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Reviews of The Sultan 3 stars

101 Jalan Sultan, #01-01, Kampong Glam, 199002 Singapore, Singapore

#192 of 491 hotels in Singapore

Guests' Choice

Review score

Based on 841 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 8 August 2025

    9.0
    Great place to stay.exceptionally clean
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is excellent. ⁸

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The hotel is far from the metro, so we had to use Grab most of the time.

    The location of the hotel is in the Arab quarter and is within walking distance to bars and restaurants. The room was comfortable and clean.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Lovely low rise colonial style hotel
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was really good,no bad points.

    The hotel is as described and was extremely comfortable. It's location was ideal as you had loads of eating places close by. The hotel staff were lovely especially the Manager who helped us with our taxi.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Once moved to habitable room very nice!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was given for the first night was one of the worst rooms I’ve ever stayed in, so damp that the air was thick and soupy, there was mould on the pictures, paint peeling off the walls, holes in the sheets and no hot water in the shower. Room 133! The staff were very happy to move me, they didn’t even ask what the issue was, so I’m assuming they are very aware of the issue. They did move me to an alternate room, and showed me a few options for me to choose from to be fair.

    The staff were very nice, and they were very attentive when I asked to move rooms after my first night. They showed me a few options of alternative rooms. The initial room I was given I don’t think should be used for paid accommodation as it was exceptionally damp and mouldy. But the room I was moved to was really lovely, and my family were staying in other rooms that were great too. Staff were lovely, facilities in second room were great, location good. Would recommend overall, just avoid that stinky room.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some noise from the mosque/road, but not that bothersome

    Our aircon broke, but they moved us and gave us credit for the restaurant which was kind. Excellent showers

    Stayed in July 2025

  • Reviewed: 9 June 2025

    8.0
    Satisfied.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillow is not comfortable. You may want to consider changing it to duck feathers.

    Clean and neat room. Close to the Arab Street. Complimentary mini bar with an espresso machine.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    Lovely hotel in a great location - that’s why we keep coming back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only shortcoming was our bathroom; while it was very large (& set up for accessibility), there was no way to prevent shower water going everywhere and nowhere to hang a towel or clothes. This could be easily fixed though, with a few hooks and a shower curtain 🙂

    Awesome location in beautiful, fun & hip Kampong Glam. nice upgrade to larger room. Friendly, welcoming and helpful staff. Nice touch with complimentary bar fridge. Also, we just love this old traditional restored building, it has a great feel.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a musty smell in the room, possibly due to the age of the building, but there was no actual evidence of damp.

    Authentic heritage hotel in interesting cultural district. Close to landmarks and restaurants.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Loved the Sultan, would definitely stay there next time I'm in Singapore
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    A small fridge in the room would have been nice.

    Architecture, design and reuse of original buildings. Also great location for access to Little India, the Mosques and Arab St. I really appreciated the laundry

    Stayed in April 2025

  • Reviewed: 6 May 2025

    9.0
    Great Experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very well located...close to lot of good restaurants and shopping places. Very clean and neat and the staff are very friendly. We always stay at the Sultan for of Singapore stays. Close to Masjid Sultan as well so very convenient for prayers.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    7.0
    Very good experience. Would have been perfect if there was bidet.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    no bidet

    room, location and mini bar

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location near Arab Street and good bus and metro connection to the rest of the city. The single room was small but didn’t feel cramped.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Clean and great location.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location and very clean and comfortable room

    Stayed in April 2025

  • Reviewed: 26 March 2025

    9.0
    Enjoyed stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and lovely premises

    Stayed in February 2025

  • Reviewed: 23 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great location, good value and friendly staff. No extraction fan in bathroom (or perhaps just not working) but otherwise facilities in room good. Some reviews noted being woken by morning call to prayer from nearby mosque, but we didn't this happened to us

    Stayed in March 2025

  • Reviewed: 28 February 2025

    9.0
    Classy and Comfortable Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Facing a busy road and sometimes noisy even in early morning

    Tasteful renovation of a group of shop houses to produce atmospheric authentic environment

    Stayed in February 2025

  • Reviewed: 20 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It was good

    Stayed in February 2025

  • Reviewed: 19 February 2025

    8.0
    Great holiday stay for a week. Feel of Old Singapore.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Facilities and furniture a little dated, but had character. Not the usual sterile hotel room.

    Great location in culturally rich area of Singapore. Heritage properties joined together and refurbished as a hotel. Easy access to MRT and buses. Friendly staff.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    If it rains, you need umbrella to get to your rooms on second floor.

    The front desk staff very helpful, esp in getting taxi for us. Appreciate that.

    Stayed in January 2025

  • Reviewed: 29 January 2025

    9.0
    Staff are very welcoming and organized
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Gorgeous room and convenient location

    Stayed in January 2025

  • Reviewed: 25 January 2025

    9.0
    Good heritage hotel in a good location with helpful staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a room with a window but couldn't open it or see anything out of it. Guests returning in the early hours were noisy and rang our bell several times by mistake.

    The location was excellent, lots of heritage buildings in the area and loads of restaurants, easy walking distance to Bugis, Little India and the mtr to get to other areas. The bed was very comfortable.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place in a great area. Lots to see within walking distance. Close to the Queens bus terminal to get a bus to Malaysia. I enjoyed my stay.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    9.0
    I love Singapore - visited many times since 1977! I would come back to stay at The Sultan. Thank you
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    We would have liked to come down to a breakfast - even just a continental (croissants & coffee or tea). Unfortunately, tea with coffee froth powdered milk does not work so I couldn't make an early cuppa and resorted to Jasmine tea - which I like, but my 12 year old grandson (family I was travelling with) did not get a hot drink first thing. Maybe provide the option of long life milk in the fridge or powdered milk suitable for tea drinkers. Also, put up hooks in the bathroom or on the outside of the wardrobe doors, so that we can hang up damp towels after showers. Otherwise, thanks.

    Everything was as I expected in the 'old quarter' of Singapore. It was easy to access dinner and lunch at the hotel and across the road at eateries. Staff were delightful, friendly and very helpful. It was no one's fault that Singapore was awash - 4 weeks rain in 4 days made moving around difficult so we stayed in the hotel resting instead. The last day we had help organising taxis to and from the Light Show in the gardens at the Bay. Beautiful. Thank you Sultan - loved the feeling and atmosphere

    Stayed in January 2025

Showing 1 – 25

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