Checkout was slow

Checkin was efficient, Room was excellent, breakfast & dinner buffets amazing choice & quality. staff always friendly and helpful. Easy access from hotel to MRT and city sights

Stayed in August 2025

Wish we could have stayed longer.

Amazing hotel. Firstly, the welcome by the amazing staff was one of the best we have ever had anywhere in the world. Great bedroom, great bathroom, stunning views., excellent location. The breakfast was unbelievable, so much variety, from so many parts of the world. Again, the staff were so helpful and attentive; I'd say they were on par with the staff at The Ritz in London! Thanks for a wonderful stay.

Stayed in August 2025

none

cozy beautiful room and view in the evening and bfast was soo good and many choices hope to pamper and come back to this lovely hotel. staff all very hel

Stayed in July 2025

Location, facilities, bathtub, view from the room, room service are all great

Stayed in August 2025

We have been there about once a year for the last 12 years. The quality of service is just as good today as it was before.

Perfect service as usual

Stayed in August 2025

All food was exceptional.

Stayed in July 2025

Nothing

We came all the way to Singapore to celebrate National Day, but the night was way more crowded than we expected especially around Marina Bay Sands. We ended up stuck in the crowd, and my partner had a panic attack. He wasn’t feeling well afterwards, and by Sunday, August 10, he was completely down. At first, we were given late check-out until 2 PM, but after I explained our situation, the reception kindly extended it to 3 PM. That extra hour really helped, and after resting more, my partner felt so much better. I’m really grateful for that. The food was delicious, we loved our in-room breakfast. Dinner was nice too, although the nachos weren’t quite to our taste. The view from our room, even without the Marina view, was still gorgeous. Overall, I truly enjoyed my first stay here. Thank you so much for the warm hospitality

Stayed in August 2025

Everything. The staff very friendly and helpful. Delicious buffet and exquisite bedrooms. We were very pleased and grateful for our stay 😃

Stayed in August 2025

N.A.

The view of the Marina Bay area was THE BEST.

Stayed in August 2025

Old furniture , time to change Carpets in elevator and hallways smelly with stains

Helpful staff Location

Stayed in August 2025

Nothing

The room was exactly as it was advertised. Breakfast was amazing and view was awesome. Staff were the best from any place I have stayed at before.

Stayed in July 2025

It’s a bit dated and worn at the edges The room though large needs a complete refurbishment in terms of layout and conveniences

The location Very efficient and polite staff Large room with a lovely view Excellent breakfast spread

Stayed in July 2025

Toilet should have one bar handle for elderly to hold to secure their movement. Also the shower area.

The harbour view was awesome. Toilet with bidet. Staff very polite and fiendly. Hotel always meet my request and dream stay fulfilled. My grandchildren very happy with the close-ul fireworks views.

Stayed in August 2025

The overall ambience of the Ritz. Bed comfort Size of the room

Stayed in July 2025

There were some 2 stains in the sheets and breakfast line at 10 is crazy.

The view, the location, the smell, the amenities, the quick and seamless check-in, the luggage disappearing and popping up in the room. Simply everything

Stayed in July 2025

They invited to go to spa before leaving, way after check-out time. Real luxury Great location Awesome view

Stayed in July 2025

Nothing.

Everything!!

Stayed in May 2025

For such a high price, you’d expect the toilet paper to not be sandpaper quality, and the towels were poor quality as well. The room smelled moldy when I went in. The breakfast, even though there was so much to choose from, wasn’t great. At least, not what I ate.

The view of the marina was the best thing. The bed was incredibly comfortable, the bathroom beautiful with views from the bathtub. Spacious room. I really liked my stay.

Stayed in July 2025

None

Nice people are smiley

Stayed in July 2025

NIL

Superb breakfast at The Colony, the beautiful hotel, very spacious room, comfortable bed and very attentive hotel staff.

Stayed in July 2025

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Cant get this wrong.. amazing Breakfast with huge varity for adults and kids... Super amazing staff and top notch hspitality and smiley faces of all the hotel staff and ready to help or asst.

Stayed in July 2025

Had a perfect stay. Booked at the hotel restaurant and it was wonderful. The suite we stayed in was massive and overlooked the harbour (including a light show on the water at 9pm!). A perfect conclusion to our honeymoon. Highly recommend.

Stayed in June 2025

Some towels weren’t clean.

The staff were extremely friendly and knowledgeable, specially Hakim. The room is spacious and comfortable. Breakfast is huge and covers many options. The staff made my stay honestly.

Stayed in July 2025

Room was excellent .. staff were excellent

Stayed in July 2025