location.. clean… fast checkin helpful staff.. easy for layover.: 2 nd time will come again.
Can be busy and crowded at 7 am, as breakfast only opens then.. can mayne open breakfast a little bit earlier to disperse the morning crowd.
Dear guest, Thank you for your wonderful feedback! We’re delighted to know you appreciated our amazing location, cleanliness, smooth check-in, and helpful staff — and even happier that this was already your second stay with us. Your suggestion about opening breakfast earlier is very thoughtful, and we’ll definitely keep it in mind as we look for ways to make mornings more comfortable for our guests. Warm regards, Wink Team
Dear guest, Thank you for your wonderful feedback! We’re delighted to know you appreciated our amazing location, cleanliness, smooth check-in, and helpful staff — and even happier that this was already your second stay with us. Your sugge… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewthe rooms and beds are great. each bed has a curtain, socket, light etc, the room has a lot of light and is well ventilated. there are digital lockers too. the breakfast is a big bonus, toast with jam and peanut butter, various types or cereal with fresh milk, coffee and tea. the bathrooms upstairs are big, all bathrooms are modern and cleaned regularly. overall very clean given the number of people. unbeatable location. great value for money.
if it is something you want - we didnt care - this is not a place to socialize or hang out. there are virtually 3 tables on the terrace and no common spaces that would invite any interaction. it’s a transit place, people are basically passing by. there are many many people, even families with kids.
Hi Malgorzata, Thank you for your detailed review! We’re delighted that you appreciated the comfort of our rooms, the facilities within each bed, our breakfast selection, and the cleanliness of the bathrooms. It’s also wonderful to hear that you enjoyed our unbeatable location and found us to be great value for money. We understand your point about the social atmosphere though we’re glad that our hostel suited your needs. Warm regards, Wink Team
Hi Malgorzata, Thank you for your detailed review! We’re delighted that you appreciated the comfort of our rooms, the facilities within each bed, our breakfast selection, and the cleanliness of the bathrooms. It’s also wonderful to hear t… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean bathrooms and rooms. Nice staff
Poor WiFi in the rooms and even in the common area. Come on, man. I couldn’t even connect while I was in my bed, which is pretty unacceptable nowadays.
Hi Seth, Thank you for your feedback. We’re glad you found our bathrooms and rooms clean and our staff nice. We apologize for the issues with the WiFi in both the rooms and common areas. We understand how important reliable connectivity is and will look into improving it for our guests. Warm regards, Wink Team
Hi Seth, Thank you for your feedback. We’re glad you found our bathrooms and rooms clean and our staff nice. We apologize for the issues with the WiFi in both the rooms and common areas. We understand how important reliable connectivity i… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe bed was comfortable and the location was perfect as I'ts central and I met new people as well.
Sometimes at night it can be noisy as some people who will turn and hit walls 😂. Overall it's good for a short stay.
Hi Alfe, Thank you for your feedback. We’re glad you enjoyed our comfortable beds, central location, and the chance to meet new people. We appreciate your understanding about the occasional noise at night — it’s part of the lively hostel atmosphere. We’re happy to hear you had a good stay overall. Warm regards, Wink Team
Hi Alfe, Thank you for your feedback. We’re glad you enjoyed our comfortable beds, central location, and the chance to meet new people. We appreciate your understanding about the occasional noise at night — it’s part of the lively hostel … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThis is a very nice hostel to stay in while in Singapore. The beds are comfy, the rooms are quiet. There's breakfast for free. The WiFi is working well and you can walk to a lot of places from here. I slept like a baby.
Not that many restrooms and showers to use when hostel is fully booked. Other than that nothing to complain about.
Hi Kristina, Thank you for your lovely review. We’re glad you enjoyed our comfy beds, quiet rooms, free breakfast, reliable WiFi, and walkable location. It’s great to hear you slept so well. Warm regards, Wink Team
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location and convenience of access. The room was comfortable. The place has a hostel vibe, but our private room was conveniently located near the showers/bathrooms, which were clean.
Nothing to dislike, you just need to have the right expectations. The issue of not having an elevator should be clearly communicated, but I believe it was.
Hi Cecilia, Thank you for your feedback. We’re glad you enjoyed our great location, comfortable room, and clean facilities. We appreciate your note about the lack of an elevator — as our property is a preserved heritage building, a lift cannot be installed. We’re happy to hear you felt this was communicated clearly. Setting the right expectations is important to us, and we’re glad yours were met. Warm regards, Wink Team
Hi Cecilia, Thank you for your feedback. We’re glad you enjoyed our great location, comfortable room, and clean facilities. We appreciate your note about the lack of an elevator — as our property is a preserved heritage building, a lift c… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe location is perfect to visit singapore and the breakfast and the rooms are really good for the price that it is.
Hi Alba, Thank you for the wonderful review! We are glad that you enjoyed your stay with us. We look forward to welcoming you again! Warm regards Wink Team
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewVery convenient
None
Hi Monieliza, Thank you for the wonderful review! We are glad that you enjoyed your stay with us. We look forward to welcoming you again! Warm regards Wink Team
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe location, very close to Chinatown MRT st. Female dorm. Breakfast included in the price. Towels and blankets included in the price. Was possible doing early check in (i arrived around 12 pm). They have locker and the key is automatic, so no need to rent key lock.
There was no elevator, but it’s located in 2nd floor. So be aware when you’re carrying heavy luggage. Wish they have mirror inside the female dorm.
Hi Zulfa, Thank you for your feedback! We’re glad you enjoyed our great location near Chinatown MRT, the included breakfast, towels, blankets, and convenient automatic lockers. We’re also happy we could accommodate your early check-in. We appreciate your note about the lack of an elevator and the suggestion to add a mirror inside the female dorm — we’ll certainly consider this to improve guest comfort. Warm regards, Wink Team
Hi Zulfa, Thank you for your feedback! We’re glad you enjoyed our great location near Chinatown MRT, the included breakfast, towels, blankets, and convenient automatic lockers. We’re also happy we could accommodate your early check-in. We… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified review-
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Hi Phattharapohn, Thank you for the wonderful review! We are glad that you enjoyed your stay with us. We look forward to welcoming you again! Warm regards Wink Team
Reviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified review