Skip to main content
  1. Hotel reviews homepage
  2. Singapore hotel reviews
  3. Singapore hotel reviews
  4. Reviews of Wilby Central Serviced Apartments

Reviews of Wilby Central Serviced Apartments 4 stars

15 Queen Street, #01-01 Tan Chong Tower Wilby Central Serviced Apartments, Victoria, 188537 Singapore, Singapore

#116 of 491 hotels in Singapore

Guests' Choice

Review score

Based on 102 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 August 2025

    10
    Love it
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Would be nice to have a bar/pub 🙂

    We had a really comfy stay at Wilby Central! The accommodation was well-equipped but in excellent condition. It was the little touches not often found in other places that made us feel welcomed and gave it that homey vibe. One such example, the shoe rack in the cupboard - to be able to have our shoes neatly tucked away and out of sight…no more eye sore after a tiring day out! Plus, everything was spotless—the fridge, microwave, and kettle were all clean and free of stains. Most of the staff were friendly and eager to help, always making sure we had a comfortable stay. Their warm smiles and respectful greetings were a delight, with a special shout-out to Sukuma and Shanti, and of course, Iskandar, whom we met on our checkout day. Our housekeeper, Nurul, was fantastic—courteous and thorough in keeping our room in great shape. She even noticed we had used up all the hangers and added more without us even asking! This level of attention to detail across the board really shows that the management is thoughtful and committed to providing great service. As frequent travelers to Singapore, we might have just found our go-to place!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Really enjoyed my stay and would definitely stay there again
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 8 nights
    • Submitted via mobile

    Slightly chaotic at check out. No lock up luggage storage. I think a ticketed system for your luggage pieces would be a great idea.

    Very conveniently located. Friendly staff.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Superb
    • Couple
    • Studio Superior
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The location, close to everything. The staff were lovely and welcoming. The room was comfortable and well appointed

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 7 nights

    $500 mandatory security deposit is only possible with Credit card or cash (very inconvenient for users with only a debit card as the refund takes months to process using this option).

    Staff is quite helpful and friendly, especially the night shift Location is extremely convenient - hard to beat unless you are staying in MBS or one of the Fullertons. Spacious rooms (atleast in the 2BHK), aircon and wifi are superb Innovative bathroom features (Japanese style toilet, clothes drying mechanism)

    Stayed in August 2025

  • Reviewed: 21 July 2025

    9.0
    Great stay and super staff.
    • Leisure trip
    • Family with young children
    • Studio Premier
    • Stayed 9 nights
    • Submitted via mobile

    Unable to lock the room door from the inside.

    Spacious and well appointed room for our 9 night stay. Very friendly and helpful staff. Special mention to the Manager Serene and the front office and housekeeping staff, Thana, Prakash, Logan, Thiru, Shanti and Pavithra. Nothing was too much trouble for them. We had a couple of issues with the air-conditioning and it was fixed promptly. Will definitely stay at Wilby Central again.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Nice stay at Wilby
    • Business trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    N/A

    This is my second time staying with Wilby, and the whole team took good care of me. All staff are super friendly and helpful :) Short walk to supermarkets, shopping malls, bus and tube stations.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 7 nights
    • Submitted via mobile

    Leaving.

    Welcoming staff (even at 2am, when we arrived). Lovely room, clean, comfortable, well appointed, excellent kitchen, spacious, good wifi, washing machine (and the bathroom doubled as a dryer), quiet, close to 3 MRT lines. Easily the best place we've stayed in Singapore.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Excellent serviced apartment in a great central location.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Nil.

    Excellent serviced apartment in a great central location. Our Studio apartment was very comfortable including a kitchenette and washing machine Easy access to cafes, transport and close to major sightseeing locations such as Marina Bay. Staff friendly and very helpful. We returned for our second stay here, as this was perfect for us the first time we stayed.

    Stayed in June 2025

  • Reviewed: 19 May 2025

    10
    Staying at Wilby Central is like coming back to own home.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Can’t think of anything to fault it.

    The property was located closed to public transport & shopping malls. The staffs were extremely great & friendly , special mention to Serene Teo ( Resident Manager) & Thaya ( Chief Conceige ) who was very accommodating & made our stay at Wilby Central like coming back to our own home. Will definitely be staying here again on our next trip.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    10
    This apart-hotel is a gem, and to be highly recommended!
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 8 nights
    • Submitted via mobile

    I never did learn how to fine tune the aircon myself, and often found it either too cold or too warm, but the front desk did offer to send someone up to re-set it including the direction of the airflow. The in-room control panel is more complicated than it needs to be.

