8.2

Reviews of D'Hotel Singapore managed by The Ascott Limited 4 stars

231 Outram Road, Tiong Bahru, 169040 Singapore, Singapore

  • Sondrae

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Roomy, clean and comfortable - that’s all we needed.

    Bed too hard - no breakfast.

    Property response:

    Dear Sondrae,-- Thank you very much for taking the time to share your feedback following your recent stay at D Hotel Singapore.-- We are pleased to hear that you had a pleasant stay and that you found the room to be spacious, clean, and comfortable. It is always encouraging to know that the essentials of a restful stay met your expectations.-- At the same time, we appreciate your honest comments regarding the firmness of the bed and the absence of a breakfast service. Comfort preferences can vary, and we regret that the mattress did not provide the level of comfort you were hoping for. -- While we currently do not offer breakfast on-site, we are exploring options to better support guests who prefer a convenient dining start to their day. In the meantime, our team will be happy to recommend nearby cafés and eateries that offer a variety of breakfast choices.-- Thank you once again for choosing D Hotel Singapore. We hope to welcome you and your partner back in the future and provide you with an even more comfortable and seamless experience.-- Warm regards, The management of D Hotel Singapore

    Dear Sondrae,-- Thank you very much for taking the time to share your feedback following your recent stay at D Hotel Singapore.-- We are pleased to hear that you had a pleasant stay and that you found the room to be spacious, clean, and c… Show more

    D'Hotel Singapore managed by The Ascott Limited
    27 August 2025
  • Albert

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    All staff from reception to housekeeping were very much friendly, responsive, pro-active and professional. All with good English and well groomed.

    To fix the treadmill. Why are these tings always "under maintenance"? The rest of the gym was great with good quality machines albeit limited and cramped. Good for a daily, basic power workout.

    Property response:

    Dear Albert, --- Greetings from D Hotel Singapore. --- Thank you for choosing to stay with your lovely partner for 2 nights and for sharing such a thoughtful review. --- We are delighted to learn that you appreciated the excellent value of our boutique hotel, the charm of our trendy neighbourhood, and the ease of access to Singapore’s key highlights. --- Your kind compliments for our team truly mean a great deal to us. We are thrilled that you found our colleagues from reception to housekeeping to be friendly, responsive, proactive and professional. At D Hotel, we place strong emphasis on providing genuine hospitality and attentive service, and it brings us great joy to know that our efforts made your stay a pleasant and memorable one. --- We are also grateful for your feedback regarding the treadmill. Please rest assured that we will share your comments with the relevant parties for their review, as we strive to ensure our facilities remain in good condition for the comfort of our guests. ---- We look forward to welcoming you and your lovely partner back for another enjoyable stay in the near future. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear Albert, --- Greetings from D Hotel Singapore. --- Thank you for choosing to stay with your lovely partner for 2 nights and for sharing such a thoughtful review. --- We are delighted to learn that you appreciated the excellent… Show more

    D'Hotel Singapore managed by The Ascott Limited
    26 August 2025
  • Andrea

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Salomé

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Very good location. Staff was amazing. Big rooms compared to others hotels in Singapore.

    Maybe they should propose a breakfast

    Property response:

    Dear Salomé,-- Thank you very much for taking the time to share your kind feedback following your recent stay at D Hotel Singapore.-- We are delighted to hear that you enjoyed our central location and that our team left a positive impression with their service. -- It is also wonderful to know that you appreciated the spaciousness of our rooms, especially in comparison to other hotels in Singapore.-- We also appreciate your suggestion regarding the availability of breakfast. Your feedback is valuable and has been shared with our management team for consideration as we continue to explore ways to enhance the overall guest experience.-- Thank you once again for choosing D Hotel Singapore. We look forward to welcoming you and your partner back in the near future.-- Warm regards, The management of D Hotel Singapore

    Dear Salomé,-- Thank you very much for taking the time to share your kind feedback following your recent stay at D Hotel Singapore.-- We are delighted to hear that you enjoyed our central location and that our team left a positive impress… Show more

    D'Hotel Singapore managed by The Ascott Limited
    25 August 2025
  • Wtacs

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    We liked the neigborhood where the hotel is located. It is quiet and accessible. The staff were friendly and accommodating. There is a pantry area where you can heat your food and get filtered water. Although faucet water in SG is drinkable.

