The room was very clean and had a wonderful view overlooking the sea. The customer service was very good and the services available in terms of the swimming pools that have a fantastic view and are close to all the entertainment sites. I highly recommend it.

Stayed in August 2025

Nothing

Very clean and comfortable. We really loved the pool area

Stayed in August 2025

We were on the sixth floor directly below the roof top bar and could hear the music from the DJ at night.

Great views from the Deluxe Sea View room.

Stayed in August 2025

Roof top bar was in need of a restoration and the opening times were bad

Nice hotel, fantastic staff

Stayed in July 2025

We were given times the restaurant was open to on arrival, after a long day we arrived back at the hotel at 9pm, we went upstairs at 9:10pm to order dinner, they were setting up for breakfast and told us dinner service was no longer available. This was on a Thursday night, our welcome letter stated the restaurant was open til 10:30pm, as there is no room service and everything else outside of the resort closed at 10pm we had to go without dinner. Very disappointed and spoiled our night.

Great Location, lovely and clean, good breakfast

Stayed in August 2025

Room was smaller than it appeared in photos but still lovely, modern and comfortable bed

Great location, close to everything in walking distance.

Stayed in August 2025

Nice room, great pool. Very nice staff

Stayed in July 2025

I always choose to stay at this hotel and it never disappoints. Thank you for always giving your best, the service is consistently top-notch, the rooms are clean and well-maintained, and I truly love everything about it. It's comforting to return to a place that feels like a home away from home. Looking forward to my next stay!

Stayed in July 2025

Everything was just perfect.

Stayed in July 2025

Better signage getting to restaurants at the village.

Just gorgeous staff friendly and kind.

Stayed in July 2025

5 star hotel but not 5 star breakfast

Nice hotel.

Stayed in July 2025

Nothing.

Great location, attention to detail.

Stayed in July 2025

Room service needs some improvement. Called from the room to order lunch, no one picked up. Called the reception twice and told that they do not puck up. Once they called my room, the call taker from the restaurant stated it is not possible to prepare pasta with tomato sauce. We had to go personally to the restaurant to order thay simple dish for our young son.

The rooms and the amenities were clean and looked after. The staff members were amazing. Unpleasant experience with elroom service when asked a simple dish (pasta with tomatoes sauce for our young child), which was declined by the call taker. I would recommend simple dishes for children to be available as the hotel attracts many families with young children and sometimes parents wish to have a quiet lunch. Otherwise, I will recommend this hotel to everyone who wishes to enjoy some time in Sentosa.

Stayed in July 2025

Unable to connect Netflix to the TV.

Like the decor in the room. Love the amenities that came with the room, especially the bathrobe. Quality fixtures in the room. A short walk to the monorail and Resorts world.

Stayed in June 2025

A bit short on sunbeds at the otherwise perfect pool

Everything. Reception and bartender at pool area was really friendly and competent! Extra gold star to them

Stayed in July 2025

Not enough pool lounges and breakfast wasn’t impressive for five star rooms are small.

Good location and easy access to trains and beaches

Stayed in July 2025

I took dinner another hotel. They can not provide the rice.

All the facility was very good.

Stayed in July 2025

just 1 monorail station away from USS. perfect for families planning to visit USS

Stayed in June 2025

The rooms are too small not specious and the breakfast is not good at all.

The sea view from my room was amazing and awesome 👍👍👍👍👍, Level 3 with amazing beautiful swimming pool too. The beaches are on point.

Stayed in June 2025

The entrance is strange and hard to find.

Swimming pool

Stayed in June 2025

Sentosa is really only suitable for a short stay unless visiting Universal with children. Too often the roof top bar seemed to be closed due to private functions. The alternative sister hotels pool tended to be crowded

Rooms had decent facilities, compact but what one would expect for the cost. Relatively central location for Sentosa so other restaurants close by …. Although it felt like everything was owned by the company that owns the hotel. Discount vouchers for a variety of attractions and restaurants.

Stayed in June 2025

The hotel offers a pleasant stay with good amenities and convenient access to nearby attractions. While there’s room for improvement in housekeeping, the staff were quick and responsive in addressing any concerns — a real plus in customer service! Room configurations may vary slightly, so it’s a bit of a surprise depending on what you get. Still, overall a great option for a fuss-free, connected stay on Sentosa.

This hotel is a delightful surprise — clean, well-maintained, and packed with thoughtful amenities. Daily housekeeping keeps things fresh, and it’s conveniently linked to three other sister hotels, each with its own unique dining spot. Perfect if you’re in the mood to stay in and still enjoy variety! The best part? It’s just a stone’s throw from Beach Station, making island-hopping and exploring Sentosa a breeze. Great choice for a fuss-free, relaxing getaway!

Stayed in June 2025

2nd time back here and still love it. Staff are all friendly and warmth. Location near the beach. Roof top bar cocktails are yummy. Room is cozy and sleek. Bed is so so comfortable.

Stayed in June 2025

Nothing

Everything, 5 star room & pool

Stayed in June 2025