    Wilby Central is well located, walking distance to many of Singapore’s tourist destinations. The building is well managed and the staff are very helpful. The breakfast lounge is available on week day mornings for a simple breakfast from 6:30 - 8:30 am but the lounge itself remains open all day for self serve coffee or tea. The apartment was clean and bright and well equipped, with room service available 3 times weekly. A short walk away there are many restaurants and shops , and there is easy access to the public transport system if you want to go further afield.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    10
    Perfect stay in such a central location!
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 8 nights
    • Submitted via mobile

    Perfect stay! My husband and I were visiting our family back home and we thought a serviced residence would be ideal. And we really lucked out with Wilby!! The staff (reception, security, housekeeping and everyone else) were so so kind and helpful! The location was perfect - it's so close to so many places (food places, malls etc.) and they were so walkable too! Also very close to mrt stations (both circle & green lines). Room was perfect for our stay - we had kitchenette, washer, cute way to dry our clothes, fridge; bed was super comfy! Didnt have any issues & amenities were great (workspace in the lounge, breakfast etc). Definitely felt like a home when we were there. All in all, we'll definitely come back here for our next stay! Thanks so much for such a great stay!!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Comfy, functional, clean environs, cheerful staff, would love to stay longer!
    • Business trip
    • Couple
    • Studio Superior
    • Stayed 13 nights
    • Submitted via mobile

    Nothing

    It was like a home away from home, only centrally located with lots of places to visit and experience. The room was just as depicted and more!

    Stayed in March 2025

  • Reviewed: 27 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Superior
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast was disappointing and not available on the weekend.

    Good location near MRT station, good a/c, plenty of space.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 14 nights

    It is good, I do hope they may able to add gruten free menu on their breakfasts.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    8.0
    Proximal to the center and tourist spots.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Only one card for two guests. Housekeeping doesn’t refill toiletries and even forgot to refill our bath towels. A/C maintenance was done without prior notice and staff tried to enter the apartment while we were getting ready to head out.

    Good location and nice apartment room and facilities.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Studio Superior
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast is a bit basic

    Great location, very clean, friendly staff

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Overall we were happy that we chose to stay at Wilby in comparison to staying in a hotel
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 9 nights

    The layout in the kitchen area is a bit cramp where it is hard to reach the cupboard where the plates were kept

    Central location, comfortable bed, clean, good selection of tv channels/apps with friendly & helpful staff.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    9.0
    The location and the staff were excellent
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 6 nights
    • Submitted via mobile

    NA

    Spacious and clean. The Japanese drying of clothes worked a treat

    Stayed in December 2024

  • Reviewed: 14 December 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Studio
    • Stayed 9 nights
    • Submitted via mobile

    The apartment is clean, comfortable, well equipped and ideally located in the city center. Front desk staff Thiaya gave us a thorough orientation of the apartment and is friendly and helpful.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    9.0
    Wonderful spacious and comfortable serviced apartment in a great central location.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 7 nights
    • Submitted via mobile

    Nil.

    Loved the extra features of our spacious apartment such as kitchen and washing machine. It was very clean, comfortable and quiet. Its central location gave us easy access to many attractions, as well as shops and transport. Staff were friendly and helpful at all times. Was a great apartment for our one week stay. Highly recommended.

    Stayed in December 2024

  • Reviewed: 23 November 2024

    9.0
    Very clean and comfortable with friendly, helpful staff with all the amenities you could want.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 12 nights
    • Submitted via mobile

    Pastries and hot food could have been less oily and fresher.

    Breakfast included Monday to Friday. Staff were lovely and it was very clean but ended up having toast most days as pastries and hot food were not great.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    10
    Perfect apartment highly recommend!
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast is very simple and too yearly.

    Huge and very clean apartment with everything that you need. Perfect location 5-10 minutes to 2 different lines of subway (MRT) and close to bus stations. 5 minutes to Bugis shopping mall with food, grocery store

    Stayed in November 2024

  • Reviewed: 11 November 2024

    9.0
    Great for couples wanting a bit more space than a regular hotel room
    • Leisure trip
    • Couple
    • Studio Superior
    • Stayed 6 nights
    • Submitted via mobile

    Slightly expensive but understandable given location

    Great location, great view, excellent size, great facilities

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Quiet, Convenient and Clean
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Very good location. Just a minute walk from subway station !

    Stayed in November 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!