    Since the hotel was rennovated it would have been great if the rest rooms have bidet. Some amenities are upon request only.

    Property response:

    Dear wtacs, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your review following your recent three night stay with your lovely family. ---- We are delighted to know that you and your family enjoyed a relaxing stay and that you appreciated the quiet yet accessible neighbourhood in which our boutique hotel is located. --- It is also wonderful to hear your kind compliments on our friendly and accommodating team as well as the convenience of the pantry at the lobby. --- We would like to clarify that the property has not undergone renovations and we are grateful for your suggestion regarding the fixture of a bidet. Please be assured that we will share your feedback with the relevant parties for their review when renovation works are considered in the future. --- Your comments on amenities are also duly noted and will be carefully reviewed to further enhance the experience of our valued guests. --- Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back to D Hotel Singapore for another comfortable and enjoyable stay. --- We are at your service, and we wish all of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear wtacs, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your review following your recent three night stay with your lovely family. ---- We are delighted to know that you and your family enjoye… Show more

    D'Hotel Singapore managed by The Ascott Limited
    25 August 2025
  • Wayne

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    It was at a convenient location, staff were nice, good value for money

    There were a lot of design problems with the hotel room: 1. Bathroom light is only accessible from the bedside table 2. Bedside ports were right behind the tables and were inaccessible. There were only 1 other port (excluding kettle) that was accessible 3. There was no convenient location for toilet paper

    Property response:

    Dear Wayne, --- Greetings from D Hotel Singapore. --- Thank you for sharing your recent experience of staying with your lovely partner for 2 nights. --- We are pleased to learn that you found our location convenient, appreciated the warm service and regarded your stay as good value for money. --- We also sincerely thank you for your valuable feedback about the condition and design of the room. We regret any inconvenience that you and your partner may have encountered during your stay. Please be assured that we will share your comments with the relevant parties so that they can review improvements. Your observations are very important in helping us enhance the overall guest experience. --- We hope to have the opportunity of welcoming you and your lovely partner back in the future for a more seamless and comfortable stay. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear Wayne, --- Greetings from D Hotel Singapore. --- Thank you for sharing your recent experience of staying with your lovely partner for 2 nights. --- We are pleased to learn that you found our location convenient, appreciated t… Show more

    D'Hotel Singapore managed by The Ascott Limited
    24 August 2025
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  • Roger

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Good value and location is perfect.

    Switching of the lights is a bit confusing. Lights are either all on or off.

    Property response:

    Dear Roger, --- Greetings from D Hotel Singapore. --- Thank you very much for sharing your feedback following your 3-night stay in our 4th level room with your lovely wife. --- We are pleased to know that you found our boutique hotel comfortable and of good value, and that the location was perfect for your stay. --- Our property is conveniently situated near many eateries, various public transport options and Tiong Bahru, the oldest neighbourhood in Singapore, which is filled with eclectic Art Deco buildings and considered one of the hippest communities in our city state today. --- Please accept our sincere apologies for any inconvenience or discomfort caused by the lighting system in your room. We appreciate your valuable feedback and will share it with the relevant parties so they can review potential improvements to enhance guest experience and comfort. --- We truly appreciate your feedback and hope to have the pleasure of welcoming you and your lovely wife back to D Hotel Singapore for another enjoyable stay. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear Roger, --- Greetings from D Hotel Singapore. --- Thank you very much for sharing your feedback following your 3-night stay in our 4th level room with your lovely wife. --- We are pleased to know that you found our boutique ho… Show more

    D'Hotel Singapore managed by The Ascott Limited
    23 August 2025
  • Mihai

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Beyza

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Katalin

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    It is in a good location, there are metro networks in several directions, and a bus stop right next to the accommodation. Spacious room, good bathroom. The staff is kind and attentive.

    It was a shame that the room could not be ventilated, unfortunately there was a musty smell.

