Reviews of Somerset Bencoolen Singapore 4 stars

Dear Sharan,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are pleased to hear that you found our location convenient, with excellent connectivity to both the Mass Rapid Transit and bus services. It is also great to know that you were able to explore the area on foot with ease, as our central location is ideal for discovering many of Singapore’s attractions.-- We appreciate your note regarding the housekeeping service on Sundays. As part of our service schedule, housekeeping is provided six days a week, with Sundays set aside to allow our team a day of rest. However, we are always happy to assist with any additional housekeeping needs upon request, and we apologise if this was not clearly communicated during your stay.-- Thank you once again for choosing Somerset Bencoolen Singapore. We look forward to welcoming you back for another enjoyable stay.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Sharan,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are pleased to hear that you found our location convenient, with excellent connectivity to both… Show more

Dear Jeet, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback with us. --- We are pleased to know that you and your family found our apartments spacious and comfortable, and that the convenient location near many eateries and various public transport options made it easy for you to explore our city state. --- At the same time, please accept our sincere apologies for the shortfall in our service regarding the readiness of the 04 apartments upon your arrival. Please allow us to assure you that our Housekeeping Manager will investigate this matter and counsel the team members concerned, in addition to engaging them in further training if required, to ensure this does not happen again. --- Despite this distraction, we are truly grateful for your kind words that you and your family still enjoyed your stay with us. We sincerely thank you for your graciousness and patience, and we look forward to welcoming all of you back for an even better experience at Somerset Bencoolen Singapore. --- We are at your service, and we wish you and your lovely family well. --- Kind regards, ---

Dear Jeet, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback with us. --- We are pleased to know that you and your family found our apartments spacious and comfortable, and t… Show more

Dear Neil,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are delighted to hear that our location suited your needs so well and that you found the convenience of having the Mass Rapid Transit station just steps away to be beneficial during your stay. -- Our central location is something we are proud of, and it is always a pleasure to know it has added value to our guests' experiences.-- We truly appreciate your kind comments and thank you for choosing Somerset Bencoolen Singapore. We look forward to welcoming you and your partner back in the near future and providing you with another enjoyable and comfortable stay.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Neil,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are delighted to hear that our location suited your needs so well and that you found the convenie… Show more

Dear Geraldine,-- Thank you very much for sharing your recent experience at Somerset Bencoolen Singapore.-- We are truly pleased to hear that you had a very comfortable stay and that our location, directly across from the Mass Rapid Transit station, made it convenient for you to explore key areas such as Marina Bay.-- Your kind comments about the cleanliness and overall comfort of the property are greatly appreciated, and we are glad that these aspects contributed to a positive stay.-- At the same time, we thank you for your helpful feedback regarding the absence of bins and mirrors in the bedrooms. We understand how these details can affect convenience, and your observations have been shared with our team. as we are always looking for ways to enhance the guest experience. Thank you once again for choosing to stay with us. We hope to welcome you back to Somerset Bencoolen Singapore in the near future and provide you with an even more enjoyable visit.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Geraldine,-- Thank you very much for sharing your recent experience at Somerset Bencoolen Singapore.-- We are truly pleased to hear that you had a very comfortable stay and that our location, directly across from the Mass Rapid Trans… Show more

Dear Shubham, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for choosing to stay with your lovely partner in our 12th level one-bedroom Deluxe apartment and for sharing such a detailed review of your 20-night stay. --- We are delighted to know that you appreciated the spacious comfort of our serviced residence, the convenience of the kitchenette, our rooftop pool, gym and children play area as well as the excellent location in the Civic District with easy access to transport and cultural attractions. --- We are also very pleased that you recognised the service and daily housekeeping which contributed positively to your overall experience. --- At the same time, we sincerely thank you for your valuable feedback on the condition of the property including the washrooms and pool. Please be assured that your comments will be shared with the relevant parties for their review and consideration of improvements. --- We hope to have the pleasure of welcoming you and your lovely partner partner back for another enjoyable stay in the future. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Shubham, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for choosing to stay with your lovely partner in our 12th level one-bedroom Deluxe apartment and for sharing such a detailed review of your 20-night stay. … Show more

Dear Karen,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are delighted to hear that you found your apartment spacious and clean, and that our convenient location near public transport added to the comfort of your stay. -- It is also heartening to know that our team made a positive impression with their friendliness and helpfulness. -- Your kind words will be shared with them, as they serve as a great encouragement to continue delivering warm and attentive service.-- It was a pleasure having you as our guest, and we hope to welcome you and your partner back to Somerset Bencoolen Singapore in the near future.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Karen,-- Thank you very much for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are delighted to hear that you found your apartment spacious and clean, and that our convenient … Show more

Dear Lars,-- Thank you for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are pleased to hear that you found our location convenient, especially with easy access to the Mass Rapid Transit network and direct connectivity to the airport. We are glad this added comfort and ease to your stay.-- We also appreciate your comments regarding the breakfast offerings. Feedback such as yours helps us identify areas for improvement.-- Thank you once again for your input. We hope to have the opportunity to welcome you and your partner back in the near future.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Lars,-- Thank you for taking the time to share your feedback following your recent stay at Somerset Bencoolen Singapore.-- We are pleased to hear that you found our location convenient, especially with easy access to the Mass Rapid T… Show more

