21 Middle Road, 188931 Singapore, Singapore
#177 of 491 hotels in Singapore
Guests' ChoiceBased on 335 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
8.8
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 17 August 2025
Philippe
United StatesStaff was friendly, efficient and very attentive
Stayed in August 2025
Reviewed: 11 August 2025
Andi
United StatesNot much to complain about. The room is quaint but I think that's normal in Singapore. I wish there had been more restaurants or coffee shops closer.
the whole hotel has a very clean feel to it. The bed was comfy. It was walking distance to some stuff but not a ton. They allow you to store your stuff if you get there early or are leaving the city after your checkout - however it is just out in the lobby, not locked or anything so it's a trust system.
Stayed in July 2025
Reviewed: 8 August 2025
Lliana
AustraliaThis isn’t bad at all, just something to be aware of if you’re booking, this hotel is nothing more than a place to sleep. If I was vacationing in Singapore I’d opt for somewhere else!
Stayed for one night after landing late and had a great experience. The check in process is very easy. The bed was comfortable and all amenities were clean.
Stayed in July 2025
Reviewed: 5 August 2025
Huan
Switzerlandnot sure if the dry mode of AC works, high moisture in room independent of the temperature, probably also normal in Singarpore...?
perfect position, middle of city center, Newton food center, Chinatown, Little India etc. can be reached by foot. Even in the night lot of restaurants in the near available. friendly staff and microwave is quite helpful to warm some food in the night. self check-in and check-out
Stayed in July 2025
Reviewed: 27 July 2025
Donna
AustraliaClean and convenient
I liked that the hotel is clean and close to everything.
Stayed in July 2025
Reviewed: 20 July 2025
Ryan
United StatesConstant sewer smell in the room coming from the shower area.
Great location Clean Friendly staff
Stayed in July 2025
Reviewed: 17 July 2025
Grace
IrelandNothing
Fairly central location- walking distance to main area (20/30 minutes). Small room but it was very clean and comfortable. Staff and check in process were great.
Stayed in July 2025
Reviewed: 30 June 2025
Michael
United StatesThe pillow was too soft, which made it uncomfortable, and the walls were thin—you could hear people in the hallway.
The location is priceless—just a few minutes’ walk from Bugis MRT. That means getting here from Changi Airport is easy, with just one transfer at Tanah Merah. The hotel operates without a reception desk, which is clearly stated on the booking page, so I was prepared for a self check-in. Still, I was pleasantly surprised to find someone at the lobby around 9 PM who asked if I was checking in. Although he wasn’t in uniform (which made me a bit skeptical at first), he patiently guided me through the process—connecting to the hotel Wi-Fi (which is essential for check-in) and showing me how to unlock the room door using the app. The tech-forward experience is one of the reasons I chose this place, and having someone walk me through it after a 15-hour flight was a huge bonus. When I went down around 9:30 PM, he was gone, but by then everything was sorted. In the morning around 8 AM, I noticed a different person at the lobby who also offered assistance, so it seems there is some staff presence even if it’s not a traditional front desk. Check-out was a breeze—just tap a button in the app and you’re done. Room space is definitely limited—you feel it—but that’s expected for the price and central Singapore location. As a plus, like most places in Singapore, the tap water is safe to drink.
Stayed in June 2025
Reviewed: 15 May 2025
Francesco
ItalyMay be i did not read carefully. BUT IT S A SELF CHECK IN HOTEL. it should be put in evidence. if you arrive late night (like me), may be you do not want think/go through this unpleasant process. even small issues could be stressful at 3am.
Clean, well organised. Good position
Stayed in May 2025
Reviewed: 12 May 2025
Chris
New ZealandThe common room/kitchen would ideally be a bit larger.
The beds were super comfy, and the location was superb. The staff were helpful and friendly and it was so nice to be able to walk into your a/c controlled room after a sweltering day outside.
Stayed in May 2025
Reviewed: 28 April 2025
Kareena
United Statesi didn't like that there was no window and i could not see outside
it was a well priced and good located place to stay in singapore
Stayed in March 2025
Reviewed: 24 April 2025
Farlina
MalaysiaThe cup in the kettle wasn’t washed well. Also sound leaks through the door pretty easily.
It was at a strategic location. The facility was well-equipped and staff was responsive. It was a very comfortable stay for one person.
Stayed in April 2025
Reviewed: 19 April 2025
Nick
United KingdomAll good, keep up the good work.
No frills, simple and efficient
Stayed in April 2025
Reviewed: 21 February 2025
Amardeep
United KingdomCan’t think of anything. Maybe Grab drivers don’t find it easily as they can’t stop outside.
I was worried how small the room would be but actually even though it is small in reality it worked really well and had everything. Might be tight for two people. Unique way to open door without a key
Stayed in January 2025
Reviewed: 6 February 2025
William
United KingdomRoom was very small as we had three large cases prior to going on a cruise
Great location, very clean, helpful staff
Stayed in February 2025
Reviewed: 29 January 2025
Boon
Australiagood locatio
clean.and tidy
Stayed in January 2025
Reviewed: 27 January 2025
Chloec10
United KingdomRooms are small, but the space is used in a sensible way so it's fine if you're organised.
Great location near to restaurants and metro. Clean and modern.
Stayed in January 2025
Reviewed: 13 January 2025
Sharizul
MalaysiaNothing
It is located in Bugis Junction where it is just a few miles away from Arab St and other main attractions. Few mins walk to MRT station and buses.
Stayed in December 2024
Reviewed: 11 January 2025
Megan
United StatesThe shower got water everywhereeeee. And you could hear other guests in the hallway.
Very comfortable and modern room. It was very small, but very functional space and great for one night.
Stayed in December 2024
Reviewed: 11 January 2025
Yana
SwitzerlandThere is no soundproofing from the corridor, some guests were leaving at 4.30 in the morning and it was so loud like there was no door at all.
Location was great, central yet very quiet at night. Perfect for one night. Bed was super comfortable, and room layout was well planned, furniture and linens were brand new, I could imagine staying longer. I especially appreciated the water refill station in the lobby and the fully digital key experience that worked out perfectly.
Stayed in January 2025
Reviewed: 9 January 2025
Jazmyn
AustraliaSelf check-in was a struggle. We followed all of the instructions given but it still didn’t work. It never told us where to find the room number so we called the help desk and she gave us the number. This means the check in isn’t really self check in if they have to give us the number. When we asked the help desk lady where we were meant to find the number she had no response. Facilities were excellent and very clean but the space is very small.
Very clean and great location.
Stayed in January 2025
Reviewed: 24 December 2024
Riccardo
ItalyNoisy
Good pick if you need a place to stay for a night or two. Any longer might be uncomfortable due to small rooms Great location
Stayed in November 2024
Reviewed: 21 December 2024
Dawn
South AfricaSize.,,,would have liked it slightly bigger, realise space is at a premium in Singapore.
Well positioned Easy to get around, close to all transport options
Stayed in October 2024
Reviewed: 19 December 2024
Xue
AustraliaSuper narrow rooms
Great location
Stayed in December 2024
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