    Property response:

    Dear Katalin,-- Thank you very much for taking the time to share your experience following your recent stay at D Hotel Singapore.-- We are pleased to know that you enjoyed our convenient location, with easy access to multiple metro lines and a nearby bus stop, as well as the spacious room and well-appointed bathroom. -- It is also wonderful to hear your kind words about our team. Your compliments on their attentiveness and hospitality are truly appreciated.-- We regret to learn, however, that the room ventilation did not meet your expectations and that you encountered an unpleasant musty smell. Please accept our sincere apologies for this inconvenience. Your feedback has been shared with our housekeeping and maintenance teams for immediate attention, as we are committed to providing a comfortable and fresh environment for all our guests.-- Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your lovely family back and provide an even more enjoyable stay in the future.-- Warm regards, The management of D Hotel Singapore

    Dear Katalin,-- Thank you very much for taking the time to share your experience following your recent stay at D Hotel Singapore.-- We are pleased to know that you enjoyed our convenient location, with easy access to multiple metro lines … Show more

    D'Hotel Singapore managed by The Ascott Limited
    15 August 2025
  • 7.0 Good
    Van

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Jürgen

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Nice Little Hotel for people who do not warnt to stay in busy downtown. However, Bus and MRT stations are nearby. Chinatown is a 15 Minuten walk away. Friendly and helpful staff. A special thank goes to Ana.

    N/A

    Property response:

    Dear Jürgen,-- Thank you for taking the time to share your kind review of your stay at D Hotel Singapore. -- We are delighted to hear that you appreciated the peaceful location, with convenient access to public transport and nearby attractions such as Chinatown.-- It is also wonderful to know that our team made a positive impression, especially Ana. Your special mention will certainly be shared with her and the rest of our staff, as it will mean a great deal to them.-- We look forward to welcoming you back for another enjoyable stay.-- Kind regards, The management of D Hotel Singapore

    Dear Jürgen,-- Thank you for taking the time to share your kind review of your stay at D Hotel Singapore. -- We are delighted to hear that you appreciated the peaceful location, with convenient access to public transport and nearby attrac… Show more

    D'Hotel Singapore managed by The Ascott Limited
    14 August 2025
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  • Livi

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
  • Karina

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Good location, large rooms, clean.

    Limescale residue in the shower, shower handle was continuously falling out. Sometimes there was noise coming from a busy intersection nearby.

    Property response:

    Dear Karina --- Greetings from The D Hotel Singapore. --- Thank you for taking the time to share your recent stay experience with us. We are pleased to know that you appreciated our good location, spacious rooms, cleanliness and the value we offer as a boutique hotel. --- We are however sorry to learn about the limescale residue in the shower, the issue with the shower handle and the noise from the nearby intersection. Please accept our sincere apologies for any inconvenience caused during your 2-night stay in a 2nd level room. Your feedback has been shared with our housekeeping and maintenance teams for prompt follow up and improvement. --- We truly value your comments as they help us enhance the comfort and experience for all our guests. We hope to have the opportunity to welcome you and your partner back for a more seamless and enjoyable stay in the future. --- We are at your service, and we wish both of you well. --- Kind regards --- The management of D Hotel Singapore

    Dear Karina --- Greetings from The D Hotel Singapore. --- Thank you for taking the time to share your recent stay experience with us. We are pleased to know that you appreciated our good location, spacious rooms, cleanliness and the va… Show more

    D'Hotel Singapore managed by The Ascott Limited
    11 August 2025
  • Casie

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Location is convenient with bus stops so close

    Old and not smelly

    Property response:

    Dear Casie Marie, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your feedback regarding your recent stay with your husband. We sincerely apologise for the disappointment and any discomfort caused by the condition of our boutique hotel. Please be assured that we will share your feedback with the relevant parties so that they can review and consider improvements. --- We are also sorry for the discomfort caused by the unpleasant smell and would like to inform you that our Housekeeping Manager will investigate this matter thoroughly and ensure that the necessary corrective works are carried out. --- Your comments are important to us as they help improve the experience for all our guests. We hope to have the opportunity to welcome you and your husband back and provide a better stay in the future. --- We wish both of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear Casie Marie, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your feedback regarding your recent stay with your husband. We sincerely apologise for the disappointment and any discomfort caused by t… Show more

    D'Hotel Singapore managed by The Ascott Limited
    9 August 2025
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  • Lisa

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Location quite good not far from MRT. Spacious room with lots of windows. Reception staff were very helpful. Bed very comfortable. The rate was very reasonable (I booked 5 months ago but noticed the rate was much higher at the time I stayed)

    Small light in bathroom that stayed on was annoying. Would have liked restaurant to be available.