Dear Jacqueline, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for taking the time to share your kind review of your recent stay with your partner. --- All of us are delighted to know that you loved your stay with us, enjoyed our great location in the Civic District, and appreciated the rooftop pool which is always a favourite spot among our guests. It has truly been our great pleasure and privilege to have been of service to you and your partner, and we sincerely hope Somerset Bencoolen remains as your choice accommodation whenever your travels bring you back to Singapore. --- We earnestly look forward to welcoming you and your partner back. --- We are at your service, and we wish both of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Jacqueline, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for taking the time to share your kind review of your recent stay with your partner. --- All of us are delighted to know that you loved you… Show more

Dear John, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for taking the time to share your review following your stay with your lovely wife. --- All of us are delighted to know that you found our serviced residence to be of great value and conveniently located, and that our breakfast offerings provided a good start to each day. We are also pleased that the proximity to the MRT station allowed for easy access to public transport, and that you enjoyed our rooftop swimming pool. --- We are especially grateful for your kind compliments regarding our helpful staff. Our associates take great pride in providing attentive and thoughtful service, and it is truly rewarding to know that their efforts contributed positively to your stay experience. --- With your recent experience, all of us sincerely hope Somerset Bencoolen remains as your choice accommodation whenever your lovely wife and you are back in our city state, and we will do all we can to ensure another enjoyable and comfortable stay for both of you. --- We are at your service, and we wish your lovely wife and you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear John, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for taking the time to share your review following your stay with your lovely wife. --- All of us are delighted to know that you found our service… Show more

Dear Xin Xin, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for sharing your kind review following your stay in our one-bedroom Deluxe apartment on the 6th floor with your lovely family. --- We are delighted to learn that you found our location convenient and that the apartment met your expectations. Our serviced residence is situated in the Civic District with proximity to many eateries and various public transport options, providing our guests with the convenience to explore and enjoy the many attractions of our vibrant city state. --- We also sincerely appreciate your valuable feedback regarding the condition of the bathroom. Please be assured that we will share your comments with the relevant parties so they can review potential improvements to enhance the comfort and experience for our guests. --- Thank you once again for your kind words and feedback. We look forward to welcoming you and your lovely family back to Somerset Bencoolen Singapore for another enjoyable stay. --- We are at your service, and we wish all of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Xin Xin, --- Greetings from Somerset Bencoolen Singapore. --- Thank you very much for sharing your kind review following your stay in our one-bedroom Deluxe apartment on the 6th floor with your lovely family. --- We are delig… Show more

Dear Simon,-- Thank you very much for staying at Somerset Bencoolen Singapore and for taking the time to share your feedback with us.-- We are pleased to hear that you enjoyed our central location, which offers convenient access to many of Singapore’s attractions, transport options, and amenities.-- However, we are sorry to learn that your experience was affected by the temperature on the floor near the laundry facilities. Please accept our sincere apologies for any discomfort this may have caused. We understand how important a comfortable environment is for our guests. We will certainly look into ways to better manage the ventilation in that area to enhance guest comfort.-- We truly appreciate your feedback, as it allows us to improve our services and facilities. We hope to have the opportunity to welcome you and your partner back to Somerset Bencoolen Singapore and provide you with an even more enjoyable stay.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Simon,-- Thank you very much for staying at Somerset Bencoolen Singapore and for taking the time to share your feedback with us.-- We are pleased to hear that you enjoyed our central location, which offers convenient access to many o… Show more

Dear Danny, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for choosing to stay with your lovely family and for taking the time to share your feedback. --- We are pleased to know that you and your lovely family had a comfortable stay and that you appreciated our convenient location near numerous eateries and various public transport options. --- We also sincerely thank you for your comments regarding the condition of the property. Please be assured that your feedback will be shared with the relevant parties so that they may review potential improvements. --- We appreciate your valuable insights and hope to have the opportunity to welcome you and your family back for a more enjoyable experience in the future. --- We are at your service, and we wish all of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Danny, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for choosing to stay with your lovely family and for taking the time to share your feedback. --- We are pleased to know that you and your lovely family had… Show more

Dear Samantha, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback following your recent stay with your lovely family. --- We are very pleased to hear that you appreciated our excellent location directly opposite the MRT station and that the spacious 2-bedroom Deluxe apartment comfortably accommodated all 5 of you. --- It is also wonderful to know that the additional bed was arranged easily to support your family needs and that you enjoyed the beautiful views from our roof top pool. --- Please accept our sincere apologies for any disappointment caused by the exclusion of breakfast in the stay package. As a serviced residence, our accommodation offerings are designed to provide greater flexibility and independence, and hence do not include daily breakfast service in some stay packages. We are however delighted that nearby dining options and your in room kitchen facilities provided you with convenient alternatives for breakfast during your stay. --- Thank you once again for your valued feedback, and we truly hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. --- We are at your service, and we wish all of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Samantha, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback following your recent stay with your lovely family. --- We are very pleased to hear that you appreciated our … Show more

