Reviews of Royal Plaza on Scotts 5 stars
25 Scotts Road, Orchard, 228220 Singapore, Singapore
Loading
Guests also reviewed these properties:
Brescia, Italy
Springfield, United States
Selcuk, Turkey
Arbon, Switzerland
Houston, United States
Saint-Anthème, France
Rome, Italy
Abuja, Nigeria
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location.
The hotel cleaner insisted on cleaning the room although I didn’t want her to do it. I didn’t get to see the beautiful scenery of the city from my hotel room window.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe breakfast buffet and the most is seafood nite buffet
There noise, the guest haring karaoke at their room
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery strategic location.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and location is great.
Breakfast spread was limited
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was superb. From the staff to the facilities and the room setting was awesome. The hospitality was great with very warmth welcoming from the staff.
Nil
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery clean, serviced daily, great location, amazing staff! Very good selection at the breakfast buffet. Pool is smaller than other hotels but was great for a night splash!
Need QR code for room service, TV channels, general information.
Dear Tze Tze, Thank you so much for your kind words! We are thrilled to hear you enjoyed the cleanliness, our central location, the breakfast buffet, and especially the service from our amazing team. We appreciate your feedback regarding the pool size and the availability of information in the room. Regarding your suggestion, we’re happy to let you know that a QR code with information on room service, TV channels, and general hotel details is available in all rooms. If you ever have trouble locating it, our team is always happy to assist in future. We hope to welcome you back again soon! Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Tze Tze, Thank you so much for your kind words! We are thrilled to hear you enjoyed the cleanliness, our central location, the breakfast buffet, and especially the service from our amazing team. We appreciate your feedback regarding… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewas expected, top notch hospitality from the hotel that already running for a long time .
Dear Apidya, Thank you for your kind words! We're honored to hear that our long-standing reputation for top-notch hospitality met your expectations. It's always a pleasure to welcome guests who appreciate the care and experience we strive to deliver. We look forward to having you stay with us again soon! Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Apidya, Thank you for your kind words! We're honored to hear that our long-standing reputation for top-notch hospitality met your expectations. It's always a pleasure to welcome guests who appreciate the care and experience w… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNear malls
None
Dear Jocelyn Gloriosa, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Jocelyn Gloriosa, First and foremost, thank you for writing such a glowing review on the Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our gu… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDear Tracey, First and foremost, thank you for writing on our Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to learn that we achieved this during your recent visit. We would like to take this opportunity to also thank you for staying with us and we hope to welcome you back here again real soon. Meanwhile, take care and have a great year ahead. Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Tracey, First and foremost, thank you for writing on our Post Stay Survey about your recent stay with us! At Royal Plaza on Scotts, we do our best to create colorful and memorable experiences for our guests, and I am so pleased to lea… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewOverall a pleasant hotel in a great location
The sinks needed an upgrade. Pressure too slow and stopper didn't work. Positioning of glass shelf made it akward to brush teeth
Dear KennyW, Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we would like to better understand your experience so we can address your concerns more thoroughly. We will be reaching out to you separately via email to gather more details. Please feel free to share any additional feedback or suggestions at that time, we’re committed to improving and ensuring a better experience on your next visit. Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear KennyW, Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we would like to better understand your experience so we can address your concerns more thoroughly. We wi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewStaffs really paid attention to my request. They tried to do their best to allow me to check in early when I informed them in advance.
Nothing
Dear Nellie, Thank you for your kind words! We are glad to hear that our staff were attentive to your request and did their best to accommodate your early check-in. Your comfort is important to us, and we appreciate you informing us in advance. We hope to welcome you again soon! Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Nellie, Thank you for your kind words! We are glad to hear that our staff were attentive to your request and did their best to accommodate your early check-in. Your comfort is important to us, and we appreciate you informing us in ad… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewComfortable for 2 nights sleep after our umrah trip & very near to Orchard Road.
Dear Hjh Faridah, Thank you for your lovely feedback! We are glad to hear you had a comfortable two-night's stay with us recently. It great to know our location near Orchard Road added convenience to your visit. We hope to welcome you back again soon! Kind regards, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO)
Dear Hjh Faridah, Thank you for your lovely feedback! We are glad to hear you had a comfortable two-night's stay with us recently. It great to know our location near Orchard Road added convenience to your visit. We hope to welcome… Show more