    Property response:

    Dear Lisa,-- Thank you very much for taking the time to share your feedback following your recent stay at D'Hotel Singapore.-- We are pleased to hear that you found your room spacious and comfortable, and that our location near the Mass Rapid Transit station was convenient for you. – It is wonderful to know that our reception team was helpful and that you enjoyed the comfort of your bed. We also appreciate your positive comments regarding the value you received from your booking.-- We apologise for the inconvenience caused by the small light in the bathroom that remained on. Your feedback is important, and we will address this issue promptly. – Thank you once again for choosing D'Hotel Singapore. We look forward to welcoming you and your partner back for another enjoyable stay.— Warm regards, The management of D'Hotel Singapore

    Dear Lisa,-- Thank you very much for taking the time to share your feedback following your recent stay at D'Hotel Singapore.-- We are pleased to hear that you found your room spacious and comfortable, and that our location near the Ma… Show more

    D'Hotel Singapore managed by The Ascott Limited
    8 August 2025
  • Christine

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Michael

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Very friendly and helpful staff.

    No hot water

    Property response:

    Dear Michael, --- Greetings from D Hotel Singapore. --- Thank you for sharing your perfect rating and for choosing to stay with us together with your lovely wife. --- We are delighted to hear that your lovely wife and you had a great stay and that our friendly and helpful staff left a positive impression on you. Your kind words are deeply appreciated and will be shared with the team as encouragement for their continued dedication to guest satisfaction. --- We would also like to sincerely apologise for the inconvenience caused by the lack of hot water during your stay. Please be assured that our Engineering team will conduct a thorough inspection of the room on the 5th level and carry out all necessary corrective works to ensure this does not recur. --- We hope to welcome you and your lovely wife back again for another enjoyable stay at our boutique hotel. --- Kind regards, --- The management of D Hotel Singapore

    Dear Michael, --- Greetings from D Hotel Singapore. --- Thank you for sharing your perfect rating and for choosing to stay with us together with your lovely wife. --- We are delighted to hear that your lovely wife and you had a gre… Show more

    D'Hotel Singapore managed by The Ascott Limited
    4 August 2025
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  • Sally

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    I liked the size of the room - plenty of space compared with a lot of other hotel rooms elsewhere. The beds were very comfortable. The location was good, not too far from an MRT station, and close to a food centre and other restaurants.

    Maybe more information in reception or in the rooms about local facilities or things to do.

    Property response:

    Dear Sally, --- Greetings from D Hotel Singapore. --- Thank you for choosing to stay with us and for taking the time to share your thoughtful feedback. We are pleased to hear that you and your husband had a comfortable and convenient stay. It is wonderful to know that you appreciated the spacious room, comfortable beds, and our central location close to transport and dining options. --- We also appreciate your suggestion regarding providing more information about local facilities and things to do. This is a helpful insight and we will certainly share it with the relevant persons for consideration to enhance the guest experience. --- We hope to have the pleasure of welcoming you and your husband back to D Hotel Singapore on your next visit. --- Kind regards, --- The management of D Hotel Singapore

    Dear Sally, --- Greetings from D Hotel Singapore. --- Thank you for choosing to stay with us and for taking the time to share your thoughtful feedback. We are pleased to hear that you and your husband had a comfortable and convenient … Show more

    D'Hotel Singapore managed by The Ascott Limited
    4 August 2025
  • Hesham

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    The staff ( the receptionists) Location

    No restaurants

    Property response:

    Dear Hesham, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your feedback following your recent stay with us. --- We are delighted to hear that our Guest Service team was able to assist with your swimming training arrangements at our sister property and that you appreciated the service and our convenient location. --- While we do not have an in-house restaurant, we are pleased to share that our team would be glad to provide you with recommendations and directions to a wide variety of eateries in the neighbourhood. The Tiong Bahru area is home to one of Singapore’s best hawker centres and is a vibrant locale filled with endless dining options. It is a favourite spot among locals for café hopping, offering a rich and diverse selection of food to explore and enjoy. ---- We truly appreciate your kind comments and look forward to welcoming you back to D Hotel Singapore in the near future. --- Kind regards, --- The management of D Hotel Singapore