Dear Madeleine, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback following your recent stay with your husband. --- We are sorry to learn that your overall experience did not meet your expectations and we sincerely regret any discomfort you encountered during your stay. While we are pleased to know that you appreciated our convenient location and that the housekeeping team performed their duties well, we truly regret the disappointments you faced in relation to the apartment condition and facilities. --- We understand that we have addressed your post stay survey dated 15 AUG 2025 and we sincerely seek your kind understanding. Please be assured that we will share your valuable feedback with the relevant parties so that they may seriously consider improvements and possible refurbishments to better enhance our guests overall experience. --- Thank you once again for your feedback. We value your patronage and hope to have another opportunity to welcome you and your husband back in the future for a more enjoyable stay. --- We wish both of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Madeleine, --- Greetings from Somerset Bencoolen Singapore. --- Thank you for taking the time to share your feedback following your recent stay with your husband. --- We are sorry to learn that your overall experience did not… Show more

Dear Alexander, --- Greetings from Somerset Bencoolen Singapore --- Thank you very much for taking the time to share your kind review following your recent 9-night stay with your lovely wife in our one bedroom Deluxe apartment on the 11th level. --- We are delighted to know that you appreciated the clean and well equipped apartment together with the convenience of having a fully furnished kitchen which offers the comfort and flexibility of home while travelling. --- The rooftop pool is indeed a pleasant place to relax and we are pleased to hear that you enjoyed using it during your stay. We have also taken note of your observation and will continue to monitor the area to ensure a pleasant environment for all our guests. --- We are very happy that the close proximity to several MRT stations and the many nearby eateries further enhanced the convenience of your stay. --- One of the key benefits of staying in a serviced residence such as Somerset Bencoolen is the opportunity to enjoy the spaciousness and amenities of an apartment together with the services and facilities typically provided by a hotel. Our serviced residences are designed to offer a comfortable living environment with a homely feel especially for longer stays. --- With your recent experience staying at Somerset Bencoolen we sincerely hope our serviced residence will now be your choice accommodation whenever you and your wife are back in our city state. --- All of us have truly enjoyed being of service to you and your lovely wife at Somerset Bencoolen and we earnestly look forward to welcoming both of you back. --- We are at your service and we wish you and your lovely wife well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Alexander, --- Greetings from Somerset Bencoolen Singapore --- Thank you very much for taking the time to share your kind review following your recent 9-night stay with your lovely wife in our one bedroom Deluxe apartment on the … Show more

Dear Shane --- Greetings from Somerset Bencoolen Singapore --- Thank you very much for taking the time to share your wonderful review following your recent stay with your lovely family in our 2-bedrooms Deluxe apartment on the 9th level. --- We are delighted to learn that you found our serviced residence to be well appointed and centrally located in the Civic District with convenient access to many eateries and various public transport options which made it easy for you and your family to explore our city state. --- We are especially grateful for your kind compliments on the friendliness and helpfulness of our team. Your encouraging words mean a great deal to all of us and will certainly serve as strong motivation for our team members to continue delivering warm and attentive service. It is also lovely to know that you enjoyed our rooftop pool which offers a pleasant space to relax. --- It has been our great pleasure and privilege to have been of service to you and your lovely family at our strategically located serviced residence and we truly hope Somerset Bencoolen remains as your choice accommodation whenever you and your family are back in Singapore. --- We earnestly look forward to welcoming you and your lovely family back. --- We are at your service and we wish all of you well. --- Kind regards, --- The management of Somerset Bencoolen Singapore

Dear Shane --- Greetings from Somerset Bencoolen Singapore --- Thank you very much for taking the time to share your wonderful review following your recent stay with your lovely family in our 2-bedrooms Deluxe apartment on the 9th lev… Show more

Dear Dominic,-- Thank you for choosing Somerset Bencoolen Singapore and for sharing your feedback with us.-- We are pleased to hear that you found our location convenient and the check-in process smooth. However, we are truly sorry to learn that aspects of your experience did not meet expectations.-- We regret the wait you experienced upon arrival and acknowledge that the opportunity to offer you an alternative room earlier could have been better managed. Your feedback regarding the air-conditioning, missing amenities, and the condition of the pool area has been noted and shared with the relevant teams for immediate action.-- We are also sorry for the disruption caused by noise from neighbouring rooms and appreciate your patience during your stay. -- Rest assured, we are committed to improving and hope to have the opportunity to welcome you back for a more seamless experience.-- Warm regards, The management of Somerset Bencoolen Singapore

Dear Dominic,-- Thank you for choosing Somerset Bencoolen Singapore and for sharing your feedback with us.-- We are pleased to hear that you found our location convenient and the check-in process smooth. However, we are truly sorry to lea… Show more