    Dear Hesham, --- Greetings from D Hotel Singapore. --- Thank you for taking the time to share your feedback following your recent stay with us. --- We are delighted to hear that our Guest Service team was able to assist with your swi… Show more

    D'Hotel Singapore managed by The Ascott Limited
    4 August 2025
  • Patrick

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Nice hotel in interesting and historic area of south Singapore

    Very large room, clean and stylish

    Property response:

    Dear Patrick,-- Thank you for sharing your feedback following your recent stay at D'Hotel Singapore.-- We are delighted to know that you appreciated our spacious, clean, and stylish rooms, as well as our location in the vibrant and historic southern part of Singapore.— It is also great to hear that you enjoyed the convenience of being just a short taxi ride away from the city centre, with a nearby park offering a peaceful retreat.-- We have noted your comment regarding the breakfast timing as listed on the booking platform. We sincerely apologise for any confusion this may have caused and will work with our partners to ensure the information is accurate and up to date.-- Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you and your lovely partner back on your next visit to Singapore.-- Warm regards, The management team of D'Hotel Singapore

    Dear Patrick,-- Thank you for sharing your feedback following your recent stay at D'Hotel Singapore.-- We are delighted to know that you appreciated our spacious, clean, and stylish rooms, as well as our location in the vibrant and hi… Show more

    D'Hotel Singapore managed by The Ascott Limited
    1 August 2025
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  • Jonah

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Kawtar

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Very friendly staff

    Property response:

    Dear Kawtar, --- Greetings from D’Hotel Singapore! – Thank you for choosing our boutique hotel. – We are thrilled to learn you and your lovely daughter enjoyed your stay with us. -- All of us sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will thank them for their dedicated service. Thank you for making them feel valued too! --- We sincerely thank you for giving us the great privilege and pleasure of having been of service to you and your lovely daughter, and we earnestly look forward to welcoming both of you back. – We are at your service, and we wish you and your lovely daughter well. --- Kind regards, -- The management of D’Hotel Singapore

    Dear Kawtar, --- Greetings from D’Hotel Singapore! – Thank you for choosing our boutique hotel. – We are thrilled to learn you and your lovely daughter enjoyed your stay with us. -- All of us sincerely thank you for your heartwarming … Show more

    D'Hotel Singapore managed by The Ascott Limited
    29 July 2025
  • Emily

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The room was clean, the staff were very friendly, the property was in a great location. Lots of toiletries were provided. I also liked that they provided a water filter instead of plastic water bottles in the room.

    Nothing

    Property response:

    Dear Emily, --- Greetings! --- Thank you very much for your perfect rating and for taking the time to share your experience at D Hotel Singapore. --- We are delighted to know that you and your partner enjoyed your stay with us and appreciated the cleanliness of your room, our convenient location, and most of all, the warm and friendly service provided by our team. Your kind compliments mean a great deal to us and will be shared with all our staff as they serve as an encouragement to continue delivering genuine and attentive hospitality to our valued guests. Thank you for fuelling everyone's passion to serve! --- We are also truly appreciative of your support for our Go-Green initiatives. It is wonderful to hear that you valued the in-room water dispenser with a filtering function, which is part of our ongoing efforts to reduce single-use plastics. Please be assured that our management will continue to explore and implement more sustainable practices as part of our contribution to benefit the broader environment. --- With your positive experience at our boutique hotel, we sincerely hope that D Hotel remains your preferred choice of accommodation whenever you and your partner return to Singapore. We look forward to welcoming you back for another memorable stay. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of D Hotel Singapore

    Dear Emily, --- Greetings! --- Thank you very much for your perfect rating and for taking the time to share your experience at D Hotel Singapore. --- We are delighted to know that you and your partner enjoyed your stay with us and app… Show more

    D'Hotel Singapore managed by The Ascott Limited
    28 July 2025
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  • Douglas

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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